Nicor Reviews

Updated Oct 14, 2021

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Found 101 of over 113 reviews

3.6
62%
Recommend to a Friend
70%
Approve of CEO
Nicor President  Melvin Williams (no image)
Melvin Williams
16 Ratings
Pros
  • "Good pay compared to other companies(in 8 reviews)

  • "a lot of learning opportunities, employee resource groups are fantastic, great people to work with(in 6 reviews)

  • Cons
  • "disparity between agl and nicor incentive plans(in 6 reviews)

  • "lot of good ol boy network in upper management(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      The life at Nicor

      Oct 14, 2021 - Customer Service Representative (CSR) in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I would say The advancement opportunities

      Cons

      I would say The commute

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    2. 2.0
      Current Employee, more than 1 year

      It's up to you

      Oct 14, 2021 - Customer Service Representative in Naperville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay Union Benefits 401k IRA Starting....1 week sick days, 3 personal days, you accrue vacation, turns out 2 weeks of vaca per yr. Union contract is public information, can be found with google search.

      Cons

      There is alot of OT....I like it...others may not...you will make a lot of money there. However, you sit there all day call after call listening to broke angry people that blame you because they didn't pay their bills. You are a number, you are a metric. They talk a lot about support, and the employee and blah blah blah...it's BS....meet all their little numbers or they make you life miserable.....if you meet their numbers you can do anything you want then, dress like a bum, call off, fake covid, come late, whatever...the supervisors.....if there actually working in the office that day....run in and hide.....they are so detached....and clueless. The training will not prepare you for the onslaught of calls you will get. by far the busiest call center I've worked in. You spend alot of time justifying other peoples jobs. the place is a zoo. Make it past 6 months, go union, stay union, and then you can do what ever you want,

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    3. 4.0
      Current Employee

      make

      Sep 24, 2021 - BDR Representative in Tokyo
      Recommend
      CEO Approval
      Business Outlook

      Pros

      make money is important here

      Cons

      dirty work is ofthen happened

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    4. 2.0
      Current Employee, less than 1 year

      Great Pay, Great Benefits, Micromanaging extreme

      Sep 21, 2021 - Customer Care Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Pay, Great Benefits, Generous PTO and Sick Time

      Cons

      Mandatory OT, They say advancement opportunities but it’s seniority based/ Union and many are in line. They micromanage every minute of the day. Quality department Is hit or miss(depending who you get for the month). The earlier your shift, longer overtime required.

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    5. 4.0
      Former Employee, more than 1 year

      great place

      May 14, 2021 - Outside Sales Representative Groupon in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fun place to work at

      Cons

      nothing negative to say

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    6. 4.0
      Current Employee, more than 10 years

      Good job/ benefits

      Apr 26, 2021 - Technician in Crestwood, Cook, IL, Optional[IL]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, insurance, union , overtime, pension

      Cons

      Separation between management and feild

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    7. 3.0
      Former Employee

      Meh

      May 5, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great schedule for my day to day

      Cons

      The pay wasn’t great for what I’m used to.

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    8. 4.0
      Current Employee, more than 3 years

      Great company

      Mar 23, 2021 - Construction Supervisor in Naperville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonus, benefits,decent pay, job security

      Cons

      Inexperienced people get promoted over deserving experienced

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    9. 4.0
      Former Employee

      Nicor gas salary

      Mar 19, 2021 - Customer Service Associate in Naperville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management was great. Is a union company.

      Cons

      Benefits could have been better.

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    10. 3.0
      Current Employee, more than 3 years

      Good Pay but stressful job

      Mar 29, 2021 - Customer Service Representative in Naperville, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Pay and Benefit Nice building with big cafeteria

      Cons

      1.)Very stressful at times with back to back calls 2.)little room for advancement 3.)Forced overtime 4.)You better know what days you are going on vacation during the vacation bidding process in the beginning of the year, otherwise all days especially during the spring and summer months are unavailable to take off due to limited time off availability

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