Nordstrom Employee Reviews about "returns"

Updated Nov 30, 2021

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Found 848 of over 18,970 reviews

3.7
68%
Recommend to a Friend
82%
Approve of CEO
Nordstrom Co-President Erik B. Nordstrom and Peter E. Nordstrom (no image)
Erik B. Nordstrom and Peter E. Nordstrom
2,296 Ratings
Pros
  • "Nordstrom does a good job of supporting work-life balance(in 1491 reviews)

  • "Great work environment to be in(in 848 reviews)

  • Cons
  • "No particular cons at Nordstrom(in 1136 reviews)

  • "Long hours during Anniversary sale(in 865 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "returns"

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    1. 4.0
      Former Employee, more than 5 years

      It's a nice place to work

      Nov 30, 2021 - Retail Salesperson in Troy, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can make really great money with their commissions.

      Cons

      You will be faced with a lot of returns which is deducted from your commissions.

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    2. 5.0
      Current Employee, more than 1 year

      Sales associate

      Nov 17, 2021 - Sales Associate in Corte Madera, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people, culture, and perks

      Cons

      Customer returns affect your sales quota

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    3. 1.0
      Current Employee, less than 1 year

      Barely make a livable wage

      Nov 30, 2021 - Sales Associate in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount and some of my coworkers are very lovely

      Cons

      Cleveland , Ohio location * most customers are MEAN, we accept all returns which makes for gross lower quality items to sell, most things in store have been worn or returned , you don’t make commission because almost everything is returned and you have to fight for sales , severely disorganized , management is nowhere to be found during the closing hours , literally no training , one of the worst retail jobs I’ve ever had.

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    4. 4.0
      Former Employee, more than 3 years

      Commission Structure

      Oct 15, 2021 - Sales Person 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Anniversary Sale and holidays are the best times of year to make money.

      Cons

      Getting money taken out of your paycheck whenever someone returns the merchandise. It's like being punished because they overspent, didn't want to try anything on or want a gift card instead of the gift. In certain departments, slower times and seasons can really hurt you financially and perhaps cost you your job.

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    5. 4.0
      Former Employee

      Great!

      Oct 14, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management Pay(commission) Perks Flexible Opportunity to grow Great company to work for

      Cons

      Returns Customer fraud Slow seasons(ifcommission) Sales goals sometimes Holiday party(it’s hectic)

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    6. 4.0
      Former Employee, more than 1 year

      Great Company

      Oct 13, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pushes their associates to do the best and to achieve better than the bare minimum.

      Cons

      Very slow at points and the returns hit hard during the winter season.

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    7. 5.0
      Former Employee, more than 3 years

      N/a

      Oct 10, 2021 - Logistics Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits for their employees

      Cons

      Customer returns will affect your pay

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    8. 3.0
      Former Employee, less than 1 year

      Pay

      Oct 24, 2021 - Sales Associate in Baltimore, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Minimum wage with commission but commission fluctuate

      Cons

      Wish we got a higher base pay and returns didn’t count against us.

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    9. 3.0
      Former Employee, more than 3 years

      Decent place

      Oct 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Discount for employees and great colleagues

      Cons

      Returns affect your commission and a lot of people will buy something to wear once and return.

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    10. 4.0
      Current Employee

      Commission

      Sep 22, 2021 - Retail Sales Associate in Richmond, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You receive a commission if its value is greater than your hourly pay. Holidays are great for making extra money.

      Cons

      Any returns are subtracted from your accumulated commission for the pay period.

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    Viewing 1 - 10 of 848 Reviews

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