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Norfolk Southern Reviews
Updated 31 Mar 2023
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Found 1,548 of over 2K reviews
30% Recommend to a Friend
58% Approve of CEO
Found 1,550 of over 2K reviews
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Recommend to a Friend
Approve of CEO
Alan Shaw
67 Ratings
Pros
"Great pay and benefits along with retirement" (in 132 reviews)
"Good benefits, good pay, pension" (in 196 reviews)
Cons
"No work life balance until retirement" (in 132 reviews)
"Everything is based on senority and even if u have a lot of years in, you'll still be working a extra board on call 24/7" (in 56 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
What are your colleagues talking about?
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- Current Employee★★★★★
Pros
Nothing and was good all round
Cons
Not very good in all'way
- Former Employee, more than 3 years★★★★★
Pros
Good effective efficient Encouraging inspiring
Cons
No bad point to mention
- Current Employee★★★★★
Pros
Good hours long pay and worked hard
Cons
Very difficult to get used to
- Former Employee★★★★★
Pros
Fast Paced Environment , Time off is good
Cons
No Cons , good management,
- Former Employee, more than 3 years★★★★★
Great Entry Level Opp for College Grads
6 Apr 2020 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Excellent Pay, Central Location, Modern Workplace Environment
Cons
Seniority Based, Shift Work, Micromanagement
- Current Employee, more than 10 years★★★★★
Toxic work enviroment
15 Feb 2023 - Locomotive Engineer in Chattanooga, TNRecommendCEO ApprovalBusiness OutlookPros
It does pay ok but its falling behind vs other industries that have a better quality of life. Railroad retirement is the last great incentive to stay.
Cons
This is a micromanaging toxic place to work. If you like being available to work 7 days a week any time or day or mostly nights really, being gone from home for 40+ hours then only home 10, supervisors not here to help you just to fire you for their own advancement in the company then this might be the place for you. Some jobs have off days but they can call you 5 minutes before your off days and you have to go, get off time whenever it is you get back. By the time you get some off time your physically beat down and won't feel like doing anything in your off time but sleep. Impossible to schedule anything. Forget having a family, or at least you are going to miss everything your kids do. The divorce rate here is above 80%. Automation is taking over probably won't be a job here for you to retire from. The unions have no real power, it has been taken away by government by legislative means.
Continue reading - Former Employee, more than 10 years★★★★★
Pros
Within the group I worked, I had the ability to schedule and prioritize tasks based on network priority, not based on some emotional status of a supervisor.
Cons
far too many to list here
Continue reading - Current Employee, less than 1 year★★★★★
Pros
work from home and flexible working hours
Cons
no cons by far, everything's good
- Former Employee, less than 1 year★★★★★
Pros
Pay. And the experience, I guess
Cons
All of it tbh. Management sucks
Continue reading - Current Employee, more than 5 years★★★★★
Great money but little personal life
10 Mar 2023 - Train Dispatcher in Atlanta, GARecommendCEO ApprovalBusiness OutlookPros
Lots of chances to advance career within industry. Paid training.
Cons
Starting out you will be on call for all 3 shifts. You will start at 75% of full rate and progress 5% each year for 5 years. No scheduled lunch break. Eat at desk when time permits. If scheduled, you work holidays but there is no holiday pay.
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Norfolk Southern has an overall rating of 2.5 out of 5, based on over 1,748 reviews left anonymously by employees. 30% of employees would recommend working at Norfolk Southern to a friend and 30% have a positive outlook for the business. This rating has improved by 14% over the last 12 months.
30% of Norfolk Southern employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Norfolk Southern 1.8 out of 5 for work life balance, 2.1 for culture and values and 2.6 for career opportunities.
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