North American Bancard Reviews

Pros

Consistent and Informative communication and support during COVID Help for parents struggling with competing priorities with remote schooling Emphasizing mental health and wellness Took good care of furloughed team members - provided benefits coverage Managers encouraged to help with flexible work options C Suite communications in Town Hall settings monthly to keep all updated Opportunity to take on more opportunity/promotion in spite of pandemic Recent hires have been true upgrade from past - great talent coming in

Cons

Groups still tend to be siloed in decision making, need more focus on collaboration Not competitive with time off or entry level compensation Still feels like there are "in" teams and "out" teams, need more focus on bringing everyone into the conversation

Pros

-Executive leadership is holding regular meetings with department and team leaders to keep everyone informed of policy updates, company performance, COVID-response plans, and any other topics people want to ask about. Attendees are invited to ask any questions in the meeting or anonymously by submitting them beforehand. Comments are as welcome as questions and encouraged! -The COVID-19 response by the company has been fantastic. Workers have the flexibility to work at home and handle to the school-age kids challenge many of us are facing. Safety for staff has been THE top priority. -The company has invested a tremendous amount of time and money to equip staff with laptops and tools necessary to work at home. -New HR leadership is very engaged and energized to continue on the path of improving our culture and addressing diversity concerns and social justice awareness has become an important focus for us, even taking time each month to take a moment of silence to reflect on policing, responsibilities to our community, and racial continuity. -Pay and benefits continue to improve a bit each year. -The company continues to invest in technologies to improve our work capabilities, to improve our ability and capacity to process for our merchants, and also to provide better data so smarter decisions can be made about where to focus for growth. -Colleagues are very supportive of one another and really know their stuff, so take the opportunity to learn from them!

Cons

Change is inevitable and many former employees obviously struggled with that on their way out the door. This place isn't for everyone. It's very intense and you won't be babied here. If you are ambitious, motivated, and good at what you do, you'll do really well here. If you expect to have your hand held every time you encounter problems, or struggle in an environment where tough business decisions must be made to stay competitive and profitable, or cling to old ways of thinking or prior failed leadership styles because they were nice people, you'll struggle here.

Pros

You don't have to work much!

Cons

Poor leadership, divisive team leadership, no one really cares about what they're doing.

Pros

The company has many great opportunities to grow but communication is sparse.

Cons

I was unable to be productive with this company bc it is so disorganized. While trying to close opportunities I was always met with roadblocks that should be easily solved through a thriving company but it wasn’t so here. To simply get a contract reviewed and written by legal was a struggle. When I was able to close business successfully I was unable to board merchants bc no help from management.

Pros

If you work remotely, you can basically collect your check and work side hustles

Cons

The founder and CEO is a maniac who leads with fear and shouting and constantly changing priorities.