OEConnection Customer Success Specialist Reviews
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Found 6 of over 224 reviews
Updated 6 Jul 2022
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- 5.06 Jul 2022Customer Success SpecialistCurrent Employee, less than 1 yearRichfield, OH
Pros
The position is remote and has flexible time off. They don’t treat you like a child or micromanage you
Cons
No cons at all really
OEConnection Response2yThank you for taking the time to share a little bit about your experience with OEC. We are loving the new FTO- Flexible Time Off that was rolled out to US Team Members in January 2022. It allows you to balance your personal and work life. Amanda Flood Employee Experience Specialist, HR OEConnection
- 2.022 Sept 2021Senior Customer Success SpecialistCurrent EmployeeRichfield, OH
Pros
Most of the positions are now remote. Great job coming out of college to just get acclimated to being in the workforce. The corporate office usually has no more than 20 people in it on any given day.
Cons
The company has lost its identity as a people-first organization. Salaries are not competitive with similar companies in the area. The benefits were originally designed to offset the lower salaries to present a better overall package however, they have been consistently eroded away year after year. Would not recommend taking a position and expecting to build a career. All of the customer-facing positions are dead-end jobs with very few opportunities to increase your salary.
13OEConnection Response2yWe appreciate your feedback. Positive employee experiences are important to us. We are looking at programs to enhance and improve this, along with living our new Guiding Principles. We do want to recognize those that work hard, and we are sorry to hear that has not been your experience. We offer tri-annual check-ins and opportunities for employees to discuss career paths and training opportunities with their managers. Amanda Flood Employee Experience Specialist