Oberoi Hotels & Resorts Employee Reviews about "guest"

Updated 10 Sep 2020

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4.3
81%
Recommend to a Friend
96%
Approve of CEO
Oberoi Hotels & Resorts Executive Chairman P.R.S. Oberoi
P.R.S. Oberoi
236 Ratings
Pros
  • "Meal, Nice work environment, Growth prospect(in 25 reviews)

  • "Overall guest satisfaction and the standard(in 20 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "guest"

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  1. "Industrial Trainee"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Industrial Trainee in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oberoi Hotels & Resorts for less than a year

    Pros

    The Oberoi Group of Hotels is an ideal platform for beginners to learn the operational aspects of the hospitality industry. I had the opportunity of undergoing a 6-month industrial training program at the Oberoi New Delhi. This industrial exposure was a part of my MBA as it covered the four major departments, namely, Front Office, Food and Beverage Service, Housekeeping Operations, and the Kitchen, respectively. There exists a healthy work culture as my seniors and colleagues were very supportive. An industrial trainee is given an exposure in an operational environment to interact with guests and, thus, handle guest related queries. I, therefore, managed to grasp as much as I could during my stint in this property.

    Cons

    Despite the positive aspects of my training, the only negative point is the time-frame for such industrial attachment programs as one or two months in a given operational department is not sufficient. Thus, a longer time-frame is required to gain a more in-depth insight into the core departments.

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  2. "To be or not to be"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Oberoi Hotels & Resorts full-time

    Pros

    Brand Value, Best in class, Leadership, Guest connect

    Cons

    Long working hours, workplace politics, no timely promotions


  3. "Best if you wish to die for hospitality."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Assistant in Udaipur, Rajasthan
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Oberoi Hotels & Resorts full-time for more than 3 years

    Pros

    * Best training in the business as per guest relations. * Best on job facilities and human resource support * Good exposure to corporate world and people

    Cons

    * Too many * No managerial skills taught to the staff at an early experience level. * No conditioning of the trained or seasoned employees. * Back breaking hours of work. * Semi government system of talent acquisition. * No mental support by managers * Too many why asked when done. * Stressing staff around * No compitition analysis taught or exposed. * Low wages as no surprise * No paid extra hours

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  4. "Great organization to launch your career from."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Gurgaon, Haryana
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Oberoi Hotels & Resorts full-time for more than 3 years

    Pros

    If you are an executive or above, the pay is great. Job security is very good. Guest centricity is top notch.

    Cons

    Archaic, terribly slow to adapt, has all the givings of the model Indian family run company, encourages and thrives on a work culture that treats entry level employees like slaves, the higher up on the hierarchy you are the more arm twisting you're entitled to.

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  5. "Key assets😆"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Oberoi Hotels & Resorts full-time

    Pros

    Good environment, and infrastructure ,cafeteria , good for guest rather

    Cons

    work life balance is almost zero because you see guest is everything and you just a employeeeeeee ,'no work life balance Manager was way to abusive

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  6. "None"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hk Assistant in Shimla, Himachal Pradesh
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Oberoi Hotels & Resorts full-time for more than a year

    Pros

    Overall guest satisfaction and the standard.

    Cons

    Quite disbalanced unsatisfactory on personal life

  7. "Very well"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Oberoi Hotels & Resorts

    Pros

    Care for employees and focused on guest

    Cons

    There is nothing as such

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  8. "Steward"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Steward in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oberoi Hotels & Resorts full-time for more than 5 years

    Pros

    Learnings and skill dvelopement grooming and their commitment towards the guest

    Cons

    Promotion takes like ages because they just dont want to

    Continue reading
  9. "The Best Organisation to Learn Hospitality with"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oberoi Hotels & Resorts for more than 8 years

    Pros

    - Employee Training - Guest Oriented - Ensure to Develop an eye for detail

    Cons

    - Work Life Balance needs to be focused on

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in New Delhi
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Oberoi Hotels & Resorts full-time for more than 10 years

    Pros

    Great place to work. Very team and guest focussed.

    Cons

    Growth beyond a certain level is difficult due to limited opportunities.

Viewing 1 - 10 of 20 English Reviews