Oberoi Hotels & Resorts Employee Reviews about "guest"

Updated Sep 10, 2020

To filter reviews, or .

Found 20 of over 485 reviews

4.1
77%
Recommend to a Friend
96%
Approve of CEO
Oberoi Hotels & Resorts Executive Chairman P.R.S. Oberoi
P.R.S. Oberoi
310 Ratings
Pros
  • "Meal, Nice work environment, Growth prospect(in 25 reviews)

  • "Overall guest satisfaction and the standard(in 20 reviews)

  • Cons
  • "Long working hours but you'll learn(in 51 reviews)

  • "The company is rigid on certain processes and does not focus on work life balance(in 42 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "guest"

    Return to all Reviews
    1. 5.0
      Former Intern, less than 1 year

      Industrial Trainee

      Jan 28, 2020 - Industrial Trainee in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Oberoi Group of Hotels is an ideal platform for beginners to learn the operational aspects of the hospitality industry. I had the opportunity of undergoing a 6-month industrial training program at the Oberoi New Delhi. This industrial exposure was a part of my MBA as it covered the four major departments, namely, Front Office, Food and Beverage Service, Housekeeping Operations, and the Kitchen, respectively. There exists a healthy work culture as my seniors and colleagues were very supportive. An industrial trainee is given an exposure in an operational environment to interact with guests and, thus, handle guest related queries. I, therefore, managed to grasp as much as I could during my stint in this property.

      Cons

      Despite the positive aspects of my training, the only negative point is the time-frame for such industrial attachment programs as one or two months in a given operational department is not sufficient. Thus, a longer time-frame is required to gain a more in-depth insight into the core departments.

      Continue reading
      Be the first to find this review helpful
    2. 4.0
      Current Employee

      To be or not to be

      Sep 10, 2020 - Assistant Sales Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brand Value, Best in class, Leadership, Guest connect

      Cons

      Long working hours, workplace politics, no timely promotions

      Be the first to find this review helpful
    3. 3.0
      Former Employee, more than 3 years

      Best if you wish to die for hospitality.

      Jun 25, 2020 - Front Office Assistant in Udaipur, Rajasthan, Rajasthan
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Best training in the business as per guest relations. * Best on job facilities and human resource support * Good exposure to corporate world and people

      Cons

      * Too many * No managerial skills taught to the staff at an early experience level. * No conditioning of the trained or seasoned employees. * Back breaking hours of work. * Semi government system of talent acquisition. * No mental support by managers * Too many why asked when done. * Stressing staff around * No compitition analysis taught or exposed. * Low wages as no surprise * No paid extra hours

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Current Employee, more than 3 years

      Great organization to launch your career from.

      Jun 2, 2020 - Manager in Gurgaon, Haryana, Haryana
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you are an executive or above, the pay is great. Job security is very good. Guest centricity is top notch.

      Cons

      Archaic, terribly slow to adapt, has all the givings of the model Indian family run company, encourages and thrives on a work culture that treats entry level employees like slaves, the higher up on the hierarchy you are the more arm twisting you're entitled to.

      Continue reading
      Be the first to find this review helpful
    5. 2.0
      Former Employee

      Key assets😆

      May 20, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment, and infrastructure ,cafeteria , good for guest rather

      Cons

      work life balance is almost zero because you see guest is everything and you just a employeeeeeee ,'no work life balance Manager was way to abusive

      Continue reading
      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 1 year

      None

      Jan 21, 2020 - Hk Assistant in Shimla, Himachal Pradesh, Himachal Pradesh
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall guest satisfaction and the standard.

      Cons

      Quite disbalanced unsatisfactory on personal life

      Be the first to find this review helpful
    7. 5.0
      Current Employee

      Very well

      Jul 18, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Care for employees and focused on guest

      Cons

      There is nothing as such

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee, more than 5 years

      Steward

      Jun 28, 2019 - Senior Steward in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learnings and skill dvelopement grooming and their commitment towards the guest

      Cons

      Promotion takes like ages because they just dont want to

      Continue reading
      Be the first to find this review helpful
    9. 4.0
      Former Employee, more than 8 years

      The Best Organisation to Learn Hospitality with

      Oct 8, 2018 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Employee Training - Guest Oriented - Ensure to Develop an eye for detail

      Cons

      - Work Life Balance needs to be focused on

      Be the first to find this review helpful
    10. 5.0
      Former Employee, more than 10 years

      Great place to work

      Sep 17, 2018 - Front Office Manager in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work. Very team and guest focussed.

      Cons

      Growth beyond a certain level is difficult due to limited opportunities.

      Be the first to find this review helpful
    Viewing 1 - 10 of 20 Reviews

    Popular Careers with Oberoi Hotels & Resorts Job Seekers

    JobsSalariesInterviews

    Work at Oberoi Hotels & Resorts? Share Your Experiences

    Oberoi Hotels & Resorts logo
    or