Ocean Spray Employee Reviews about "senior leadership"

Updated 22 Apr 2020

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3.7
74%
Recommend to a Friend
100%
Approve of CEO
Ocean Spray Chief Executive Officer  Tom Hayes
Tom Hayes
16 Ratings
Pros
  • "In most departments, employees are encouraged to maintain a healthy work-life balance(in 29 reviews)

  • "Ocean Spray has been a great company to work for, good pay, good benefits but the best thing has been the people I get to work with every day(in 17 reviews)

Cons
  • "An "old boys club" mentality pervades, especially from upper management and Ocean Spray lifers, with very few women among senior leadership(in 10 reviews)

  • "Management, schedule changes, work/life balance(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "senior leadership"

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  1. Helpful (24)

    "What A Mess"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Analyst in Lakeville, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Ocean Spray full-time for more than 3 years

    Pros

    Most of the HQ building is renovated and beautiful, beautiful grounds to match. Good benefits - 401k match, FSA, family leave, medical/dental/vision (20/20 On Site bus), on site gym/fitness classes. On-site cafeteria. Most colleagues are good people and hard workers. Flexible work schedules/work from home/work life balance.

    Cons

    Revolving door of leadership - interim CEO left (after a month maybe?), making it the third CEO now in two years who has departed for one reason or another. Also on the third CFO in two years. Career opportunities are completely dependent on the department you're in. The amount of institutional knowledge that has walked out the door over the past two years, voluntarily or involuntarily, is immeasurable. IT and Finance outsourced and senior leadership is either clueless and/or lacks candor when they say during town halls that the transition is going great or that there are only a few hiccups. Obviously the plan wasn't thought through well enough because people are still around after being told they were being laid off 9 months ago, hard to imagine there is any financial benefit being realized for all the cuts. Talk to employees doing the work and dealing with IT day in and day out and they will tell you otherwise. Expect to be asked how to resolve your own IT issues because the outsourced team has no idea, and the outsourcing and cuts went so deep there is nobody physically around to help out with emergent issues when needed. Finance is bare bones, a ghost town due to the layoffs/outsourcing. Even the few retained employees are leaving and running for the hills now. Who is left to do the work and make decisions? The building is noticeably vacant . When employees question future plans for the building, they are met with snickers or vague responses. It's somewhat depressing to come in and see all the empty desks and darkness. Senior management and the board seem oblivious, or maybe willfully ignorant, to how the culture and environment has changed. What was once an amazing place to work now feels uncomfortable, and colleagues feel unappreciated, overworked and undervalued.

  2. Helpful (15)

    "Needs New Board"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ocean Spray full-time for more than 5 years

    Pros

    Coworkers are smart, friendly, driven. Beautiful campus. Have pride in working for the growers.

    Cons

    the board of directors needs to change. The board terminated the only VPs who care about this company and offered moral/ethical/thoughtful guidance. Senior leadership and the board are a bunch of old dudes with no understanding of the consumer, or the employees.

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  3. Helpful (27)

    "Negative culture and boys club just proven"

    2.0
    Current Employee - Senior Manager in Lakeville, MA
    Disapproves of CEO

    I have been working at Ocean Spray full-time for more than 8 years

    Pros

    The employees that got and continue to get the job done despite Senior Leadership

    Cons

    Senior Leadership. And proof just shown with the firing of the CEO for harassment, which prevailed in so many subtle ways throughout the leadership team.

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  4. Helpful (23)

    "Ocean Spray has become a true clown show."

    2.0
     

    I have been working at Ocean Spray

    Pros

    The best part of Ocean Spray is the way your co-workers (hourly employees) feel like a family.

    Cons

    "Senior Leadership Team" is a joke at the corporate and plant level. There are people running machines who are not qualified on them and/or have been disqualified on them. The system of job bidding has disappeared and management just plugs people in wherever. Morale is low and no one cares. Supervision thinks they know it all and do not listen to the operators. Supervisors act like they care about you, but in reality they just want you to hit target so they can get their precious bonus. Several hourly employees have left over the last couple of years, and when you see them in public and talk to them, every single one of them says they are happier and feel like dead weight has been lifted off of their shoulders.

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  5. Helpful (3)

    "Great people and potential but serious blind spots"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - R&D in Lakeville, MA
    Recommends
    Approves of CEO

    I worked at Ocean Spray full-time for more than 3 years

    Pros

    Working for a cooperative makes you feel close to the purpose of the company. You really believe in the power of the cranberry and the possibilities for great products. Good pay and benefits. Beautiful campus with renovated office that makes you want to come to work every day. Plenty of opportunities to make your mark on the company and impress Senior Leaders. Great people who are always willing to help out and teach you new skills.

    Cons

    Strong headwinds against sugar make the future concerning, despite numerous attempts at improving the image of the cranberry. An "old boys club" mentality pervades, especially from upper management and Ocean Spray lifers, with very few women among senior leadership. The company culture is too old school and lacks transparency, and things like flexible work policies and work-life balance are far behind similar CPG companies and unevenly enforced based on managers' preferences. Overworking employees is the norm. Bad behavior is tolerated as long as people are achieving their goals, and screaming matches during meetings are not uncommon. If the business is struggling, there is no money to support normal business needs or support products, making it even more challenging to keep the business afloat. Poor systems and databases make finding and passing along information time consuming and frustrating.

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    Ocean Spray Response

    January 25, 2019Talent Acquisition Coordinator

    Ocean Spray values honesty and transparency as integral parts of our culture: thank you for taking the time to voice your opinion. We’re glad to hear you learned how mighty the cranberry is and that you enjoyed your Ocean Spray family during your time with us. We also thank you for the concerns you described and welcome the opportunity to discuss these with you in person. We don’t believe your words correctly portray our culture, and a majority your statements are misleading. Upward mobility for females at our company is a key focus, and we are proud of our success and recent track record. As announced company-wide, we just hired a female of color to our senior management team. She joins two other women on our senior management team (and 59 other women promoted in HQ just this year) who work closely with our Board of Directors—a variety of men and women who represent our 700 family farms! Technologically speaking, we have brought on a brand-new CIO who is leading Ocean Spray through a digital transformation. We are also actively recruiting a diversity & inclusion position to continue driving the importance of diversity at Ocean Spray, a value near and dear to our heart and necessary for our success. Finally, we’ve launched a recurring engagement survey to hear from our Ocean Spray family often and be able to make changes and deliver results toward professional development. We believe the strongest teams include different values and outlooks with seamless communication, allowing for healthy conversations that lead to best practices and outcomes. We look forward to hearing from you.

  6. Helpful (32)

    "Toxic environment, company headed in the wrong direction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ocean Spray full-time for more than 8 years

    Pros

    - Though many of the good ones have unfortunately been let go, there are still a number of amazing and passionate people working here that are a pleasure to work with and still have hope for the company to return to the place we formerly loved working. - Working for a grower-owned cooperative is very meaningful and fulfilling.

    Cons

    Over the past year, new management has driven this company into the ground. People with 20+ years of history who poured their heart and soul into the company have been let go for no reason. There have been mass layoffs and outsourcing to cut costs with no sound explanation or second thought of how this impacts the people and culture of the organization. The new CEO is misogynistic and has removed the heart and soul of the company, which was what previously kept people there for such a long time and what we loved so much about the brand. It used to feel like we were all one big family and now there is a feeling of dread as soon as you walk in the door. The opinions of anyone below senior leadership are not considered or care about and you are looked down upon. Beware the positive reviews on this site, even the most recent ones. Employees who are jaded or have recently been rewarded with promotions or recognized with awards are asked to post them to falsely inflate the company rating. Do your research before joining this organization.

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    Ocean Spray Response

    March 6, 2019Talent Acquisition Coordinator

    Thanks for your review. We would love the opportunity to really listen to you and talk in person. We appreciate your guidance regarding communication and action, and we hope you bring your thoughts and suggestions to our next Let’s Talk session. We recognize that change is challenging, but we are starting to see positive results both for the business and for our colleagues. We’re growing more nimble, innovative, and health-oriented. We’d be happy to discuss these results with you in person. Our Ocean Spray colleagues and our farmer families are the heart of our cooperative, and we are proud to be on a mission to connect our farms to families for a better life.

  7. Helpful (4)

    "Work for Corporate, not the plants"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook

    I worked at Ocean Spray full-time for more than 3 years

    Pros

    Benefits, and the ability to travel to the other plants and corporate office to learn more about the business and goals. Corporate leadership was great.

    Cons

    Very political, and the senior leadership team at the plants don't care about their teams development, but will take work their team does and claim it as their own. Plant leadership was lacking, and very clique, almost like high school

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  8. Helpful (5)

    "In a bad place"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ocean Spray full-time for more than 5 years

    Pros

    - There are a some really great people at Ocean Spray. They are people that you feel oddly indebted to and that you learn a lot from. They are positive and they truly believe in the company. - It is an good opportunity to work for a co-op. - If you can make it there, you can make it anywhere. The workforce is small, if you are one of the employees who does their job and does it well you will learn a ton and you will be prepared to succeed anywhere.

    Cons

    - Salary is low with virtually no way to get promoted. Many people make below the salary range. Many old employees make above the salary range because they have been on the job forever. - Career growth opportunities are few and far between. It is a very flat organization. - Senior Leadership makes all of the decisions and you must follow. - Morale is incredibly low. Workload continues to increase. Employees play the blame game - you hear - "that is not my job" often. The culture is toxic. - No work-life balance. You will work nights, weekends, and during your vacation, it is expected. - The IT systems/technology is from the 80's. Employees do not have the right tools to do their jobs. - The bonus structure is so broken I'm not sure it can be fixed. Senior Leadership is on a program that is completely disconnected from the "little people". They have no skin in the game and they will do whatever it takes to make their bonus with no concern about who else makes bonus. - The company is oddly committed to its older employees, many of whom should no longer be in the workforce due to not being able to keep up with changes and technology.

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  9. Helpful (5)

    "Tough times ahead."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakeville, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ocean Spray full-time for more than 10 years

    Pros

    Benefits are good. For the most part, employees are hard working and want the company to succeed. Pay and bonus structure is good.

    Cons

    Time for a change in management. Doing the same thing over and over is not a recipe for success. Senior leadership needs to be held responsible for recent failures. Time to right the ship before the water gets too deep. How about Innovation? Has a long and sordid rate of failure for almost all new products in the last five years. Failure after failure. How long can that really continue without serious repercussions?

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