Optus Employee Reviews about "macquarie park"

Updated 15 May 2020

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3.8
72%
Recommend to a Friend
77%
Approve of CEO
Optus CEO Allen Lew  (no image)
Allen Lew
363 Ratings
Pros
  • "Huge supporters of work/life balance whilst supporting your goals outside of Optus(in 86 reviews)

  • "Friendly, supportive culture, great people and flexible working arrangements(in 62 reviews)

Cons
  • "Overall lack of communication from senior management(in 20 reviews)

  • "The only con about working in the Sydney office is that it is based at Macquarie Park which is far if you do need to have face to face meetings(in 19 reviews)

More Pros and Cons

Reviews about "macquarie park"

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  1. "Great culture"

    4.0
    Current Employee - Product Manager in Sydney

    I have been working at Optus full-time

    Pros

    Diversity Campus is great Brand is strong

    Cons

    Top down management It’s in Macquarie park

    Optus2020-05-15
  2. "It could be great place to work, depending on business unit/departtment you will end up."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Sydney

    I worked at Optus full-time for more than 10 years

    Pros

    Great campus if you happen to work in Macquarie Park.

    Cons

    Management is "hooked" on getting the "cheapest supplies" all the time, resulting in lots of necessary re-work due to quality issues. As the saying goes "you get what you paid for".

    Optus2020-02-10
  3. "Amazing place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optus full-time for more than a year

    Pros

    I've never been more empowered and engaged in my role. It's a really exciting workplace. The salary is competitive, parental leave is above average (including paying super annuation), flexible work, work-life balance, great employee events, and learning opportunities. The Optus shuttle bus helps make it easy getting to Macquarie Park.

    Cons

    Some processes can be frustrating.

    Optus2019-11-12
  4. "Business Analyst"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Macquarie
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Optus full-time for more than 3 years

    Pros

    Great working campus in Macquarie Park

    Cons

    Unable to transition into different divisions of the business when program was finished

    Continue reading
    Optus2019-02-01
  5. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Optus for less than a year

    Pros

    Great vibe working on the Optus Campus at Macquarie Park in Sydney. Employees have access to cafes and food outlets including health and wellbeing services (GP and Physio). Transport services with bus connections to the City and Epping and new services like Keoride ride sharing also operating in Macquarie Park.

    Cons

    Nothing to report at this time

    Continue reading
    Optus2019-01-31
  6. "The good and the bad"

    3.0
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Optus full-time

    Pros

    Decent place to work, good career development Flexible working schedule Nice campus at Macquarie Park

    Cons

    Senior managers with a few exceptions don't know what they are doing Redundancies. Plenty of these to go around

    Optus2019-02-08
  7. "It is what you make it."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Optus full-time

    Pros

    excellent work environment, the employee experience is very well done and looked after.

    Cons

    nsw location - macquarie park, now that the train line is currently closed.

    Optus2018-11-10
  8. Helpful (4)

    "Mixed bag of pros and cons"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Network Engineer in North Ryde
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optus full-time for more than 10 years

    Pros

    Overall pretty good product discounts. Non-financial benefits are pretty reasonable overall even if they are lacking in some areas compared to other corporates. Pretty good working environment at the Sydney HQ in Macquarie Park. Pretty solid organisation, policies and process around the basics like HR. The majority of staff buy into the historical corporate culture of customer focus despite the structural challenges in their way and will go to surprising lengths to get things done for customers.

    Cons

    Remuneration is variable across the business but for many is significantly below market rate, particularly the longer your tenure. The organisation has always suffered under structure and process, silos and turf wars but the current cycle of redundancies and micromanagement at all levels has amplified the stress around this as departments go into battle over headcount and try to avoid and shift blame. Tunnel vision on particular KPIs is another side effect of this culture, so checking that progress is still on track towards the big picture goes out the window. Career progression is problematic as aside from the endless headcount reduction, voluntary departures are far lower than normal, meaning the few opportunities that come up are a tussle that comes down to who you know not what you know. Performance rating methodologies are stuck in the 60s and while the company is admirably very open on many issues, they are steadfastly opaque on how performance ratings are weighted away from the "on target" bonus, and the "moderation" phase is unfortunately open to (and does suffer from) bias. Far from being an incentive system, it's a constant bugbear of the majority of staff who are pushed below the "on target" rating. Current management has no vision to see a path through the challenges faced by the entire industry and has been out of ideas for some time, hence the now routine rounds of redundancies, seeing a lot of knowledge and passion exit the business. Unfortunately the current management also does not take responsibility for its own missteps and has fostered a culture of blame, recrimination, micromanagement and a highly risk-averse outlook from the top down, which has spread throughout the layers of management.

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    Optus2018-10-30
  9. "On balance, a good place to work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Director in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Optus full-time for more than 3 years

    Pros

    Great environment at Macquarie Park. Good working conditions with flexible work options. Great people, technology and products. Challenger spirit!

    Cons

    Salaries are a little low compared to Telstra or big banks. In 2017 and 2018 there were an usually high number of restructures. Hopefully this settles soon.

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    Optus2018-09-19
  10. Helpful (1)

    "Circling the drain"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Optus full-time

    Pros

    The Macquarie Park campus is very good. There are still some great people working at Optus

    Cons

    Increasingly dominated by a clique of SingTel robots. Constant "restructuring", which is really a thinly-veiled excuse to downsize Australian employees and replace them with third-rate outsourced staff. Flagrant abuse of 457 Visas, via the outsource companies.

    Continue reading
    Optus2018-05-27
Found 40 reviews