Overlake Medical Center and Clinics Reviews | Glassdoor.co.in

Overlake Medical Center and Clinics Reviews

Updated 14 December 2018
128 reviews

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3.5
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J. Michael Marsh
58 Ratings

Employee Reviews

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Pros
  • "Almost everyone steps up and goes above and beyond to make patient care excellent" (in 9 reviews)

  • "PTO accrued very fast, great benefits" (in 8 reviews)

Cons
  • "Despite being in a tech-haven, Overlake is behind the times (probably due to lack of investment)" (in 3 reviews)

  • "I am sometimes left to fend for myself if there is no one to cover if someone calls out aka not enough floats" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "World class"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Managers are friendly and flexible, opportunities for growth during the hospital and s ability to change units

    Cons

    Have to deal with city traffic

    Advice to Management

    Keep up the good work

    Overlake Medical Center and Clinics Response

    24 Oct 2018

    Hello! Thank you for all you do. Agreed our managers are genuinely nice people who care for their staff and patients because it's who they are not just part of their job. Your feedback has been... More


  2. "No focus on lower level staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant in Bellevue, WA (US)
    Current Employee - Medical Assistant in Bellevue, WA (US)

    I have been working at Overlake Medical Center and Clinics full-time (More than 3 years)

    Pros

    close to where I live

    Cons

    Lack of focus to lower level care team member

    Advice to Management

    Treat everybody equally as important members of the care team whether the MA or the doctor

  3. "job review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    loved my co-workers, learned so much working here

    Cons

    long hours, not much long term direct patient care with individual patients


  4. "So, so"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Overlake Medical Center and Clinics full-time

    Pros

    Benefits are mostly very nice

    Cons

    Overworked to save money for manager bonuses


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Overlake Medical Center and Clinics full-time

    Pros

    good benefits and great manager and team of people to work with

    Cons

    budget cuts and not much vacation time


  6. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA (US)
    Former Employee - Anonymous Employee in Bellevue, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    Employees are great - compassionate and caring.

    Cons

    IT is a bit outdated and old school style in processes and culture.
    Pay is not great.


  7. "Urgent Care Registered Nurses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse
    Former Employee - Registered Nurse
    Doesn't Recommend
    Negative Outlook

    I worked at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    A great place to work with different patient population, great experience for Registered Nurses

    Cons

    Gossip between employees, not enough training, disrespect to Registered Nurses, mandatory schedule hours, zero teamwork, poor communication between the healthcare team, poor learning environment, poor management

    Advice to Management

    To hire a manager with Master's degree, work on communication skills, listen and trust your employees, extended training for Registered Nurses, support from management, positive learning environment, better communication between the healthcare team, respect your employees, prepare a schedule on employee's availability, please update and follow your gossip policy- there should be a zero gossip tolerance policy in place.

  8. "Loved working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Unit Coordinator in Bellevue, WA (US)
    Former Employee - Health Unit Coordinator in Bellevue, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics part-time (More than 8 years)

    Pros

    The best part of working there was I worked with alot of great people. And the benefits we're great

    Cons

    And I never had anything but good to say about Overlake

    Overlake Medical Center and Clinics Response

    24 Oct 2018

    Hello! Thank you for supporting our nursing units and patients during you time here. Agreed, we have some pretty great people working here and it's evident by all the smiles and hospitality you see... More


  9. "HORRIBLE HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    Ill skip this part because the only good thing about working there were my coworkers, the pay is horrible and HR is HORRIBLE.

    Cons

    I gave my notice to HR that I would be leaving the company complete with a 3 weeks notice. Having being gone from the company for over a month I logged into my health insurance to make sure that it was inactive so I could switch over to my husbands insurance and they have not even received the paperwork from overlake HR. I have NEVER had to contact a former employer to have them cancel benefits, normally that is something that HR takes care of and should not be an issue or hassle for the former employee. I contacted their HR and was told that they sent an email to the wrong location, mind you I did not even give them my name. I contacted the benefits company and they had no record of my information. I had to contact several people just to get this issue fixed. Why would a former employee have to jump through hoops just to get a cancellation of benefits letter? THIS is why I left this company due to many other reasons. Its is absolutely ridiculous having to baby well paid professionals on how to do their job. What makes it worse is that if I had used my insurance, they could of charged me for an entire procedure/office visit due to their incompetence due to it being billed to the incorrect company.

    Advice to Management

    Get your act together HR, if a notice is put in with a company make sure you send your emails to the right department and follow up to make sure your workflow is completed.

    Overlake Medical Center and Clinics Response

    24 Oct 2018

    Thank you for your service to patients during your time here at Overlake. I'm sorry to hear you had any negative experience while employed here. Since this is not a usual occurrence, your feedback... More


  10. "Patient account represntative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics part-time

    Pros

    Colleagues and supervisor are helpful and supportive

    Cons

    Job doesn't have any growth,if you are looking for good career growth with learning new things constantly this is not your place.

    Overlake Medical Center and Clinics Response

    24 Oct 2018

    Hello! Thank you for all you do for our patients. We are happy to hear you feel supported by those around you. I encourage you to speak with you immediate supervisor regarding your career goals... More