Overlake Medical Center and Clinics Reviews | Glassdoor.co.in

Overlake Medical Center and Clinics Reviews

Updated 16 August 2018
118 reviews

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3.7
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J. Michael Marsh
54 Ratings

118 Employee Reviews

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Pros
Cons
  • "Despite being in a tech-haven, Overlake is behind the times (probably due to lack of investment)" (in 3 reviews)

  • "I am sometimes left to fend for myself if there is no one to cover if someone calls out aka not enough floats" (in 3 reviews)

More Pros and Cons

  1. "Good pay, supportive atmosphere"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Overlake Medical Center and Clinics part-time

    Pros

    Pay well, positive culture. Management listens to concerns.

    Cons

    No pension, focused on patient's ratings rather than healthcare workers perspectives


  2. "Health Unit Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics full-time

    Pros

    Good coworkers, excellent providers, and proper sterile processing and technique.

    Cons

    Poor management, lack of communication of new implemented process.

    Advice to Management

    Take advice from your employees

  3. "integration developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Overlake Medical Center and Clinics full-time

    Pros

    good environment and skilled people

    Cons

    they less salaries when compared to other organisations


  4. "Lab assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lab Technician
    Former Employee - Lab Technician
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Overlake Medical Center and Clinics part-time (More than a year)

    Pros

    Coworkers are friendly and overall nice.
    Free parking
    Good location
    A lot of the staff across departments seem to know each other which is nice.
    Seems like this is the only hospital that is operating a big profit in the area. - good for the executive team.

    Cons

    *Constant callouts
    *Pay is low. Oncall employee just draw blood all day. Full/partime assistants learn all areas of the lab. This is where the pay is way below average. The pay is what you would get if you were to only draw blood and do minimal basic processing. Here, assitants coordinate all orders, answer phone lines, scan in and correct/reorder labs, assist in blood banking, and prepare samples to go to other labs. Most days the assistants have to do all these task at the same time.
    *"Low census"- this is in quotations because most of the time that you get sent home early is not due to low census but due to schedule overlaps between shifts. You can use pto to compensate hours if your full time. If you are on call you just loose the hours.
    *constant changing in procedures. They do not have any clear outlines on processes or procedures.
    *poor leadership: management staff is nice but there doesnt seem to be a person who organizes everything, most days are chaotic rather than efficient.

    Advice to Management

    *Develop organization and more effective workflow.
    *Most people dont mind working hard, but when you have to do the job of 3 people at once for lousy pay...it becomes too much. In addition, sending people home early and having to use pto to cover hours lost there is no benefit to continue to work at overlake.
    *either higher more people so staffing is better or raise your pay rates.
    *Its great that the company has made so much profit but it is at the expense of your employees, at least in the lab area.


  5. "Good for hospital experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSR
    Current Employee - PSR
    Negative Outlook
    No opinion of CEO

    I have been working at Overlake Medical Center and Clinics full-time (More than 3 years)

    Pros

    Treats patients really well; decent benefits

    Cons

    Hard to move up or get fair raise; Employees that do bare minimum tend to coast through their career without reprimand

    Advice to Management

    Value your good and hard workers. Seniority is not always better!!!


  6. "patient service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Service Representative in Bellevue, WA (US)
    Current Employee - Patient Service Representative in Bellevue, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    great place to work at. There is always someone for you to talk to if you have issues

    Cons

    I am sometimes left to fend for myself if there is no one to cover if someone calls out aka not enough floats


  7. Helpful (1)

    "Patient Access Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Patient Access Coordinator in Bellevue, WA (US)
    Former Employee - Patient Access Coordinator in Bellevue, WA (US)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Overlake Medical Center and Clinics full-time (More than 3 years)

    Pros

    -They have great benefits.
    -They usually have opportunities for your own career growth.

    Cons

    -Compensation is one of the lowest on the Eastside/Western WA. Not competitive by any means.
    -They do not give performance bonuses, they only give the market increase once a year (this isn't given to all employees - depends where you are in relation to the change in market cost of living).
    -They do not compensate well for experience. Once you are locked into/accept a wage/rate, you are stuck with that for the foreseeable future.
    -HR does not protect/assist their employees. They are the voice of leadership.
    -There is a severe lack of leadership (especially with integrity) and they lack the CORE values of the company. They don't lead or manage the staff well and it is very unfortunate.
    -Staff is spread too thin and they don't utilize the staff they do have properly.
    -The toxic nature of this company stems from the top down. There is so much potential, but they are hurting the growth by the way it's managed.
    -Unfortunately, as proud as I was to start working there, I cannot recommend this organization until they fix some of these major issues.

    Advice to Management

    Allow staff to have a voice and follow through when there is an issue. Too many times I've seen staff bring legitimate concerns to direct management or have gone up the chain with no resolution or even concern to what is going on.

  8. Helpful (1)

    "Overlake"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Epic Analyst
    Current Employee - Senior Epic Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Overlake Medical Center and Clinics full-time (More than 10 years)

    Pros

    Overlake provides education opportunities including tuition reimbursement.
    Overlake is accepting of growth within the company and assistance to continue growth with employees' careers. They provide great benefits.

    Cons

    Overlake has a confusing campus which is in process of being remedied with a remodel and expansion.
    The hiring process at Overlake can take time.

    Advice to Management

    I believe Overlake would benefit from a Six Sigma program and proactive engagement from managers. Overall, Overlake is a good place to work with great benefits and a good environment.


  9. "Registered Nurse Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Overlake Medical Center and Clinics part-time

    Pros

    Excellent place to work, dedicated, experienced staff and small enough to feel like part of a team.

    Cons

    Limited academics as not a teaching facility. Need some younger blood.

    Overlake Medical Center and Clinics Response

    13 Apr 2018

    Hello! Thank you for all you did for our patients while you were here at Overlake and thank you for your feedback. Yes, one of the unique benefits of working for Overlake is that our independence... More


  10. "Overlake MA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Assistant in Bellevue, WA (US)
    Current Employee - Medical Assistant in Bellevue, WA (US)
    No opinion of CEO

    I have been working at Overlake Medical Center and Clinics full-time (Less than a year)

    Pros

    People is nice work with and benefits are not bad, you get free bus pass if, you use the bus 75% of the time. This job is good for Medical assistant just starting out

    Cons

    Medical assistant are restricted when it comes to their skills and the pay is not good for medical assistant.


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