Overstock.com Reviews

Updated Sep 27, 2021

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Found 946 of over 970 reviews

3.5
65%
Recommend to a Friend
93%
Approve of CEO
Overstock.com Interim CEO Jonathan Johnson
Jonathan Johnson
59 Ratings
Pros
  • "great work life balance, they care about their employee's well being(in 85 reviews)

  • "Such great people and I made so many lifelong friends there(in 43 reviews)

  • Cons
  • "Upper management seems to be out of touch with reality at times(in 71 reviews)

  • "Some senior management is afraid to call any shots because they don't want to be held accountable for the outcome or fired(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Got to work learn log of new things

      Oct 15, 2013 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. updated techonongy 2. good team culture 3. flexible timing 4. reading groups

      Cons

      1. not good bonus 2. mismanagement of marketing

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    2. 3.0
      Current Employee, more than 5 years

      Great Company with a Social Conscious

      May 22, 2015 -  in Salt Lake City
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great Co-workers - Great environment to learn your craft - Good benefits - Opportunity to move into other departments and learn new trades - The Company cares about giving back to the community

      Cons

      I don't want to state any cons because I believe that there are cons any place you work. Any con that I have is based on personal bias and may not give you the answers you are looking for and what you need to know to decide.

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    3. 5.0
      Current Employee, more than 10 years

      Great company!

      Sep 27, 2021 - Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, environment and company

      Cons

      Resource constraints, with high expectations.

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    4. 5.0
      Former Employee, less than 1 year

      This company cares

      Sep 22, 2021 - Customer Care Representative in West Valley City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent training, fully remote, great interaction with management, flexible scheduling. Generous attendance policy. Lots of little work - life balance perks (drawings, raffles, internal social media) keep things positive and interesting.

      Cons

      Must work at least one weekend day. Customer service works ALL holidays. Hard to get any holidays off because the department works holidays and everyone is asking for the same days off. I had to use my own computer for work and the software required was taxing on it. They also require that you buy an expensive internet booster even when your computer is hard - wired and you have reliable service.

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    5. 4.0
      Current Employee, more than 3 years

      Positive experience overall

      Sep 20, 2021 - Public Relations Associate in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, great support returning to work after having a baby, policies that support employees, great benefits

      Cons

      Pay seems low for industry, slow to implement change

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    6. 3.0
      Former Employee, more than 3 years

      Waist of time

      Sep 26, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits. Local to salt lake city

      Cons

      Low pay for so call industry leader. very slow advancement unless you become cut throat.

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    7. 5.0
      Current Employee, more than 1 year

      love working here

      Sep 8, 2021 - Content Marketing Specialist in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great response to the pandemic and great people to work with. Love having the 9/80 schedule and working from home.

      Cons

      There is pressure to work on weekends and days off. Start-up culture.

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    8. 4.0
      Former Employee, less than 1 year

      good place to work, could be better

      Sep 9, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can make a decent amount of money if you're good at upselling

      Cons

      Training period is fast paced and difficult to do online. not much support after you finish training

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    9. 4.0
      Current Employee, more than 1 year

      Great company and headquarters, bad layoffs

      Aug 23, 2021 - Email Campaign Manager in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Headquarters was beautiful and the amenities were great, including coffee shops, in-house cafeteria, and gym, daycare, and urgent care on site.

      Cons

      Before I left the company had a reputation for hiring quickly when things were good and then laying people off as soon as they were bad. There has been new leadership and a lot of success since then, so I’m not sure if that has changed.

      2 people found this review helpful
    10. 3.0
      Former Employee, less than 1 year

      Great Environment, Frustration With Opportunities

      Aug 31, 2021 - Customer Service Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive. Performance based. Open and transparent from the upper management down.

      Cons

      I was very well liked and performed well in my remote work but the opportunity to move up wasn't as apparent as stated when I was hired. The jobs to move up to were similar to what I was already doing for not much more.

      1 person found this review helpful
    Viewing 1 - 10 of 946 Reviews

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