PNC Financial Services Group Employee Reviews about "low pay"
Updated 20 Sept 2023

Found 1,501 of over 10T reviews
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "There are some other benefits that PNC provides that many others may not which is good." (in 868 reviews)
- "Great people here who genuinely care about doing things well and doing right by our clients." (in 458 reviews)
- "Depending on which branch you are placed management is poor and will not work well with the bankers/tellers" (in 409 reviews)
- "Upper management was terrible to work for always pushing for more sales never happy." (in 171 reviews)
Reviews about "low pay"
Return to all Reviews- 4.024 Aug 2021Administrative AssistantCurrent EmployeePittsburgh, PA
Pros
There are many opportunities to grow within PNC. They are one of the nations biggest banks and they are continuing to expand. All my co-workers have been a pleasure to work with. The company offers a great work life balance.
Cons
The pay is a bit lower than some competitors and the technology can be a little behind.
- 3.018 Feb 2022Sales RepresentativeCurrent Employee, more than 1 year
Pros
-Potential to make good money. -The culture is really great, Especially in their Richfield office. -Upper management really cares, have all been there for years. Willing to help the entry level reps. - Promote within.
Cons
Have to nurture the entire sales cycle. Heavy cold calling. Base pay is decent but not near enough for all the stuff u have to do. Cold calling is so out dated. Get with the times develop a new way to generate business. 8-5 office job 5 days a week. Any other company in the industry atleast has a hybrid work schedule. The only promotion u can get after sales rep is manager which is an awful job.
2 - 2.014 Aug 2015In-Store Financial Sales ConsultantCurrent Employee, more than 1 yearPittsburgh, PA
Pros
If you know how to network, you will constantly find upper level management coming to the branch. The people you work with are generally pretty good. It is a great place to get experience from a well known company.
Cons
The pay is absolutely terrible. Their bonus pay is absolutely ridiculous and they find any which way to take some of your bonus money away. Hours are long and you are frequently asked to do cold calling now. Management is never in-sync with their regular employees and they frequently do whatever they want and expect workers to deal with it. The branch has frequently been left without a manager on duty.
1 - 4.015 Oct 2020Bank TellerCurrent EmployeeClifton, NJ
Pros
easy job and pay is decent
Cons
but hard to move up and the pay is decent for how little experience you need
- 2.022 Sept 2015Mortgage Loan OfficerCurrent Employee, more than 1 yearOverland Park, KS
Pros
Great company brand and company benefits. PNC promotes the PNC brand constantly. They roll over on any conflict. The main focus is customer happiness. They are a big ship, and they refuse to update systems and processes quickly. This cost to profits/shareholders is HUGE. They are WAY behind other companies that adapt to the marketplace more quickly in the mortgage industry. NO Electronic documents :( !!! CEO motto: make the customer Happy at all costs. If you make a 100 million we will take it. Who cares that you could of made 250 million. The customer/brand is ALWAYS right.
Cons
Ability to do business and close mortgage loans. Pay-They say you are getting a salary, it is a draw. Basis points for loan production are low. I SAID LOWWWW. 40 bps against a 2k draw. You need 500k each month to bust your draw!!! They will always give a client .50bps to get a deal, but they will NOT give that same .50bps to the loan officers. If they paid salary plus good basis points Pay would be good and loan officers would be happy. They need to focus on having loan officers just selling loans, WAY too much admin. work for a good salesperson.
6 - 3.014 Jan 2019Anonymous EmployeeCurrent Employee
Pros
-15 vacation days immediately -Bank Holidays off -Free parking at operations center -luncheon couple times a year -4% 401k match
Cons
-Low pay with no real chance of getting a decent raise that matches cost of living and not comparable to peers -Promotion options are limited - cater to college students for higher level paying jobs -decent benefits but not that good -Stressful, very stressful
3 - 4.026 Jan 2017Anonymous EmployeeFormer Employee
Pros
It's good experience for coming out of school and they teach you a lot of the financial world
Cons
The pay is very low and they will try to take your commission check if you do any mistakes
1 - 2.026 Sept 2014Bank TellerFormer Employee, less than 1 yearTuscaloosa, AL
Pros
Almost everyone I met who worked at any branch seemed to be great. The training is very extensive. My customers were great; I miss them dearly!
Cons
There is no support from upper management. The whole town is quite understaffed and has been for months but no one seems to care this is not good customer service! Duties were dumped on me that I was not trained for and as you can imagine we had problems, yet upper management still provided no support. The core company values are great but I personally did not see those in the 11 months I was there. I called HR and seemingly got no support. They only seem to care about numbers not how well the branch is running. The pay is bad in comparison to other banks I hear it is quite low. They do not give raises. They seem to only want young people working there probably as they can pay them less and mold them easier! They put people in management roles who have no business being in them. My experience was quite bad. What's sad is I was good at the job and fairly well enjoyed it except for the selling. They are really pushing the sells now. There was little organization. When I had money issues it took them days to get back to me. Money issues are a big deal in a bank at least as far as I am concerned. The list goes on...
1 - 3.015 Nov 2022Customer Service RepresentativeFormer Employee, more than 3 yearsPittsburgh, PA
Pros
The benefits from working for PNC are very good. They do encourage active participation in their wellness programs with good financial incentives.
Cons
The pay is only fair and increases only with advancement and not from seniority within you position. The customer care positions at the start can be stressful as you take customer calls as rapidly as possible. They are very strict on call handling and following their mandated script format.
- 3.04 Jan 2021Help Desk AnalystCurrent Employee, less than 1 yearCleveland, OH
Pros
Easily able to work from home during a pandemic.
Cons
Working on the corporate help desk at PNC is extremely stressful and the pay is not competitive. Have heard from multiple peers who have been there for 5+ years that there is not much to look forward too. Numbers & call times are the only things that really matter to anyone. Oh... and don’t drink too much water during the workday because you can’t just get up and go to the bathroom whenever you need.
1
Popular Careers with PNC Financial Services Group Job Seekers
Work at PNC Financial Services Group? Share Your Experiences
