PNC Financial Services Group Employee Reviews about "upper management"

Updated 18 Jan 2021

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3.7
70%
Recommend to a Friend
86%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
2,403 Ratings
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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "upper management"

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  1. "PNC IAM Internship"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Asset Management Summer Analyst in Philadelphia, PA

    I worked at PNC Financial Services Group for less than a year

    Pros

    Great team, friendly people, good work, good office location

    Cons

    Unclear direction from upper management

  2. "Enjoyable place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Service Representative in Ocean City, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group part-time for more than a year

    Pros

    Benefits, communication from upper management, appreciate and respect their employees

    Cons

    Pay wage scale at the lower end

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  3. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Customer Service Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time for more than 5 years

    Pros

    Great environment, upper management actually tries to be inclusive, lots of opportunity to show off

    Cons

    You have to get promoted through the call center, which isn't for everyone

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  4. "Part-Time is So-So"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Teller 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group part-time for more than a year

    Pros

    flexible work schedule, Great company culture Lot's of training available.

    Cons

    upper management is strict when you go over 26 hours full time employees are salary and will be paid salary no matter what, while you are hourly and have to work exactly your scheduled hours to get paid.

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  5. "Condescending leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Banker Associate in Charlotte, NC

    I have been working at PNC Financial Services Group full-time

    Pros

    Great coworkers, great accounts, good customer service

    Cons

    Upper management treats management poorly who in turn trest branch associates poorly. Overall lack of communication and mutual respect

  6. Helpful (1)

    "Overworked and Underpaid"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - User Experience Designer in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at PNC Financial Services Group full-time for more than 3 years

    Pros

    - Ok for an entry level job just to get experience - Good work life balance

    Cons

    - Salary is much below market average without much room for a raise - Promotions are very team dependent - in my experience, no one on my team got a promotion, the two years I was there - Overloaded with work and understaffed - Not a good place for diversity and inclusion - Upper management strategy often shifts so years of work are sometimes discarded - Very slow, lots of legal constraints, not much room for innovation - Management is very stingy with money - Not a competitive environment for career growth, most teammates just there for a steady, 9-5 job - Company culture is very rigid for a tech role - Basically next to nothing company and team culture - didn't feel like anyone was happy to go to work, teammates were very private, never wanting to do any team events

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  7. COVID-19
    Helpful (1)

    "Technology leader heavy sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at PNC Financial Services Group full-time for more than 8 years

    Pros

    They supported their employees during COVID and had a great model to keep employees and clients safe. Great benefits

    Cons

    While they praise just “doing the right thing” they are very sales driven and have lost many employees to this pressure. Minimal career opportunities for upper management. Centralized East Coast operations create a lack of engagement across their national footprint.

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  8. "Overworked and under appreciated"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Detection and Investigation Analyst Lead in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at PNC Financial Services Group full-time for more than 10 years

    Pros

    Interesting quarterly training occasionally, pen

    Cons

    Low salaries compared to competitors, No work life balance, Upper management poor planning, Heavy workloads

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  9. Helpful (1)

    "It’s alright"

    2.0
    • Senior Management
    Current Employee - Bank Teller in Chester, MD
    Neutral Outlook
    No Opinion of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    - I like being home by 5:30 - It’s a job - The benefits aren’t completely horrible I guess - 3 weeks vacation / 1 week sick time

    Cons

    - Forever short staffed - Unrealistic expectations - Terrible communication from upper management - They dropped incentives and didn’t tell us (see: terrible communication) - Customers make you want to throw hands - STRESS

  10. Helpful (2)

    "Avoid"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Detection & Investigation Analyst in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PNC Financial Services Group full-time

    Pros

    It’s a job that pay ok

    Cons

    Upper management does not care about the employees

    Continue reading
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