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PNC Financial Services Group

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PNC Financial Services Group

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PNC Financial Services Group Employee Reviews about "work from home"

Updated 5 Dec 2021

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Found 9,398 of over 9T reviews
3.6
64% Recommend to a Friend
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
77% Approve of CEO

Found 137 of over 9T reviews

3.6
64%
Recommend to a Friend
77%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
3,843 Ratings
Pros
  • "Great job with good work life balance(in 685 reviews)

  • "Pay is decent, get to work from home(in 139 reviews)

  • Cons
  • "Work life balance needs some work(in 216 reviews)

  • "Low pay for internal promotions(in 263 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "work from home"

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    137
    1. 5.0
      Current Employee, more than 1 year

      Good company culture

      22 Oct 2021 - Senior Internal Auditor in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Nice company culture - I’ve had good work /life balance but also have been pushed to grow by the department and managers 2. Smart people - there’s a lot to learn from co-workers 3. Pretty decent benefits - 4% match 2% pension contributions (they pay on your behalf), high deductible health plan (good HSA to offset plus free HSA money). 4. Nice Holidays, too, and work from home capabilities

      Cons

      1. Pay is a little below market 2. The bank is very large. Does not feel like smaller businesses I’ve been at. Working at a smaller office can offset this feeling.

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    2. 2.0
      Former Employee, more than 3 years

      Get it in writing

      2 Oct 2021 - Customer Service Representative in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The ability to work from home. The amount of pay.

      Cons

      Trainers, managers change rapidly. They do not communicate with each other.

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      1 person found this review helpful
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    4. 3.0
      Former Employee, less than 1 year

      Poor sense of team

      4 Dec 2021 - Loan Servicing Specialist in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home was the only best part

      Cons

      Not adequately trained, inadequate help while on the job, low pay for doing multiple jobs at once

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    5. 4.0
      Current Employee

      Work from home

      5 Dec 2021 - Internal Support Specialist in Johnstown, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Starting 3 weeks paid vacation Parental leave Work from home

      Cons

      Need landlines to work from home Vacation time does not grow quickly Company growth track is not well laid out

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    6. 3.0
      Current Employee, more than 1 year

      Great as entry, not for seasoned people

      26 Feb 2021 - Loan Processor in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health plan is good, 401K, work from home (on basis).

      Cons

      Customer service. You will be screamed at, cussed out, and made to feel like the lowest form of life by people applying for loans. Pay does not reflect amount of work to be done. Must learn a LOT and it's always changing/"updating". Management claims to feel for us but refuses to give raises, will find any reason they can to stop bonus pay (you gotta meet ALL criteria on your scorecard). Stress is not worth the time invested to work. Expected to work all hours needed to get work done, and overtime MUST be approved beforehand, so don't fall behind on your work!

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    7. 3.0
      Former Employee, less than 1 year

      Better Training

      2 Dec 2021 - Senior Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay for work from home positons

      Cons

      Not enough training before taking live calls

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    8. 5.0
      Current Employee

      Great Company

      21 Nov 2021 - PNC in Columbus, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, work life balance, ability work from home

      Cons

      Because it is a large company change can sometimes take a long time

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    9. 5.0
      Current Employee

      Good place to work for if you want flexibility and room to improve yourself.

      28 Jul 2021 - Customer Service Representative in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, standard vacation, employee discounts, many opportunities to grow and diversify skills, work from home remote jobs.

      Cons

      Old school customer services procedures, training is short and could be better for employees before they have to handle complex customer problems, terribly long turn around time for fixing customers issues and in brief , this is not a job for people who cannot handle stress.

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    10. 4.0
      Current Employee

      It's okay

      16 Nov 2021 - Senior Customer Service Representative (CSR Senior ) in College Station, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home Good hours Great management

      Cons

      Call volume Micro managing Not much mobility

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    11. 3.0
      Current Employee

      So so place to work

      21 Oct 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible management - supportive teams - work from home eligible

      Cons

      - low pay - mismanaged resources - lack of career growth - lack of training

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