Pacific Blue Cross Reviews

Updated 29 Jul 2020

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3.5
69%
Recommend to a Friend
95%
Approve of CEO
Pacific Blue Cross President and CEO John Crawford
John Crawford
35 Ratings
Pros
Cons
  • "of the type of data that PBC handles(in 8 reviews)

  • "Politics and clashes in a heavily unionized environment make for a negative work environment that I would hesitate to recommend(in 8 reviews)

More Pros and Cons
  1. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Exempt Management 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time

    Pros

    Highly supportive manager and colleagues Decent salary Benefits are good - the best in terms of bang for my buck that I've seen Union members get great flexibility in terms of working hours(except call centre) Good job security - even temp employees are relatively secure - the company likes to keep people Good prospects for advancement for exempt staff

    Cons

    Union environment can create additional layers of politics Some people have been in there a very long time: which is good and bad - it means there's a lot of job safety but could also limit or slow career progression within the union No option yet to occasionally work from home

  2. "Like a Family"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross part-time for less than a year

    Pros

    I feel like a family. Great environment. Vacation and other benefits are great. Finally a Company that really apply Work/Life Balance.

    Cons

    There are few departments that still don't collaborate with others.


  3. "Everything is tracked"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for more than a year

    Pros

    health benefits package, progressive vacation time

    Cons

    hard to advance, hard to get permanent position in union environment, difficult to advance, management very focused on performance and numbers, very strict regarding vacation time

  4. "Awesome organization & equally amazing people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Information Security in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Blue Cross full-time for more than a year

    Pros

    Agile adoption has helped IT & Business to work closely Amazing cross functional teams & enthusiasm

    Cons

    Things may seem a bit slow but that would be because - of the type of data that PBC handles - regulations that need to be taken into account - all relevant stakeholders need to be cosidered

  5. "Claims examiner"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Examiner in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for more than a year

    Pros

    - union - easy work - decent pay

    Cons

    You start at the lowest of seniority as there are a lot of people ahead of you

    Pacific Blue Cross Response

    June 18, 2020

    Thank you for providing comments about your experience working at PBC. The foundation of PBC 80 years ago included a group of medical professionals and union members that wanted to make a strong health care option in BC. Fast forward 80 years and we now have many unionized roles and non-unionized roles that candidates can apply for. We promote staff from within when able, and continue to have success promoting over 40 staff last year.

  6. "An organization that cares"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for less than a year

    Pros

    PBC possesses a good number of reasons to be a preferred organization to work. Its leadership team is very much committed and caring. The environment is healthy and people are cooperative. Their HR team gave me quite a great support during my recruitment process. I found them very sincere while replying to all of my queries and concerns. Its office building is in a serene location which makes it my favorite place to work.

    Cons

    I am too new to find the cons of an organization and I am liking every day.

    Pacific Blue Cross Response

    June 18, 2020

    Thank you for providing some background about your new role with PBC. For our staff, we have a great referral plan that allows staff to be paid for bringing strong contacts within their network to work for us. Keep this in mind as a great way to earn extra money and to have people work at PBC that you think would be a great fit. We want to continue to build a team that is committed to our members health.

  7. "PBC"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Employee 
    Recommends
    Neutral Outlook

    I have been working at Pacific Blue Cross full-time for more than 5 years

    Pros

    Good benefits, onsite gym & cafeteria

    Cons

    Union vs exempt culture. Difficult to advance. Lower than average pay for some jobs

    Continue reading

    Pacific Blue Cross Response

    June 18, 2020

    It is great to get this feedback! Thank you. PBC continues to look for ways to engage our employees with meaningful additions to the workplace. Our strong benefit plans, onsite facilities, and the current work from home ability are key items for our staff. We also offer the opportunity for staff to join committees that make a difference in the community (health and safety along with diversity committees are two great options to join).

  8. "Glass Ceiling"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 

    I worked at Pacific Blue Cross full-time for more than 3 years

    Pros

    Really great work/life balance

    Cons

    Although benefits are good, pay is well below the market rate and strangely not disclosed at the beginning of the interview process. The lack of transparency during the interview stage is also a bit strange. I found it odd that the recruiter made me call him for the initial call. Growth opportunities really don’t exist. Politics and clashes in a heavily unionized environment make for a negative work environment that I would hesitate to recommend.

    Pacific Blue Cross Response

    June 18, 2020

    Thank you for this feedback. Through doing market analysis, PBC ensures that salaries are within the competitive range of our market area. We will continue to review salary structures on an ongoing basis to ensure that we remain competitive and can provide a top of the line benefits plan as a not-for-profit organization.

  9. "No career development, no future"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Actuarial Associate 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pacific Blue Cross full-time for more than 5 years

    Pros

    Workload is not heavy kind of work-life balance

    Cons

    One thing I really don't like there is the political atmosphere. The management team only care about if you could finish the projects, but never cares about employees' career development. The company's data system fell behind a lot, leading to tons of manual work, which can be handled by everyone. Why do they want an actuary to do such kind of work?

  10. "Going Downhill."

    2.0
    Current Employee - Anonymous Employee in Burnaby, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for more than 10 years

    Pros

    Decent wages and benefits. Cafeteria.

    Cons

    Management unaccountable. Union unsupportive.

    Continue reading
Found 100 reviews