Paymentsense Reviews | Glassdoor.co.in

Paymentsense Reviews

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Found 154 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
94%
Approve of CEO
George Karibian and Jan Farrarons
13 Ratings
Pros
  • "Everyone is very friendly, approachable, helpful and fun, with a work hard play hard mentality(in 16 reviews)

  • "Paymentsense is a great company to work for(in 11 reviews)

Cons
  • "No cons just hard work equal great benefits(in 7 reviews)

  • "Due to some technical issues, customers complain about customer service and some adds additional charges to clients after the sellers promises(in 6 reviews)

More Pros and Cons
  1. Helpful (1)

    "Avoid at all costs!!!!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Paymentsense full-time for more than 2 years

    Pros

    Some wonderful people lower down the company, who are both genuine and hard working. Really good social side often used to mask the negatives. Although, dogs in the office is enough to distract most the time.

    Cons

    Awful company. Awful management. Awful processes. Avoid at all costs. Bully culture, whereby the only opinion in the room that matters is that of the person paid the most. Get with it or get out. Lack of support from management particularly in areas like marketing and sales. Lack of direction, experience, knowledge, and leadership across the board. The “7 samurais” or c-suite really lack the experience to be...

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    Advice to Management

    When the same issues happen again and again, the same problems, people keep coming and going maybe it isn’t who’s been but who’s still there. Get a grip. Lose the egos. Too much inexperience and arrogance in important positions.

    Paymentsense2019-05-21
  2. Helpful (1)

    "Concession Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Concession Supervisor in London, England
    Recommends
    Approves of CEO

    I have been working at Paymentsense full-time for more than 4 years

    Pros

    I have been working with payment sense for more than 3 years and it has great earning potential for hardworking and also great support by the company, it doesn’t give you any thoughts to look for something else..

    Cons

    Lot of competition, but that is one way to keep your motivation going harder.

    Paymentsense2019-03-30
  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Paymentsense is a fast-paced, innovative and forward-thinking business- but better than all those things - the people really do make this an incredible place to work. I'm surrounded by incredibly switched on, intelligent and brilliant people who make each day at Paymentsense great. Culture wise, I've never worked anywhere quite like it - it's definitely not a place you don't work hard - but in return for that, you're...

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    Cons

    We've totally outgrown the office (due to rapid growth - we're in true scale up mode) but luckily we've just been told we're moving to a brand new office early next year in Paddington - complete with rooftop!

    Paymentsense2019-03-29
  4. "So glad I moved to Hull!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TeleAppointer in Hull, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than a year

    Pros

    Having worked for 3 other direct competitors of PaymentSense (1 very large competitor) doing tele appointing and only joining the business on 3rd December 2018 I have to say how truly amazed I am by everyone and everything. From the amazing "beer Fridays" to the wonderful town Hall meetings and numerous other lovely incentives. My colleagues in both Hull offices are outstanding, I can literally approach anyone and be...

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    Cons

    My only regret is not joining the Paymentsense family sooner!

    Advice to Management

    Keep doing what you are doing. :)

    Paymentsense2019-03-15
  5. "BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Paymentsense full-time

    Pros

    money,work hard get more money

    Cons

    flexible hrs manage your own time

    Paymentsense2019-03-26

    Paymentsense Response

    April 1, 2019Chief Talent Officer

    Hello, thanks for your review. I like your points and I'm glad you think that this is somewhere you will be rewarded for hard work. We've tried to build a business that supports you if you're engaged and committed so I'm glad to hear that's your experience. You mention flexible ...

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  6. "Diamond in the rough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than a year

    Pros

    They look after their staff They work hard The play hard They approach each situation with the end user/customer in mind Very supportive - The sky is the limit

    Cons

    The environment is agile, they are still a startup and this isn't for everyone. People have struggled to come to terms with how they operate. This is not negative, but something people need to be aware of.

    Advice to Management

    None

    Paymentsense2019-03-07
  7. Helpful (1)

    "Great place for an ambitious person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Good work culture, flexible working hours, good employee benefits. The company is ambitious, and hence there is opportunity to grow.

    Cons

    I have not much to add here.

    Advice to Management

    Please preserve the nice work culture!!

    Paymentsense2019-02-22
  8. Helpful (2)

    "Very ruthless company who pretend to care about their staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Good money if in sales department

    Cons

    No more fast paced than other payments firms, but management flip from one idea to the next without giving anything time to bed in and everyone runs around like headless chickens to keep up

    Advice to Management

    Keeping staff happy is not just about fancy chairs and free coffee.

    Paymentsense2019-02-26

    Paymentsense Response

    February 26, 2019Chief Talent Officer

    Hi, thanks for taking the time to write your review. I'd love to talk to you in more detail about what we can do to show you we're not just pretending. We've introduced a whole raft of exciting things to share the love with our colleagues, activities like exercise classes, book ...

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  9. Helpful (1)

    "Exciting, fast-moving company"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paymentsense for more than a year

      Pros

      The company is going through a very exciting time of high growth and transformation translating into lots of growth opportunities for those hungry for new challenges. Not a dull day since I joined! Great culture, very friendly people and non-hierarchical environment.

      Cons

      This environment is not for everyone. You have to be comfortable with change and ambiguity

      Advice to Management

      Keep thinking big!

      Paymentsense2019-01-16
    • Helpful (1)

      "fantastic company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I have been working at Paymentsense full-time for more than a year

      Pros

      lots of energy, talented people and great place to work!

      Cons

      not encountered any in my 2 months here so far!

      Paymentsense2018-12-21
    Found 154 reviews