Percepta Reviews

Updated 16 Sep 2020

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2.7
41%
Recommend to a Friend
74%
Approve of CEO
Percepta President Karen Gurganious
Karen Gurganious
24 Ratings
Pros
  • "Ability to work from home during Covid-19(in 9 reviews)

  • "Contractor position is good for someone in the single life, decent pay, bare minimum insurance(in 8 reviews)

Cons
  • "Upper management is literally a joke(in 9 reviews)

  • "Basically, no room for advancement unless you work your way to a position in the company you are servicing(in 7 reviews)

More Pros and Cons
  1. "Good Environment"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Percepta full-time

    Pros

    Good Coworker, cooperative environment & growth opportunities.

    Cons

    Must help in solving grievances faster.

  2. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Houston, TX

    I have been working at Percepta full-time for less than a year

    Pros

    Lots of benefits Good pay Vehicle discount

    Cons

    No cons yet from my view


  3. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Percepta full-time for less than a year

    Pros

    Define, teach, and embrace core values Access to free Percepta College courses for personal development Ability to work from home during Covid-19

    Cons

    Only able to work from home during Covid

    Continue reading

    Percepta Response

    Brand and Communications Manager

    We appreciate you and your evaluation here. We are always looking at ways to improve that employee experience for every one of our employees - thanks for noticing that and calling it out! Cheers!

  4. "Salary"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Asheville, NC

    I have been working at Percepta full-time

    Pros

    Strong teamwork and thoughtful consideration

    Cons

    Time off is difficult to get

    Percepta Response

    Brand and Communications Manager

    We appreciate you, your hard work, and dedication to Percepta and our customers and clients - if you have any suggestions to help you out or improve your employee experience, don't hesitate to reach out to us at percetpa.hr@percepta.com -- Thank you!

  5. "Its okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Percepta full-time for more than a year

    Pros

    don't have to work weekends don't have to be on your feet all day good full time hours paid holidays

    Cons

    the pay is not enough the customers on the phone are mostly always in a bad mood break times are super short

    Percepta Response

    Brand and Communications Manager

    We're always looking for ways to "up our game" in the employee experience space - to ensure you have an exceptional experience - we'd love to hear if you have any suggestions to help this! Send us a note at percepta.hr@percepta.com - thanks for your hard work every day, and for taking care of our customers and clients!

  6. "Good working environment to get a head start."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Engineer 

    I worked at Percepta full-time for more than a year

    Pros

    International career oppurtunities are available for ambitious people

    Cons

    Sometimes there can be hectic schedules in the company

    Percepta Response

    Brand and Communications Manager

    We appreciate your time with us and hope you had a great experience with us and helped to advance your career. Cheers!

  7. Helpful (1)

    "Leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) 

    I worked at Percepta full-time

    Pros

    Schedule flexibility and competitive work environment

    Cons

    Leadership would not support growth and development

    Percepta Response

    Brand and Communications Manager

    It's our goal to offer more than a paycheck to our employees with an exceptional employee experience while you are here. It's unfortunate to hear you may not have received this experience in its entirety. If you have suggestions for us to improve, let us know by dropping a line to percepta.hr@percepta.com thanks!

  8. "Watch your back working here but I wouldn't advise it"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Percepta full-time for more than a year

    Pros

    Can't think of anything worth mentioning

    Cons

    Worked a year and a half without a raise. You're totally expendable. No recognition for hard work.

    Continue reading
  9. "Inadequate training and management. Avoid if possible."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Instructional Designer in Melbourne, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Percepta full-time for less than a year

    Pros

    Plenty of work. Nice employees.

    Cons

    Inadequate expectations, training, and ADA support within the company and none in the products the develop.

    Continue reading

    Percepta Response

    Brand and Communications Manager

    We have recently implemented Leadership training for all our managers and we are working to roll it out across the globe. If you have specific things that need to be addressed, drop us a line at percepta.hr@percepta.com thanks!

  10. Helpful (1)

    "Awful"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Specialist in Basildon, East of England, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Percepta full-time for more than a year

    Pros

    None, the job I have is not the one that was advertised to me

    Cons

    Management don’t listen, the hours are changed all the time, workload is constantly being added to

    Continue reading
Found 245 reviews