PetSmart Employee Reviews about "animals"

Pros

If you love animals, this is the place to work. Always something cute, fluffy, or exotic walking through the door. You may see a baby kangaroo, a snake, a lizard, or even a pig walking around. And you'll come to know the regular customers and their pets by name.

Cons

It can get very loud at times in the store, especially on weekends when it's so busy, you have rescue animals up for adoption, dog training, and just utter chaos at times. Throw in a bunch of kids (and sometimes adults) playing with the squeaky dog toys, and throwing the dog frisbees and balls around and it's the perfect combination for a major headache! And, a lot of times the pet parents don't avail themselves of our oops stations and leave us with "surprises" throughout the store.

Pros

Learning new skills and playing with cute dogs.

Cons

Crazy hours for a part-time position, people are hired for positions they do not qualify for, extremely stressful, hostile work environment, horrible management, bad living conditions for animals, employees encourage lying to pet parents in order to keep them satisfied.

Pros

Rewarding & challenging, constantly learning new things. Benefits, decent pay with commission.

Cons

I worked 4 1/2 years as a groomer & 1 year as the salon manager. As a regular salon associate upper management belittled all employees, you would get in trouble if you turned customers away for good reason (such as being yelled/sworn at, dog was misbehaving, etc). Customers were verbally abusive. As manager I was expected to do things out of my comfort zone & was often talked down on by my boss. The company only cares about the dollars & none about the well being of the animals.

Pros

Once in awhile there are things that warm your heart like when an animal is received pregnant and you get the experience of raising baby animals. There is a lot to learn and it can be a great experience if you are open to learning.

Cons

There are some people who care more about sales and business than the health and safety of the pets so always make sure you advocate for the animals. The biggest con is that there is a huge disconnect between corporate and the store employees.

Pros

easy, Interesting, low responsibility, no one gets in trouble or written up. You can basically do what you want if you get your task done.

Cons

upper management isn't the best depending on the location, rude and entitled customers, associates have no authority when it comes to animals meaning if the animal isn't going to go to a good home you can't deny the sale, associates don't get written up when they do something extremely wrong