Petro-Canada Guest Service Attendant Reviews | Glassdoor.co.in

Petro-Canada Guest Service Attendant Reviews

Updated Nov 21, 2019

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2.1
9%
Recommend to a Friend
40%
Approve of CEO
Petro-Canada CEO Steve Williams
Steve Williams
3 Ratings
  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Attendant in Scarborough, MB
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Petro-Canada part-time for more than a year

    Pros

    Promotions , Bonus, Cashier Experience, Good to start career in sales and customer service

    Cons

    Rude Customer, Possibility of theft , Night shift are risky, Bonuses might not be delivered sometimes

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    Petro-Canada2019-11-21
  2. "Guest Service Attendent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Attendant 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Petro-Canada full-time for less than a year

    Pros

    Great understanding customers that's it...

    Cons

    Doing manager work for minimum wage even though I was told I'd get a raise Not enough hours. Went down to part time hours instead of full time Mangers dont know what they are doing. We constantly run out of products. Haven't had a clean mop head in months. I had to wash it in the sink by the till. Not enough staff

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    Petro-Canada2019-07-24
  3. Helpful (1)

    "The company only cares about profits and not its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Attendant in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Petro-Canada part-time for more than a year

    Pros

    Absolutely none whatsoever. You only learn to grow a thick skin because of the different types of people you face everyday. Some people are extremely friendly and they make our lives easier (We need more people like you! Thank you!). However, there are rude, condescending and straight up deceptive people trying to con you in broad daylight and if you are not wary of them, you might have to face the consequences of their actions from the manager and that's something no one looks forward to.

    Cons

    You get no perks whatsoever and you don't even get a bathroom break if you work in the morning or evening shifts because the customers will keep coming in and they will be mad at you if you lock the door to go to the bathroom for a minute. There is no other way than locking the door as you are the only employee working in the store most of the times because the management refuses to hire a 2nd person to save costs. If you work in the nights, you are expected to clean the entire lot outside without any means of locking the door of the store. Every night, especially in neighborhoods where the crime rate is high, employees are scared of what might happen to them. You either face the dangers of working in the night or face the wrath of the manager in the morning if you don't finish your work because you felt it was unsafe for you to go outside. The management needs to appoint one more employee in every store during the night for safety reasons.

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    Petro-Canada2018-03-14
  4. "Decent job and good pay for a survival job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Attendant in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petro-Canada full-time for more than a year

    Pros

    Professional / Great work environment / Good Management (1679 Richmond Street)

    Cons

    Not applicable for this job

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    Petro-Canada2017-11-21
  5. "Rough and tumble, wacky and wild"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Attendant in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Petro-Canada full-time for more than 3 years

    Pros

    Minimal supervision, hours are usually available, free coffee, small discount for in store items, learn how to deal with customers good and bad, learn how to remain calm when multiple robbers "know" you can open the safe, learn how to deal with work induced post traumatic stress disorder

    Cons

    Minimum wage, ZERO breaks, high risk, often very busy, no benefits, no work-life balance, management doesn't care as long as the money is rolling in and it shows, mystery shops used as a disciplinary measure (against the recommended use as stated by their mystery shop contractor, Market Force), replacement employees often don't care to show up and you have no choice but to stay and work a double shift, minimal opportunity for advancement

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    Petro-Canada2014-08-17
Found 5 reviews