Pinnacle Property Management Services Reviews

Updated 20 Jan 2021

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3.5
63%
Recommend to a Friend
87%
Approve of CEO
Pinnacle Property Management Services President and CEO Rick Graf
Rick Graf
162 Ratings
Pros
  • "Great Benefits Package and Rent Discounts(in 19 reviews)

  • "Positive work environment, supportive, good pay(in 10 reviews)

Cons
  • "Work/Life balance doesn’t seem to exist(in 15 reviews)

  • "Lack of empathy towards their employees during a pandemic along with no support for hourly employees who have lost a lot financially this year(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Pinnacle Review"

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Leasing Consultant in Orlando, FL
    Positive Outlook

    I worked at Pinnacle Property Management Services full-time for more than 3 years

    Pros

    Good benefits and company takes care of employees who work hard.

    Cons

    Company often did not own property. Software updates sometimes worse that the original.

  2. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Pom-o-sa Heights, MO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Pinnacle Property Management Services part-time for less than a year

    Pros

    Good working environment over all

    Cons

    Working is a hassle but good


  3. "Large Company, small feel"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Property Manager in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pinnacle Property Management Services full-time for more than 10 years

    Pros

    great tools, leadership, entrepreneurial, great people, good values.

    Cons

    programs start and end with little notice

  4. "Not a bad company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Manager in Prairie Village, Johnson, KS
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pinnacle Property Management Services full-time for less than a year

    Pros

    Decent pay and benefits. Large company and possible career growth.

    Cons

    Corporate is out of touch with what actually happens onsite. Enough time was not given for required training.

  5. "Average Property Management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Manager 

    I worked at Pinnacle Property Management Services full-time for less than a year

    Pros

    Down to earh atmosphere and some great people.

    Cons

    Bad work life balance No support from HR

  6. "Good Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Property Manager in Raleigh, NC

    I have been working at Pinnacle Property Management Services full-time for less than a year

    Pros

    Great pay rates and growth opportunities

    Cons

    Lots of hours, not much work life balance

  7. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Aurora, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pinnacle Property Management Services full-time for less than a year

    Pros

    Good place to work mostly

    Cons

    Unorganized upper management structur and

  8. "Hardly any training"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leasing Consultant in The Colony, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Pinnacle Property Management Services full-time for less than a year

    Pros

    No cap on commission payout

    Cons

    No formal training, phones constantly ring and can’t get any work done.

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  9. "Too Much Handholding"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Greensboro, NC
    Doesn't Recommend
    No Opinion of CEO

    I worked at Pinnacle Property Management Services full-time for less than a year

    Pros

    Great on site staff, great location

    Cons

    Upper management needs to let on site staff do their jobs. Too much micro management and not enough genuine support.

  10. COVID-19
    Helpful (1)

    "Saddening"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Onsite Worker 

    I worked at Pinnacle Property Management Services full-time

    Pros

    - Decent Pay - Flexibility under the right bosses - Team was strong

    Cons

    - Lack of empathy towards their employees during a pandemic along with no support for hourly employees who have lost a lot financially this year - They say they invest in their employees but I have seen multiple times people be looked over for promotions to just hire someone from the outside - West coast regionals don't help at all just send stuff back down for property to have to figure out - Lots of confusion around corporate merger that was going to happen at the end of year. Didn't want to be apart of that

    Continue reading
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