PointClickCare Reviews | Glassdoor.co.in

PointClickCare Reviews

Updated 24 March 2019
268 reviews

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4.2
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PointClickCare Chief Executive Officer Mike Wessinger
Mike Wessinger
216 Ratings

Employee Reviews

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Pros
  • "One of the most flexible companies for work-life balance" (in 21 reviews)

  • "An awesome family oriented work environment with many advancement opportunities" (in 23 reviews)

Cons
  • "The company is growing fast and so processes have yet to catch up" (in 10 reviews)

  • "No cons that I can think of right now" (in 15 reviews)

More Pros and Cons

  1. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time

    Pros

    Excellent onboarding process. Lots of time given to learn about the companiy policies and your job.

    Cons

    I do not have any cons.


  2. "Lots of Awesome Things Happening Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 3 years)

    Pros

    I’ve been here for a few years and I will say that overall it’s been a great experience. It is a more challenging environment than some of my early years, but honestly I still like being challenged in my role as I want to keep learning.
    Recently there’s been a push to make the Engineering organization focus more on efficiency and creating roles that challenge employees technically. There were a few QAs laid off as the company moves more towards an automated testing environment. You hate to see anyone go, but they were given the opportunity to “up” their testing skills. Many of them did and they are still here and in Test Engineer roles now, but based on some of the Glassdoor reviews from ex QA’s, some of them seem upset that they didn’t upgrade their testing skills.
    Flexible vacation policy, awesome building with amenities that are better than I’ve personally seen anywhere else – pool table, golf simulator, ping pong, beer vending machine, really nice gym, nice bathrooms (yes it matters), etc.
    Compensation & bonuses are fairly competitive. Company is a market leader with a significant edge and lots of opportunity to grow.

    Cons

    Location isn’t fantastic, but it’s do-able for most of the GTA and that’s relative to everyone’s location.

    Advice to Management

    Continue to focus on identifying what's helping vs hurting the organization. Unfortunately most major decisions are bound to upset a party involved so if you use the vision of helping people as a baseline, it would be beneficial.

  3. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    amazing facilities : great work environment
    GREAT work life balance : Flexible work hours

    Cons

    Nothing that I can write.

    Advice to Management

    Managers should provide stronger job security to employees


  4. "One of the best companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 3 years)

    Pros

    The freedom! Unlimited WFH days and vacation days! Make your own hours! Gym, message, golf simulators, pool tables, etc..

    They know how to treat their employees well.

    Cons

    Not everyone shares my views.


  5. Helpful (2)

    "Amazing and rewarding sales experience thus far!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Toronto, ON (Canada)
    Current Employee - Business Development Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 3 years)

    Pros

    Great CEO, great culture, great mission, great vision, tremendous care for staff, too many perks to list. PCC truly embraces a confident and winning culture. It's been the best experience I've had in my short sales career.

    Cons

    Lots of change over the past 5 months. Many of the changes have been decent with a few that have been adversely received. We are experiencing some minor alignment issues across the company. New sales pod structure, new sales commission plan, lots of red tape for approvals, lack of trust across some departments is apparent. Some employees take advantage of flex time hours, head office location is not desirable. SVP of Sales recently resigned. He always made time for everybody and treated everybody with respect. He was a great leader, liked by all and he will undeniably be missed!

    Advice to Management

    Look no further than the people you have underneath you. We have many great employees worthy of consideration for open management roles. Why not give an opportunity to someone who has earned their right to demonstrate their leadership capabilities? Bringing someone in from the outside is likely to be frustrating as it was before and failed. This could once again impact employee morale and could signal, rightly or wrongly, that the organization is not invested in growing and developing employees.


  6. "Sr QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PointClickCare full-time

    Pros

    Great Company to work for

    Cons

    Growth in the company is very slow


  7. Helpful (1)

    "3 years!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PointClickCare full-time (More than 3 years)

    Pros

    Passionate leadership which impacts the entire company and encourages me every day to strive for the best. Entering in to my fourth year at PointClickCare and I am excited about we do, what I do, and driven to ultimately support our customers.

    Cons

    Typical growing pains in processes of small company to large which is recognized and changes are made to improve.

    Advice to Management

    Keep driving your passion and empowering your teams!

    PointClickCare Response

    1 Mar 2019 – Talent Programs Specialist

    Thank you so much for taking the time to leave a review. You're absolutely correct, we are so fortunate to have such an amazing leadership team here.

  8. Helpful (3)

    "QA positions"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PointClickCare full-time

    Pros

    it is an innovation company

    Cons

    there is a bad management


  9. "Bullying management! NOT recommended!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PointClickCare full-time (More than a year)

    Pros

    Location , gym, benefits, 2 weeks vacation NOT unlimited or flixable like other reviews suggest

    Cons

    Poor management
    Average pay
    No growth opportunity
    Employees are tools to be used not assets to invest in or retain

    Advice to Management

    I spoke with 3 people you fired last month, they all proved you fired them with just 2weeks pay. Doing that to save severance pay for years of service is just discusting!


  10. Helpful (2)

    "broken management and no growth opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PointClickCare full-time

    Pros

    loose environment, nice cafe, nice gym

    Cons

    poor management, full of garbage managers and supervisors, waste of time and a boring politics show that runs 365 days, average pay, 2-3% annual increase if the company does well

    Advice to Management

    trying to brain wash the employees that the company is great won't get you far! remember, actions speaks louder than words