Prosource Wholesale Reviews

Showroom management set up to create us (sales) vs. them (operations) mentality, that is unnecessary and detrimental. Incredible amounts of work for next to nothing pay. To speak to both of these points, see the disparities between Operations Managers and Sales Managers pay. Both positions are supposed to be equal and operations managers support sales every bit as much as sales managers do. Sales are a nightmare and quite often cutthroat and backstabbing in nature. Just an awful, dramatic, hostile work environment on every level. Head for zee hills and don't ever work here. I did my job, did it well, and left on peaceful terms but I will forever look at this business as the way in which NOT to motivate, the example as to what happens when ethics are tossed out the window, and how a complete lack of corporate responsibility will snuff out a business in the 21st century.

Management has just begun to sell cabinets and does not understand how to manage the cabinet department. You are left on your own to make it without any support. Cut throat sales environment with the Account Manager's stealing sales and withholding information about a client in the showroom there to see the Kitchen Designer and hand you the information after the client has left the building. Account Managers are the first point of contact for clients looking to buy cabinets and the problem is that the A/M's are really not trained in understanding clients needs or budgets and recommend the wrong products for their budget. You'll be lucky if you ever get a budget from an A/M. Very long hours, be prepared to design twice because the initial information was not provided properly to the Kitchen and Bath Designer. No admin support. Your work day will flood into your evenings and weekends to keep on top of it. Full schedule of in-home measures for members (contractors and designers) and be prepared to give away the design prior to a sale.