Protection 1 Employee Reviews about "alarm"

Updated 8 Mar 2018

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2.9
47%
Recommend to a Friend
73%
Approve of CEO
Protection 1 CEO Tim Whall
Tim Whall
98 Ratings
Pros
  • "My direct manager, time off, employee alarm benefits(in 7 reviews)

  • "Good people that do their best to serve the customer and meet company standards(in 6 reviews)

Cons
  • "Upper management loses touch of mid management at times(in 9 reviews)

  • "P1 name was then changed and the family atmosphere was drastically changed(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "alarm"

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  1. "Great CEO"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resolution Specialist in Irving, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Protection 1 full-time for more than a year

    Pros

    My direct manager, time off, employee alarm benefits. TIM WHALL IS AWESOME

    Cons

    Micromanagement, not enough training.

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  2. "Great Company to work for if you love challenge"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Integrity Representative in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Protection 1 full-time for more than 8 years

    Pros

    The hours and pay were good from Alarm Security Group. Alarm Security Group was close. ..we worked like family and enjoyed working and spending days with each other. Protection One was not close in my opinion. Everyone competing to keep a job.

    Cons

    A Company merger brings about obstacles. Micro Management came into affect. Relocation brought about stressful commute. Unnecessary changes just because it was a takeover.

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  3. "Fire alarm inspector/ installer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Fire Alarm Technician in San Jose, CA
    Recommends
    Positive Outlook

    I worked at Protection 1 full-time for more than 10 years

    Pros

    11 years of experience on the fire / burglar alarm industries. a little supervision needed. independent with tools.

    Cons

    works on my break time and sometimes skips it.

    Continue reading
  4. Helpful (5)

    "Commercial Rep I"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irving, TX
    Recommends
    Positive Outlook

    I worked at Protection 1 full-time for less than a year

    Pros

    Typical day was responding to alarm activities, dispatching, assuring customer's safety were in tact. Environment was very calm during mornings. Management was helpful, didn't feel intimidated by anyone. The team leaders and command center were always there to guide you when you had questions. Their benefits are great and the break room was pretty cool to relax in. There was always room and opportunities for advancement and a lot of overtime posted to get in those extra hours.

    Cons

    Breaks of 15 mins flew by fairly quick, and 30 minute lunches felt short at times. The 4 week training taught you the basics but didn't cover everything once you are out on the floor its learn as you go.

  5. "1 View Pro and Con"

    2.0
    Current Employee - Anonymous Employee 

    I have been working at Protection 1 full-time

    Pros

    Great concept regarding the alarm verification technology. We are ahead of the curve in technology were, other companies claim to be.

    Cons

    Its a bad combination of high monthly, outrageous quota, and credit declines. Not geared towards short sales cycle. 100% commission (commercial) in the Charlotte with this type of comp plan is not recommended.

  6. "Family-feel company nationwide!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Lead Technician in Orem, UT
    Recommends
    Positive Outlook

    I have been working at Protection 1 for more than a year

    Pros

    I have enjoyed my time at Protection 1 thus far. The managment and training have been great. I was promised room for advancement at the beginning and I have been able to do so. Working in the security industry can be difficult. You have to travel and go where the money is. Thankfully they offer travel and mileage pay! They hold an A+ rating with the Better Business Bureau, so sales reps and technicians are often hired and let go for compliance issues. Other reviews saying they lack proper training structure are incorrect. Not only do they supply online, hands-on and in-field training, but majority of the country requires individuals in the alarm industry to complete a nationally recognized course to gain certification. I have worked at two other home security companies and feel like I was wasting my time prior to being with Protection 1. This has been a great company to work for, offering benefits (health, dental, 401k, vision) and a family feel to the nation's largest full service security provider.

    Cons

    Traveling for possibly months at a time. This can be physically and mentally taxing on some individuals.

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  7. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Wichita, KS
    Recommends
    Positive Outlook

    I have been working at Protection 1 full-time for more than 10 years

    Pros

    Vast variety of platforms for software developments. Great culture and attitude. Everyone here is very friendly and cooperative. The company is # 2 in Alarm Security Company. Working hard to get rank # 1. The management has great attitude.

    Cons

    Due to limited resources you may land up with multitasking which is not bad at all for a person who is willing to work hard.

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