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Provident Bank

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Provident Bank Reviews

Updated 11 Nov 2022

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Found 185 of over 197 reviews
3.4
81% Recommend to a Friend
86% Approve of CEO

Found 185 of over 197 reviews

3.4
81%
Recommend to a Friend
86%
Approve of CEO
Provident Bank Chairman, President & CEO Christopher Martin (no image)
Christopher Martin
79 Ratings
Pros
  • "Good work-life balance during the pandemic, especially in the back office area(in 6 reviews)

  • "Great benefits; decent pay; great place to work(in 5 reviews)

  • Cons
  • "No room for growth, micro-managed(in 5 reviews)

  • "I love Provident bank and my teammates(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good place to work

      1 Nov 2022 - Customer Service Representative in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of opportunities to grow within company

      Cons

      Busy contact center, too micro managing

      Be the first to find this review helpful
    2. 3.0
      Current Employee, more than 1 year

      Great

      11 Nov 2022 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment for people

      Cons

      Pay could be a lot better

      Be the first to find this review helpful
    3. Join the Provident Bank team
      See Our Latest Jobs
    4. 3.0
      Former Employee

      Staff

      5 Oct 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The branch are Friendly staff and helpful

      Cons

      Unfriendly and understanding upper manager

      Be the first to find this review helpful
    5. 3.0
      Former Employee

      Good

      26 Sep 2022 - Customer Service Agent in Santa Clara, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work for

      Cons

      Bad pay and managers not recommended

      Be the first to find this review helpful
    6. 1.0
      Current Employee

      Dont apply

      12 Oct 2022 - Universal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and incentives quarterly

      Cons

      Sucks they pick favorites dont apply

      Be the first to find this review helpful
    7. 5.0
      Former Employee

      Feedback

      30 Aug 2022 - Associate Universal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helpful work environment without many issues.

      Cons

      A bit more understanding of software would be helpful for first time users.

      Be the first to find this review helpful
    8. 5.0
      Former Employee, more than 1 year

      Customer Service and Product/Service Sales.

      30 Aug 2022 - Senior Universal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The ideal learning environment for people interested in a career in banking. The company seeks to offer exceptional customer service, and clients were generally satisfied with the experience.

      Cons

      The company has a great prospect for growth. Your compensation may not be as rewarding as leading competitors.

      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 3 years

      don't pay enough for what they require of you

      18 Aug 2022 - Fraud Investigator in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good friendly people work there

      Cons

      upper management and older managers are stubborn and still think it's the 80's. they're adamantly against remote work.

      Continue reading
      1 person found this review helpful
    10. 1.0
      Former Employee, more than 1 year

      Terrible toxic work culture

      2 Sep 2022 - Senior Universal Banker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some freebies from corporate from time to time and decent benefits

      Cons

      Everything-toxic, gossipy branches where management just doesn’t give two you know what’s about you.

      Continue reading
      Be the first to find this review helpful
    11. 1.0
      Current Employee

      Worst place to work at

      25 Aug 2022 - Universal Banker in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      No internal growth opportunities for employees

      Cons

      Worst place to work at

      Be the first to find this review helpful
    Viewing 1 - 10 of 185 Reviews
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    Provident Bank Reviews FAQs

    Provident Bank has an overall rating of 3.4 out of 5, based on over 197 reviews left anonymously by employees. 81% of employees would recommend working at Provident Bank to a friend and 57% have a positive outlook for the business. This rating has improved by 3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Provident Bank employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Provident Bank. This rating has improved by 3% over the last 12 months.

    81% of Provident Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Provident Bank 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

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    Glassdoor has 197 Provident Bank reviews submitted anonymously by Provident Bank employees. Read employee reviews and ratings on Glassdoor to decide if Provident Bank is right for you.