REI Reviews | Glassdoor.co.in

REI Reviews

Updated 14 February 2019
1,457 reviews

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4.0
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REI President and CEO Jerry Stritzke
Jerry Stritzke
617 Ratings

Employee Reviews

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Pros
Cons
  • "The work-life balance isn't balanced across the teams, and the PTO is not progressive" (in 40 reviews)

  • "limited hours when business is tight, hard to get into a full-time position, generally need to move in order to advance" (in 99 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lynnwood, WA (US)
    Former Employee - Customer Service Representative in Lynnwood, WA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at REI part-time (More than a year)

    Pros

    I loved working here. The people are friendly and accepting. It’s a great place to build a community, get awesome benefits and learn a ton about your area.

    Cons

    It’s retail so you get the downs of that but while I was there I know they were making huge strides to break the mold. Black Friday off etc.

    Advice to Management

    I had one of the best management team around they really knew there stuff and helped you succeed in any way possible.


  2. "Footwear Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Former Employee - Anonymous Employee in San Diego, CA (US)
    Positive Outlook
    No opinion of CEO

    I worked at REI full-time (More than 5 years)

    Pros

    Fun Friendly Benefits Perks Flexible

    Cons

    Not a very fair workplace

    Advice to Management

    The manager Todd really is not all that great, too busy worrying about amazon and passing down work to the RSMs and leads. Its not a very fair workplace seeing there isn't any seniority and no matter how knowledgeable your are, experience you have, or hard you've been working, they seem to give lead and higher positions to new employees who know nothing and they can mold to their liking. Smart I guess but unfair. If you wanna make moves and climb the corporate latter here, start by sucking up right away and even if you don't know about the products, apply, odds are you'll get it and just get trained. For all you seasoned employees, o well.

  3. Helpful (1)

    "Friendly work environment"

    StarStarStarStarStar
    Former Employee - Retail Operations Specialist
    Former Employee - Retail Operations Specialist
    Recommends

    I worked at REI part-time

    Pros

    -Employee discount
    -Friendly coworkers
    -Informative

    Cons

    -No growth opportunities
    -Unpredictable scheduling


  4. "Great Company Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Paramus, NJ (US)
    Former Employee - Sales Specialist in Paramus, NJ (US)
    Recommends

    I worked at REI (Less than a year)

    Pros

    Salary, Benefits, Coop Program, Member/Employee Benefits

    Cons

    Not many, just make sure you live the lifestyle


  5. "Your Experience Will Depend on Your Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSM
    Former Employee - RSM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at REI full-time (More than a year)

    Pros

    Encouraged continued development, visible options to move up, great associates

    Cons

    There is no operational consistency location to location. Meaning you are left in a fog to figure it out. The only real way to understand what is going on and to be accepted by your peers is to be promoted from within.
    The Women in Leadership group is a band-aid for the largely male-dominated, sexist environment of outdoor retailing. Which is an anomaly in the female-dominated industry of retail.


  6. "One of the best jobs I've ever had!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist
    Recommends
    Approves of CEO

    I worked at REI part-time (More than a year)

    Pros

    Best company to work for! Awesome work perks, including Yay Days and ProDeals. Dynamic work environment where every day can be different. Supportive group of coworkers who are always willing to advance your product knowledge in different departments throughout the store (still have lifelong friends from my store). Always progressing with the changing culture politically and socially (ex. increasing company minimum wages based on cost of living).

    Cons

    Little opportunities for growth, only really from "sales specialist -> sales lead -> manager." So if those in those positions stay, there's not much room for growth. Also difficult to have a set schedule and set hours to accommodate personal schedule and plan future activities.


  7. "Great place"

    StarStarStarStarStar
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    Approves of CEO

    I have been working at REI part-time

    Pros

    An Amazing company and great part time job for anyone that’s passionate about the outdoors

    Cons

    The only con would I would say is the pay

  8. "The best Retail job, still retail though"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than a year)

    Pros

    -great people
    -customers are friendly since it’s a pleasure store, unlike customers at Walmart or target.
    -company mission and philosophy are great

    Cons

    -The same stress as any other job where you deal with the public, however the whole staff is really supportive and takes care of each other

    Advice to Management

    Management was the best part of this job, at least at my store. The where kind, candid, and always advocated for you. There was no passive aggressiveness, always respectful.


  9. "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Specialist
    Current Employee - Retail Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI (Less than a year)

    Pros

    Everyone I work with at the Seattle store is amazing, and all the customers who come in are great. In my 3 months as a cashier I have not had a negative customer like I had regularly at other companies I used to work for.

    Trading shifts is really easy and if you need to call out sick the managers are very understanding.

    Cons

    I would say the only downside is even with our discounts and access to Pro Deals, everything is still expensive relative to our hourly pay


  10. "Great place to work. You're like a person not a number."

    StarStarStarStarStar
    Former Employee - Inventory Fulfillment in Sumner, WA (US)
    Former Employee - Inventory Fulfillment in Sumner, WA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time (Less than a year)

    Pros

    ~ very positive wok environment
    ~ employee discounts
    ~ full service cafe on premises

    Cons

    The amount of work available each shift is unpredictable ...
    ~ one day there's enough work available for a full shift
    ~ another day there may not be enough work for a full crew & they ask for volunteers to go home early
    ~ some days there's too much work for one shift & they ask for volunteers to work overtime

    Advice to Management

    Invest in operations research