REI Reviews

Updated 17 Sep 2020

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4.0
80%
Recommend to a Friend
90%
Approve of CEO
REI President and CEO Eric Artz
Eric Artz
81 Ratings
Pros
  • "A lot of good perks of the job and great work/life balance(in 169 reviews)

  • "They even have a 401k option for part time workers(in 104 reviews)

Cons
  • "Not enough hours as a part time worker(in 106 reviews)

  • "Poor leadership, low pay, pressure to sell memberships(in 92 reviews)

More Pros and Cons
  1. "Great work culture"

    5.0
    Current Employee - Marketing Operations in Ahmedabad

    I have been working at REI full-time

    Pros

    Great work culture and environment

    Cons

    Company comes under plastic industry

  2. "Sales Associate REI Seattle Flagship"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sale Associate in Seattle, WA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at REI part-time for more than 3 years

    Pros

    Excellent co-workers, extremely flexible hours, amazing pro-deals

    Cons

    Some (upper) management more focused on numbers than employee satisfaction. Disconnect with messaging from HQ. Hard to be full-time during off-season


  3. "Not bad for a part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Line/Cashier in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time for less than a year

    Pros

    Pay is good ($15 an hour) People here are great - very related

    Cons

    Retail is retail - won't be here forever imo, but not bad during a pandemic

  4. "Footwear Sales Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Footwear Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at REI part-time for more than a year

    Pros

    Great discounts, great training, good staff

    Cons

    Not the most flexible with schedules

    Continue reading
  5. "Great Company, Great Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time

    Pros

    Great communication with leadership, development incentives

    Cons

    Great competition for growth and promotion

  6. COVID-19

    "Retail Sales at REI"

    4.0
    Current Employee - Retail Sales Associate in San Diego, CA

    I have been working at REI part-time

    Pros

    for being a corporation, REI cares a lot more about their employees than most companies. they have room to improve, but I was impressed with how they handled the COVID pandemic, closures, and reopening.

    Cons

    as a corporation, there's a lot expected from retail employees that should not be...especially during a pandemic when everyone from the corporate offices are working safely from home.

  7. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Lead in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI full-time for more than 5 years

    Pros

    Fun work environment and good team mates.

    Cons

    Hard to grow into senior positions.

  8. "Santa Rosa Management Rock!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Lead in Santa Rosa, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI full-time for more than a year

    Pros

    Community, leadership, trust, celebration, growth

    Cons

    Limited hours, high overturn seasonally

  9. "Fun job, too much politics higher up"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Durham, NC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at REI part-time for more than 3 years

    Pros

    Fun people, brand discounts, paid days off

    Cons

    The pay is terrible for the amount of expertise the employees have. Irregular scheduling (4 hours one week and 20 another). I loved working at REI prior to their breakup with the Camelbak over their relationship with a weapons manufacturer. Just don’t love when my job tries to make a political statement for me. If people don’t support that brand, let them put their money where their mouth is. When I left, they were getting a little “cult” like.

  10. "Work to the bone for hours"

    3.0
    Former Employee - Sales Associate in Bellevue, WA

    I worked at REI full-time

    Pros

    Decent communication and willing to listen from managers.

    Cons

    Poor information on policy updates. Unfair pay scale by managers by department.

Found 1758 reviews
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