3y
Dear reviewer,
We are really sorry to hear that you're not pleased with things at Quantico.
To clarify - we agree that there are changes to policy that are being introduced at Quantico and here are the reasons why:
a) We are a startup that is growing exponentially - and we have found that the needs of the business and the team evolve as we continue growing. We are tyring our best to adapt to these changes by making sure our policies also cater to this crucial stage of our growth.
b) We don't believe we have all the answers in the first try - it would be wrong to say that we do in the current dynamic climate. The best way we've found to make things work is to constantly and actively seek feedback, and act on it as soon as is feasible. If something is not working or could use an improvement according to our team, then we want to work on it. And because we like to work fast, the rate of change might seem higher as well.
Regarding your comment about scope for development, we are transparent about what career progression looks like at Quantico. Our skills ladder is publicly available, the appraisal process works through a 360 degree feedback system, and all aspects of the moderation process have been transparently shared with the team. Moreover, our appraisal cycle runs every quarter to ensure that team members don't have to wait a year to see growth at Quantico.
Having said all that, it is still completely understandable if you have doubts or complaints about the process. And if that is the case, we want to hear them and would recommend reaching out to the PeopleOps squad with your queries, suggestions and opinions on how we can do better.
Hope this helps.
All the best,
Quantico