Radisson Hotel Group Employee Reviews about "guest"

Updated 3 Dec 2020

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3.8
71%
Recommend to a Friend
81%
Approve of CEO
Radisson Hotel Group President and CEO, Radisson Hospitality AB Federico González Tejera (no image)
Federico González Tejera
91 Ratings
Pros
Cons
  • "Long hours but expected for industry(in 46 reviews)

  • "Guest have high expectations from the hotels on the name of Radisson(in 42 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "guest"

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  1. "Duty Manager (Front Office)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Supervisor in Lucknow
    Recommends
    Positive Outlook

    I worked at Radisson Hotel Group full-time for less than a year

    Pros

    • Promoted teamwork and communication through the effective management of day-to-day and ongoing staffing levels and allocation of duties in order to provide exceptional guest experience • Led, recruited, developed, trained and mentored front office teams in delivering customer service excellence • Maintained constant communication with all departments to understand areas of concern, identify opportunities for improvement and implementation based on guest feedback

    Cons

    Every thing is good Management is very good

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  2. "Good Service"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Liverpool, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Radisson Hotel Group full-time

    Pros

    focused on guest satisfaction and staff motivation staff focused on incentives one of the leading companies in branding

    Cons

    less salary policy low in incentive

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  3. "Good, but not amazing"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - House Assistant in Dublin, Dublin

    I worked at Radisson Hotel Group part-time for more than a year

    Pros

    free food, nice environment, tips from guest

    Cons

    Low management, uniforms not good conditions

  4. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "good for short term"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Radisson Hotel Group full-time for more than 3 years

    Pros

    staff was friendly, guest interaction was fun

    Cons

    privately owned, no incentives or benefits, no room for growth

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  5. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "It was a learning experience where i gain much more understanding about customer service."

    3.0
    Former Contractor - Front Desk Agent 

    I worked at Radisson Hotel Group for less than a year

    Pros

    Having the opportunity to provide a service to guest and being able to provide their needs and wants.

    Cons

    Actually i didnt encounter any challenges

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  6. "Best hotel group"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Pastry Chef in Belfast, Northern Ireland
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Radisson Hotel Group

    Pros

    A lot of facilities for employee and guest

    Cons

    nothing specific to mention about

  7. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "Audit"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Night Auditor in Lagos
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Radisson Hotel Group full-time for more than 3 years

    Pros

    It is a best place to grow once talent,friendly environment, attending to guest needs with a yes i can spirit

    Cons

    i have really got no downsides, i believe there is always one work or the order to do at Radissonblu, my boss hate being idle

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  8. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "Revenue Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Manager in Khobar
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Radisson Hotel Group full-time for more than 5 years

    Pros

    4 D Strategy Drive the Business Develop our Talent Delight our Guest Deliver Results

    Cons

    KSA sponsorship worth as we cannot transfer from Hotel to other easliy to develop our Performance and carrier

  9. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "Team Member"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Smithfield, NC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Radisson Hotel Group full-time for more than a year

    Pros

    Meeting a lot of returning guest and building friendships. Earn points when signing up new Club Carlson Members, so you can put the points towards your future stay.

    Cons

    Management Unprofessional. Favoritism with certain staff. Bending rules when it convent to themselves. Users Don't know how to talk to employees. No Benefits

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  10. Radisson Hotel Group - Hotels | Division of Radisson Hotel Group

    "Night auditor & sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Night Auditor/Front Desk Agent in Corpus Christi, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Radisson Hotel Group full-time for more than a year

    Pros

    Radisson is like family working together n the guest we book n meet from all over the world were a team pulling it together in my view of the beach nice..

    Cons

    I really had no issues of down falls tho we all felt this was a haunted hotel n all friendly unknown but It really in my book was the pay scale for what we sid n going above n beyond to please n make all guest at home away from home.

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