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Rakuten Reviews

Updated 19 March 2019
638 reviews

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2.8
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Rakuten Chairman and CEO Hiroshi Mikitani
Hiroshi Mikitani
279 Ratings

Employee Reviews

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Pros
Cons
  • "No work life balance (most of people have covered that)" (in 20 reviews)

  • "You'd better not to expect to raise your salary if you have got a low salary in the first place" (in 22 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Good Place to Learn/Implement and best work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Bengaluru
    Current Employee - Technical Lead in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten full-time (Less than a year)

    Pros

    Learning Graph is always high
    Good Use of FullStack/Latest Tools and Technologies
    Employee Friendly and Good work Life Balance
    No MicroManagement from Higher level
    Located near to Trinity Metro station.
    Good Pay and Free Meals/Breakfast
    Good Ambience

    Cons

    Needs to invest more in Marketing the Rakuten Brand in India -Bangalore


  2. Helpful (2)

    "Electrical engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electrical Engineer in Bengaluru
    Current Employee - Electrical Engineer in Bengaluru
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten full-time (More than a year)

    Pros

    To extract the inner talent under the guidance of extremely talented gentleman with the help of the multi national company

    Cons

    To be genuine will be completing the degree this year so really excited to work under this talent

    Advice to Management

    -

  3. Helpful (1)

    "Okay Comapany"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Rakuten full-time

    Pros

    Good work culture with supporting managers

    Cons

    No cons that I can say


  4. "Service Company MindSet , NO development , Micro Management in core Principles of the Company !!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bengaluru
    Former Employee - Software Engineer in Bengaluru
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rakuten full-time (Less than a year)

    Pros

    Laptop,
    Free Food which is not good .

    Cons

    where to start ,
    1 India Rakuten center is established for 24/7 monitoring only and only ,whether you have come from Full stack background or Backend you will be handed over a Support Phone and will be asked to do Application Support . All the good development work is routed to japan teams and monitering and support work is being dumped to india
    2 .There is no tech stack here just maintenance and Filling up confluence pages and Lot of confluence pages
    3 .Strict Timing Culture Like it has been followed in service Companies .
    4..Asakai meetings on early monday mornings are just pure headache .
    5.Infrastructure is not good , no cabins and some meeting rooms does-not have tables and chairs which can result in regular back pain.
    6.You can find micro management in core values in rakuten (they will represent this like our unique culture .) i.e Japanese slave culture .
    7.They will trap you by giving you good money (off-course ) on your current offer letter .

    Last but not the Least if you dont consider my review or thinking i am over exaggerating you will defiantly regret after joining there.

    Advice to Management

    Why you are ruining people careers if dont have any work apart from Application support ?


  5. Helpful (1)

    "Average Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Engineer in Bengaluru
    Former Employee - QA Engineer in Bengaluru
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Rakuten full-time (More than a year)

    Pros

    Rakuten is a good place to work, just not for me. My co-workers were very friendly after I was there for a couple weeks. The hardest part of the job was moving as fast as management wanted. Sometimes it was not as easy as management thought.

    Cons

    HR policy and not decent HR


  6. Helpful (1)

    "Good Company To Stay For Long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rakuten full-time

    Pros

    - Friendly Environment
    - Helpful Team
    - Nice work Culture
    - Work Life Balance

    Cons

    - Little old in terms of Technologies used


  7. Helpful (1)

    "Get and retain good people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Rakuten full-time

    Pros

    great food
    work life balance
    plenty of free time

    Cons

    less pay
    use old technologies and no attention to learning

  8. Helpful (13)

    "Worst company I ever worked, Not good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Development Engineer in Bengaluru
    Current Employee - Senior Software Development Engineer in Bengaluru
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rakuten full-time (More than a year)

    Pros

    - Free lunch for employees
    - Good laptop
    - WorkLife balance is good

    Cons

    - A highly disorganized, chaotic and fragile place to work. There is no proper process of anything in this company.
    - People here keep putting blames on each other, and throwing work away from their shoulder.
    - List of rules and no one follow(In India)
    - No one cares for growth, but every time they tell its for your growth.
    - Toooo much demotivating meetings.
    - Managers think they are very much claver and escape from troubles.
    - No wide line for carrier growth.
    - Legacy code and issue fixes. All project and products are developed in Japan. India only maintaince project.
    - No once cares growth all are stick to existing rules and follows them blindly.
    - Every one try to inpress Japan team.
    - All ways Manager try to demotivate.

    Advice to Management

    - Managers please listen to employee issues and suggetion and work on them.
    - Bring good project to team
    - Motivate team for they carrier growth.


  9. Helpful (24)

    "Worst company I ever worked with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Bengaluru
    Current Employee - Software Development Engineer in Bengaluru
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rakuten full-time (More than a year)

    Pros

    Free lunch for employees
    Good laptop

    Cons

    - A highly disorganized, chaotic and fragile place to work. There is no proper process of anything in this company.

    - People here keep putting blames on each other, and throwing work away from their shoulder.

    - No proper onboarding for new joinees. No training, No session is taken by anyone to explain what work you are going to do, or to explain what actually is the product and the business requirements.
    From your second day onwards, You are supposed to take code, implement feature and fix bugs, without actually knowing what you are working on.

    - HRs will dictate a set of rules for new joinees, and nobody themselves follow any rule.

    Advice to Management

    - Create a process following environment. Create a proper onboarding process for new joinees.

    - Get rid of some really rude people in HR department. Don't just hire any HR, specially not from typical service based companies, they are mentally torturing your employee on a day to day basis.

    - Create an organization, not a disorganization .


  10. "Nice Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software QA Engineer in Bengaluru
    Current Employee - Software QA Engineer in Bengaluru
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rakuten full-time (Less than a year)

    Pros

    Awesome Infrastructure
    Good Learning
    Good Pay
    Free Meals
    Free transportation
    Lot of free trainings

    Cons

    I could not find any