Ritz-Carlton Reviews

Updated 28 Jun 2020

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4.1
76%
Recommend to a Friend
85%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
597 Ratings
  1. "Happy to Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales and Marketing Coordinator in Chicago, IL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    This is a wonderful hotel. I LOVED everyone I worked with and the ladies and gentlemen became some of my very close friends. Work life balance was amazing. Free lunch in the cafeteria, pay is decently competitive. I’m grateful for learning standards of a luxury hotel. Most days, I felt appreciated and supported. This position was extremely hands on and I was able to work on a lot of exciting and thoughtful projects.

    Cons

    Many individuals in management have been here a long time and are not open to new ideas. I remember feeling frustrated at the end of my time here because I took on more work and was not rewarded with a promotion or raise. I definitely saw a little bit of bullying and gossiping in the sales office that was not necessary.

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  2. "It could be better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server Assistant in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ritz-Carlton full-time for more than a year

    Pros

    it’s better than most of restaurant that you will work for I guess, organized, on time pay, good benefits, instable income ( up and down), enjoyed my experience.

    Cons

    Management were promoting people based on how close they are to that person, best shifts ( tips position ) used to go to the people who kissed the management as### any ways it could be a lot better ....

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  3. "Okay"

    3.0
    Current Employee - Assistant Director of Finance in Denver, CO

    I have been working at Ritz-Carlton full-time

    Pros

    Lots of great experience here

    Cons

    Lacking work life balance here

  4. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cook II 
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton part-time for more than 3 years

    Pros

    They took care of me when I decided to go back to school full-time. Where I worked had the people in positions of power that empowered us, and for that I am very thankful.

    Cons

    Banquet cooks work hard and long hours, but you do get overtime for it. Sometimes it's a lot of work for not a lot of people, but that's the nature of the beast.

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  5. "Great Company - Tough Times...."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Group Sales Manager in Half Moon Bay, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 10 years

    Pros

    The Travel Benefits and great leadership

    Cons

    Requirement to move from one property to another in order to grow

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  6. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant 

    I worked at Ritz-Carlton part-time

    Pros

    Really good team around me.

    Cons

    Working during holidays is no fun.

  7. "It was a good experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hostess in Dana Point, CA
    Recommends
    Positive Outlook

    I worked at Ritz-Carlton full-time for less than a year

    Pros

    - learned how a restaurant runs - interacted with all sorts of people - learned how to handle stress

    Cons

    - High expectations - Dealing with entitled guests

  8. "Depends on your immediate supervisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant 

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Friendly people, great working environment and free meal

    Cons

    Bad senior manager; not all but a few.

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  9. "The ritz Carlton is the place wer ladies and gentlemen are the most important resources in the company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mixologist 
    Recommends
    Positive Outlook

    I have been working at Ritz-Carlton full-time for more than 5 years

    Pros

    Enjoying ,you will learn a lot and it will build your personality

    Cons

    Sometimes lack of man power

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  10. "Excellent Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 

    I have been working at Ritz-Carlton full-time for more than 8 years

    Pros

    Great Work Culture and Benefits

    Cons

    To many Hours Worked ,

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