River Island Clothing Reviews

Updated Jul 28, 2021

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Found 1,540 of over 1,648 reviews

3.8
74%
Recommend to a Friend
90%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
143 Ratings
Pros
  • "Good benefits - staff discount, uniform allowance; friendly team(in 150 reviews)

  • "250 plus uniform allowance every 6-8 weeks(in 138 reviews)

  • Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 1 year

      Amazing brands with amazing content

      Oct 12, 2020 - Account Supervisor in New Delhi
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning, Content, approach to advertising

      Cons

      Team strength & Work Hours

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    2. 4.0
      Former Employee

      Lack of Discretion and Leaderhip Skills.

      Jul 9, 2021 - Sales Advisor in Reading, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Except of the Managers, the rest of the staff is amazing, making the environment vivid, supportive and productive - Its Fashion Industry, which is a (+) by itself. - River Island is a company with so much history and evolvement through the years, that you feel honored to be part of it. The overal Culture and Values of the Company, are no less than empowering, creating a sense of belonging and an environment which promotes employees' further development within the organisation. - The stores are lovely and if you love fast-paced working environments, this is the right place to be! - The RIVA (River Island Virtual Academy) is a great place to have both your skills and knowledge further developed, through a series of courses and workshops available to the staff!

      Cons

      - The Managers need to enhance their leadership skills, to get more organised and fair. - If you are close to the Management Team, you get promoted to higher level roles, even if you are not qualified at the mandatory level. Making it unfair for the other members of the staff or even for the external candidates. - You work way more than your contracted hours. - The Rotas are last-minute ready, on Friday/Saturday morning, which is bad for those working on Sundays. - Managers text you late at night (22:00-23:00) to ask if you are able to come at work the next day - No respect or understanding of having personal life. -Even if you have informed them that you need a certain day off, you will be still present on the rota and expected to be in store. Otherwise, if you can't swap shifts with someone else and you definitely need the day off, you stay unpaid. - The platform for Holiday Requests is not being used by the Managers, except if you insist. Which, again, leads to the employees choosing to stay UNPAID for a day off, even if it's a necessity.

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    3. 4.0
      Current Employee, more than 3 years

      Good place, good freebies

      Jul 22, 2021 - Retail Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      40% off Nice staff Good wage Look after staff during pandemic

      Cons

      “Free” uniform but taxed in wage Limited holidays

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    4. 2.0
      Former Employee, more than 1 year

      Good for experience

      Jul 26, 2021 - Sales Associate in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met some wonderful people and was a good environment until management was changed and everyone left because of them.

      Cons

      You can not grow. New management take advantage of you and are absolutely useless. Management isn't helpful and expects people to know everything without training.

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    5. 3.0
      Former Employee

      River Island

      Jul 28, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, organised and decent pay

      Cons

      Can get very busy during Christmas

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    6. 4.0
      Former Employee

      River island part time sales Advisor

      Jul 2, 2021 - Part-time Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company look out for their staff more than other companies! 40% discount on clothes, random increased wages / uniform allowance, free food for staff

      Cons

      Very boring, can be standing for hours at a time. Wouldn’t recommend if you like a job that’s on going or active

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    7. 2.0
      Former Employee

      Average

      Jul 27, 2021 - Sales Assistant in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My colleagues were great fun

      Cons

      There was very Poor management

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    8. 5.0
      Former Employee

      Great

      Jul 14, 2021 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team and nice management

      Cons

      Hours wasn’t enough I wanted overtime

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    9. 5.0
      Former Employee, less than 1 year

      Good place

      Jul 14, 2021 - Sales Advisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      above minimum wage, nice environment

      Cons

      long hours, can be repetitive

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    10. 5.0
      Former Employee

      Jul 13, 2021 - Sales Associate in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff and friendly environment

      Cons

      Nothing to say under here

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    Viewing 1 - 10 of 1,540 Reviews

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