River Island Clothing Employee Reviews about "staff discount"

Updated 18 Jan 2021

To filter reviews, or .
3.7
74%
Recommend to a Friend
90%
Approve of CEO
River Island Clothing CEO Will Kernan
Will Kernan
120 Ratings
Pros
Cons
  • "Christmas is tough, like anywhere else, but I found Christmas tough due to long hours(in 62 reviews)

  • "The salary they offer is only minimum wage(in 49 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "staff discount"

Return to all Reviews
  1. "Good benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 

    I worked at River Island Clothing part-time

    Pros

    Good benefits - staff discount, uniform allowance; friendly team.

    Cons

    Low wage - I worked here under the age of 18 and received around £4.50 an hour.

  2. "Overworked and underpaid"

    3.0
    Former Employee - Sales Adviser 

    I worked at River Island Clothing part-time for less than a year

    Pros

    Staff discount The staff The location

    Cons

    The pay The hours Management treat their staff like criminals. The job was not advertised correctly, I thought I’d be on the shop floor but spent the majority of my shifts in the stock room .


  3. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England, England
    Recommends
    Positive Outlook

    I worked at River Island Clothing part-time

    Pros

    Amazing staff discount Nice fashion stykes

    Cons

    Can be quite Cliquey in the store

  4. "Great"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Gateshead, England, England

    I have been working at River Island Clothing full-time for more than 5 years

    Pros

    Lovely staff, great staff discount and uniform

    Cons

    Christmas hours are slightly unsociable but that’s retail

  5. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Leicester, England, England

    I worked at River Island Clothing part-time

    Pros

    A generous staff discount of 40%

    Cons

    Not much chance for career progression

  6. "Nice Place to Work"

    4.0
    Former Contractor - Shop Assistant 

    I worked at River Island Clothing

    Pros

    Great Staff discount and uniform allowance. Very young team.

    Cons

    Very quiet shop so not very engaging.

  7. "Co-workers are fun but management is very poor"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part-time Sales Advisor in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at River Island Clothing part-time for more than 3 years

    Pros

    Fun co-workers and great staff discount

    Cons

    Expect way more than being paid for.

  8. "Working at river island"

    2.0
    Former Employee - Sales Assistant 

    I worked at River Island Clothing part-time

    Pros

    Staff discount and uniform, friendly staff

    Cons

    Lack of flexibility in changing hours/ shift pattern

  9. "Excellent company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Barrow, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at River Island Clothing full-time for more than 10 years

    Pros

    The company put employees first Good staff discount Opportunity to progress

    Cons

    Sometimes it can be boring if the store is quiet

    Continue reading
  10. "Well..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Stratford, London, England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at River Island Clothing part-time for more than 3 years

    Pros

    Free uniform allowance up to a certain amount, generous staff discount.

    Cons

    A very cliquey atmosphere surrounding management and staff. When management leave they are usually not replaced unless absolutely necessary. The role of a manager will usually be given to a level 3 sales assistant in order to cut costs. Management purposefully hides information about opportunities such as level-3 to management roles in other stores in order to maintain their store staff and reduce retraining and rehiring. Most sales floor staff are young and at university and college. This usually means treatment by management can be undermining and very school-like even if you're more senior. Engagement with sales assistants from high ups during visits such as the area manager, regional manager, the CEO, and the founder usually never happen. The Area Manager will quiz you on protocols and service skills, but these are never just refreshing conservations as management will drill into you that you can't mess up these situations. This creates a lot of stress and usually, most visits are stressful. I would have liked the opportunity to have some sort of conversation or witness others engage with these individuals in a more productive manner. I did not feel seen, heard, or recognized by these people. Because you're on the lowest end of the payroll, you do feel easily replace and that you don't matter. You also have to deal with a lot of emotionally immature people, be that staff or customers. Working here will most definitely affect your mental health. The company is trying to change that, but sometimes a leaflet and a poster in a toilet do not seem that engaging or helpful.

    Continue reading
Viewing 1 - 10 of 150 Reviews

Popular Careers with River Island Clothing Job Seekers

Allocator
Learn About the Job
JobsSalariesInterviews

Work at River Island Clothing? Share Your Experiences

River Island Clothing logo
or