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Rocket Companies

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Rocket Companies

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Rocket Companies Reviews

Updated 1 Jun 2023

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Found 3,964 of over 5T reviews
3.5
55% Recommend to a Friend
Rocket Companies CEO Jay Farner
67% Approve of CEO

Found 3,960 of over 5T reviews

3.5
55%
Recommend to a Friend
67%
Approve of CEO
Rocket Companies CEO Jay Farner
Jay Farner
1,576 Ratings
Pros
  • "Good place to work life balance(in 74 reviews)

  • "Friendly work environment, amazing team members(in 187 reviews)

  • Cons
  • "Work/Life Balance is nonexistent(in 371 reviews)

  • "No work -life balance in as much as they try(in 134 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, more than 8 years
      Featured Review

      Great culture and good benefits!

      24 Aug 2022 - Associate Servicing Communication Specialist in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are several pros to working for Rocket Companies. Good compensation and benefits ( medical, Dental and Vision and Stock Options ). Lots of support and training, which has recently been enhanced. Room for growth for as far as you want to go. Work from home at least 2 days a week, something 3 days a week. The Detroit office is right in the heart of downtown Detroit and stones throw from the River Front. Good shopping and food within walking distance and food trucks right outside the buildings. Lots of live music and activities. If you haven't been to downtown Detroit lately, you are missing out on a multicultural delight

      Cons

      I know it's hard to control the temperature in a high rise building. I am always cold in the building I am currently working in. Bring a sweater and a lap robe. Your parking garage may be more than a 2 block walk at times. They are working on getting everyone closer to their perspective buildings.

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      3 people found this review helpful
    2. 5.0
      Former Employee

      Internship review

      18 Dec 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1. Excellent work life balance 2. Opportunities to shadow other teams 3. Multiple events are organized for interns 4. Good technical teams 5. A lot of benefits for full-time employees

      Cons

      The only con of the internship program is the low internship salary rate. It does not meet the industry standards at all. No demarcation between graduate and undergraduate interns.

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      1 person found this review helpful
    3. Join the Rocket Companies team
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    4. 1.0
      Former Employee, less than 1 year

      technical support

      24 Feb 2022 - Technician in Agartala
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very bad behaviour of the mangaer

      Cons

      perks are good for full time

      Continue reading
      1 person found this review helpful
    5. 1.0
      Former Employee

      not worth it

      7 Dec 2021 - Payoff Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      overtime when they would have it, but was rare

      Cons

      over worked, under paid, and always something new to make the job harder then it needed to be

      1 person found this review helpful
    6. 4.0
      Current Employee, more than 3 years

      Good Culture

      6 Feb 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, Work Life Balance, Career growth opportunities

      Cons

      Less pay when compared to other contemporaries

      Be the first to find this review helpful
    7. 4.0
      Former Employee, more than 1 year

      Responsible for analysing the raw datasets, cleaning them to find patterns

      16 Sept 2020 - Consultant in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Exposure to different kinds of technologies

      Cons

      Stressful environment as it is fast paced

      Be the first to find this review helpful
    8. 3.0
      Former Employee

      a

      5 Aug 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1). Good pay 2). Nice working environment 3). Good HR Policies

      Cons

      Nothing much on comparing to other companies

      Be the first to find this review helpful

      Rocket Companies Response

      Job Board Specialist

      Thank you for your review. We are happy that you enjoyed the environment we work to create here at Quicken Loans and appreciate feedback!

    9. 1.0
      Former Employee, more than 8 years

      Run. Take Your License Elsewhere

      1 Jun 2023 - Triple Crown Banker in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good benefits. The people who work there are awesome.

      Cons

      They are grossly overpriced. They don't offer anything extraordinary from other lending companies. They force very very long hours on their employees due to the nature of their business and they select who they choose to enforce their non-compete agreements upon. Sexual Harassments and hostile work environments are rampant at this place. I've witnessed senior leadership partake in the use of illegal drugs with team members. They pay their bankers HALF TIME when they work overtime. This is as "big corporation" as it gets - they care about nothing but their bottom dollar and protecting their picturesque perfect image to the public. They are far from it - if you're looking for a place to originate mortgages, look elsewhere. This is no home for a real loan officer. If you're new to the industry and wanting to get your feet wet - fine, but get out once you have a year or two of experience, be quiet about where you go and don't go to a broker shop that they have a personal vendetta against or you will end up in litigation over their egregious non-compete clause.

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    10. 2.0
      Current Employee, more than 3 years

      Used to be great...

      24 Mar 2023 - Banker in Cleveland, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Casual attire -Great benefits -Tickets to sporting events -Some genuinely good people remaining -Relatively generous PTO -Excellent diversity and inclusion -Money is good for top performers

      Cons

      -Chooses shareholders over team members -Enthusiasm from upper management is very staged -Lead distribution is extremely top heavy; clearly designed to maintain tenured bankers -One bad month puts you in the lead pool of recycled, disinterested, and recently denied applicants -Fired 1,000 bankers in one fiscal quarter -Pushing (in some instances, requiring) people who aren't performing to work extra hours and weekends, but with minimal change in the lead quality. While some would say "the banker is weak for not being able to make more of the leads," and I'm sure there's some validity to that, it's nearly impossible to convert the leads who have been denied in the past few weeks or purchased their home less than 9 months ago. This place used to be amazing...I was so happy and proud to be a part of this organization, but ever since interest rates drastically increased, the culture has turned sour and the "excitement" passed down from above has been so outrageously fake. Management (meaning the people not in Cleveland) likes to poke fun at the people posting in the Reddit thread about everything going wrong with the organization, but there is SO much validity to what is said there. Several people have had to take a leave of absence because of the strain this company and industry have had on their mental health. I have yet to see someone return from that and succeed. With the upcoming financial decline on the horizon, it's almost certain that things across the board are going to get worse.

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      8 people found this review helpful
    11. 2.0
      Former Employee

      Rocket Mortgage has lost its way.

      5 May 2023 - Operations Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Hybrid work Downtown Detroit atmosphere Meeting great people

      Cons

      Everything else. Company is declining fast.

      Continue reading
      1 person found this review helpful
    Viewing 1 - 10 of 3,960 Reviews
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    Rocket Companies Reviews FAQs

    Rocket Companies has an overall rating of 3.5 out of 5, based on over 4,657 reviews left anonymously by employees. 55% of employees would recommend working at Rocket Companies to a friend and 44% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Rocket Companies employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Rocket Companies. This rating has decreased by -2% over the last 12 months.

    55% of Rocket Companies employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Rocket Companies 2.8 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

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