Rogers Communications "upper management" Reviews | Glassdoor.co.in

Rogers Communications Employee Reviews about "upper management"

Updated 17 Sep 2019

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3.8
77%
Recommend to a Friend
90%
Approve of CEO
Rogers Communications CEO Joe Natale
Joe Natale
560 Ratings
Pros
  • "Good benefits including health insurance as well as wealth accumulation(in 218 reviews)

  • "Great benefits , lots of opportunity(in 191 reviews)

Cons
More Pros and Cons

Reviews about "upper management"

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  1. "Customer service Agent"

    StarStarStarStarStar
     
    No opinion of CEO

    I have been working at Rogers Communications

    Pros

    Discount, work from home, insurance plan, pension plan, paid volunteer day, paid sick days.

    Cons

    Call centres are the worse. Management is never around. When you seek assistance they look away. Floor supper is rammed. Call centre politics by management, senior management make it a toxic place. You are not allowed to go above and beyond you must stay on your lane. Upper management is not aware of the toxic environment the call centres have especially the Durham location. You must work mandatory over time. No accommodation for child care or emergencies. If you are not in the in crowd you are not going to be helped. You can not be sick more then one day per month or you lose your payout, if you are sick more then 3 times in a quarter you will get written up. Management is not about the employee experience they are about the amount of less work they have to do.

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    Rogers Communications2019-09-17
  2. "A good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Consultant in Brampton, ON
    Recommends
    Positive Outlook

    I have been working at Rogers Communications full-time for more than 3 years

    Pros

    Friendly and helpful colleagues )team managers. Good on your resume Benefits and compensation goes a long way

    Cons

    Upper management needs a little direction

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    Rogers Communications2019-08-03
  3. Helpful (1)

    "Mixed bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - User Experience Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rogers Communications full-time for more than 5 years

    Pros

    Lots of opportunities. Great people. They invest in their employees.

    Cons

    Old fashioned corp org is not ready for today's challenges. CEO and upper management vision and direction does not get trickled down to working level. Structure and process does not allow for a lot of innovation.

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    Rogers Communications2019-05-05
  4. "Overworked and low salaries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON

    I worked at Rogers Communications full-time for more than a year

    Pros

    - OMP office (Tim Horton's, subsidized cafe, gym) - Friendly people - Great benefits

    Cons

    - Upper management doesn't care about staff - Low salaries - Always working overtime

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    Rogers Communications2019-04-29
  5. Helpful (2)

    "Worst place I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager On Duty 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time for more than a year

    Pros

    -phone bill discount -manager who got got stuck with us is super dedicated -made me really appreciate getting a higher education so I never have to deal with the level of nonsense this company gets away with.

    Cons

    -upper management doesn't care at all -high turn over rate, there is always understaffing -area manager could care less about us and leaves us with only one manager when it's a dual brand store

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    Rogers Communications2019-04-13
  6. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Rogers Communications part-time for less than a year

    Pros

    All good No problem, very friendly

    Cons

    Upper management needs to provide better training.

    Rogers Communications2019-02-25
  7. "Alright job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Ottawa, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Rogers Communications full-time for more than 5 years

    Pros

    Decent money and fun people to work with

    Cons

    Management and upper management are sheep

    Rogers Communications2018-11-30
  8. Helpful (1)

    "Terrible work culture and salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time for more than 3 years

    Pros

    The people on the team were great! I've never worked with a more dedicated and passionate group of people. They made coming to work everyday worth it

    Cons

    Upper management doesn't care about exploiting employees and ensuring that they are set up for success. Incompetent people seem to all fail up the ladder, instead of being let go. Big corporate culture that only cares about getting the most out of you and providing no opportunities for growth. They'll only care once you hand in your letter of resignation.The only way to move up is to leave and come back.

    Rogers Communications2018-11-05
  9. "Good company to work for, horrible management at director level and above"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Rogers Communications full-time for more than a year

    Pros

    Salary, benefits, colleagues, rebates on services

    Cons

    Upper management, work in solos, against change and improvement

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    Rogers Communications2018-08-09
  10. Helpful (2)

    "Very good for a few years, not so much lately."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Montreal, QC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Rogers Communications full-time for more than 8 years

    Pros

    Good benefits and employee discounts on company products. Possibility of buying company shares and company contributes 25% the first year, 33% the second and 50% starting on the 3rd year but must register to the Share accumulation plan.

    Cons

    Lately, upper management on some Departments impose decision without accepting employees inputs. Stressful environment mostly due to unorganized ways of doing things.

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    Rogers Communications2018-03-13
Found 51 reviews