SYKES Reviews | Glassdoor.co.in

SYKES Reviews

Updated 23 Jan 2020

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2.9
48%
Recommend to a Friend
63%
Approve of CEO
SYKES President & CEO Chuck Sykes
Chuck Sykes
1,350 Ratings
Pros
Cons
  • "It can be a little tricky to maintain customer service scores but it is nothing major(in 79 reviews)

  • "Kind of the name of the game for a call center job(in 74 reviews)

More Pros and Cons
  1. Helpful (4)

    "Very Impressive Organisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Current Employee in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for more than 3 years

    Pros

    Best management to work with

    Cons

    None actually, there is no cons with Sykes

    Advice to Management

    Keep up the good work

    SYKES2018-12-04
  2. "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at SYKES full-time for more than a year

    Pros

    Everything is good in the company

    Cons

    I do not find anything negative about the company

    SYKES2020-01-22
  3. "I need to get the job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Call Center Representative in Barpeta Road
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES part-time for less than a year

    Pros

    Sykes company is best to work

    Cons

    Downside of work is nothing but I'm working on my way

    Advice to Management

    Really good for reasonable time

    SYKES2020-01-05
  4. "Sykes recommended only for freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hyderābād
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at SYKES full-time for more than a year

    Pros

    Salary is very less , good IJP opportunities

    Cons

    only for freshers not recommended for experienced people

    Advice to Management

    Please pay good salary

    SYKES2019-12-24
  5. "First job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Executive Assistant in Secunderābād

    I have been working at SYKES full-time for more than a year

    Pros

    Good company to start career for grads and undergraduate

    Cons

    Issue with cab facilities and few

    SYKES2019-12-09
  6. "Great Oppurtunties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Training & Quality Manager in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for more than 3 years

    Pros

    One of the best company to work with, lot of opportunities for all groups.

    Cons

    Hiring profiles to be considered for the correct roles.

    SYKES2019-11-12
  7. "Customer service representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SYKES full-time

    Pros

    Good place to work And working environment is also very good

    Cons

    Salary Is less but ofcourse we get nice incentives

    SYKES2019-10-22
  8. Helpful (3)

    "Customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Executive in Hyderābād
    Doesn't Recommend
    Neutral Outlook

    I worked at SYKES full-time for more than a year

    Pros

    I need a good future in a bpo industry

    Cons

    I can work in rotational shifts

    Advice to Management

    I have an experience from collections for 15 months

    SYKES2019-08-21
  9. Helpful (1)

    "Systems Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time for more than 5 years

    Pros

    a good place for work life balance and learn new technologies if you have zeal to learn

    Cons

    No hikes. if you work for 4 years, you will not get hike. if you are a key resource in the team and you submit the resignation. then they will give the counter offer.

    Advice to Management

    Poor management in india.

    SYKES2019-08-14
  10. Helpful (1)

    "Company is good but Sony Non voice process is the worst ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Hyderābād
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at SYKES full-time for more than a year

    Pros

    Job security because no one cares about others. Especially manager always works for themselves. Cares about their salary and do not care about employees salary I’m not complaining about Sykes management. This is about Non voice Sony floor management

    Cons

    Low salary and worst part is there are no hikes for the employees even after working for 2 years Experienced and non experienced both get the same package

    Advice to Management

    work on changing the floor reputation. Especially change the Sony team for better improvements

    SYKES2019-09-17
Found 3323 reviews