SYKES Reviews

Updated Jan 17, 2022

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Found 5,149 of over 5,738 reviews

3.4
59%
Recommend to a Friend
52%
Approve of CEO
SYKES Founder and CEO  Laurent Uberti
Laurent Uberti
101 Ratings
Pros
  • "I enjoyed a good work environment(in 185 reviews)

  • "Work life balance, great people(in 89 reviews)

  • Cons
  • "Low salary package but accounts offered good incentives(in 96 reviews)

  • "Some managers/team leads much more supportive than others(in 72 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Good company to work in

      Oct 19, 2021 - Senior Quality Analyst in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Its a good place to work at if you're looking for Gowth and development

      Cons

      But if one is looking for a good salary, then they need to look elsewhere

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    2. 4.0
      Former Employee, less than 1 year

      Best place i have worked with!

      Dec 28, 2021 - Team Leader in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sykes has been one pf the best organisations i have ever worked with. While I understand being a leader in BPO, it has a lot to be improved and hence i have been fortunate to be associated with Sykes. Now it has been acquired by Sitel and a lot pf new implementation is under the roof and soon it will be an excellent place to work.

      Cons

      I wont say there are too many aspects that need an immediate improvement but pf course the kind of tools and technology they have been utilising they might want to restructure it to boost their productivity.

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    3. 3.0
      Current Employee, less than 1 year

      My overall experience

      Jan 9, 2022 - Operations Manager in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lesser business titles and levels, makes it easy for career progression

      Cons

      Salary structure is terrible. Sykes includes additional benefits like Sodexo as part of your CTC

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    4. 4.0
      Current Employee

      Good work life balance

      Dec 16, 2021 - NOC Analyst in Bangalore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is no Work Pressure

      Cons

      Do not expect any increment

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    5. 3.0
      Current Employee, more than 1 year

      Good for freshers

      Dec 28, 2021 - Customer Service Executive 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      We can learn something which can help us to grow our career

      Cons

      Growth and employee benefits and salaries

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    6. 3.0
      Current Employee

      Nice place to work

      Dec 20, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice incentive, nice infrastructure and nice food coupons

      Cons

      Salaries are not in time. Disrespect the employees

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    7. 5.0
      Current Employee

      Great place to work

      Dec 4, 2021 - SDE-1 Amazon in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy learning, exploring different process, friendly environment, easy to access Managers and HR's, improving communication skills.

      Cons

      SBA's and Allowances delay, payroll is sent to email after 10 days of salary and any issues regarding the payroll, the money will be added in next months arrears.

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    8. 4.0
      Former Employee, more than 1 year

      Domestic provision and compliance

      Dec 4, 2021 - Global Tax Manager in Bangalore