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    SYKES Reviews

    Updated 23 Jan 2020

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    2.9
    48%
    Recommend to a Friend
    63%
    Approve of CEO
    SYKES President & CEO Chuck Sykes
    Chuck Sykes
    1,350 Ratings
    Pros
    Cons

    • "It can be a little tricky to maintain customer service scores but it is nothing major" (in 79 reviews)

    • "Kind of the name of the game for a call center job" (in 74 reviews)

    More Pros and Cons
    1. Helpful (4)

      "Very Impressive Organisation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Current Employee in Hyderābād
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SYKES full-time for more than 3 years

      Pros

      Best management to work with

      Cons

      None actually, there is no cons with Sykes

      Advice to Management

      Keep up the good work

      SYKES2018-12-04

    2. "Team Leader"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 

      I have been working at SYKES full-time for more than a year

      Pros

      Everything is good in the company

      Cons

      I do not find anything negative about the company

      SYKES2020-01-22
      3. Join the SYKES team
      See Our Latest Jobs

    3. "I need to get the job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Call Center Representative in Barpeta Road
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SYKES part-time for less than a year

      Pros

      Sykes company is best to work

      Cons

      Downside of work is nothing but I'm working on my way

      Advice to Management

      Really good for reasonable time

      SYKES2020-01-05

    4. "Sykes recommended only for freshers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Hyderābād
      Recommends
      Positive Outlook
      No Opinion of CEO

      I worked at SYKES full-time for more than a year

      Pros

      Salary is very less , good IJP opportunities

      Cons

      only for freshers not recommended for experienced people

      Advice to Management

      Please pay good salary

      SYKES2019-12-24

    5. "First job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Executive Assistant in Secunderābād

      I have been working at SYKES full-time for more than a year

      Pros

      Good company to start career for grads and undergraduate

      Cons

      Issue with cab facilities and few

      SYKES2019-12-09

    6. "Great Oppurtunties"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Training & Quality Manager in Hyderābād
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SYKES full-time for more than 3 years

      Pros

      One of the best company to work with, lot of opportunities for all groups.

      Cons

      Hiring profiles to be considered for the correct roles.

      SYKES2019-11-12

    7. "Customer service representative"

      StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at SYKES full-time

      Pros

      Good place to work And working environment is also very good

      Cons

      Salary Is less but ofcourse we get nice incentives

      SYKES2019-10-22
    8. Helpful (3)

      "Customer service associate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Service Executive in Hyderābād
      Doesn't Recommend
      Neutral Outlook

      I worked at SYKES full-time for more than a year

      Pros

      I need a good future in a bpo industry

      Cons

      I can work in rotational shifts

      Advice to Management

      I have an experience from collections for 15 months

      SYKES2019-08-21
    9. Helpful (1)

      "Systems Engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Systems Engineer in Bangalore
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at SYKES full-time for more than 5 years

      Pros

      a good place for work life balance and learn new technologies if you have zeal to learn

      Cons

      No hikes. if you work for 4 years, you will not get hike. if you are a key resource in the team and you submit the resignation. then they will give the counter offer.

      Advice to Management

      Poor management in india.

      SYKES2019-08-14
    10. Helpful (1)

      "Company is good but Sony Non voice process is the worst ever"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Customer Service Representative in Hyderābād
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I worked at SYKES full-time for more than a year

      Pros

      Job security because no one cares about others. Especially manager always works for themselves. Cares about their salary and do not care about employees salary I’m not complaining about Sykes management. This is about Non voice Sony floor management

      Cons

      Low salary and worst part is there are no hikes for the employees even after working for 2 years Experienced and non experienced both get the same package

      Advice to Management

      work on changing the floor reputation. Especially change the Sony team for better improvements

      SYKES2019-09-17
    Found 3323 reviews
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