SafeGuard Services Reviews

I worked for SGS/HPE for almost 9 years and the changes that have occurred in management, benefits and salary made it an awful place to work. The work load was manageable but with the new contract and the WFR it will be impossible. Management doesn't have a clue. You get no training or guidance from management. The equipment you have to work with is a joke. Pay raises and or bonuses are nonexistent and the only thing that has increased is the amount you pay for benefits. They have lost so many great employees. This used to be a great place to work, it's very sad.

1. Incredibly low pay compared to competitors and others in the industry. I just left to take a similar job and got a 50 percent increase in my salary with better benefits at a lower cost to me. 2. Don't expect any pay raises or bonuses despite being promised. I met or exceeded expectations throughout my 9 years and got a single $2,500 raise and one small bonus. Pay increases will continue to be tamped down for the foreseeable future as SGS/HPE merges with another company. Labor costs will be suppressed to make a profit and show shareholders new company can be profitable.....for them....not the employees. 3. Morale is very low. Recent workforce reduction, low salaries; increasing health care costs; increased workload are making employees reconsider staying. Many have told me they are now actively looking for other employment. 4. HPE (parent company of SGS) is forcing employees to pay much larger shares of the health care costs which means the employee's net salaries are going down each year. Can't even keep up with low inflation rate. New company merger in April 2017 will likely continue this trend. 5. Work is generally boring. Employees no longer have freedom to look for fraud and abuse. Most of the data analyst work is following leads provided by CMS fraud prevention system that has an incredibly high number of false positives. Investigators mostly do paper work rather than investigate fraud and abuse. 6. Bonuses are non existent for employees compared to 8-9 years ago. 7. Generally poor management. Many managers have poor people skills and communicate poorly with their staff. Mostly nice people but not the most competent. 8. Virtually no training to improve your skill set. Most work with software and systems is self taught or with the assistance of other employees. 9. Almost no career advancement opportunities. 10. Only 10 vacation days in first year. 11. Regular changes made to computer systems and policies without proper testing and consultation with those who have to use the systems and carry out the policies. Management quick to make changes without discussing ramifications with their staff.