Samsung Electronics America Reviews

Updated 9 May 2021

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3.4
55%
Recommend to a Friend
66%
Approve of CEO
Samsung Electronics America President and CEO KS Choi
KS Choi
31 Ratings
Pros
Cons
  • "Work life balance is a bit off but you get compensated with OT(in 169 reviews)

  • "All approvals have to come from Korea(in 83 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time

    Pros

    Good great place to work and good carrier growth

    Cons

    Nothing as such was great experience

  2. "Good place to Learn"

    3.0
    Current Employee - Software Development Engineer (SDE) in Chennai

    I have been working at Samsung Electronics America full-time

    Pros

    Opportunity to learn is high in all levels of work

    Cons

    Promotion or salary appraisal will take long time


  3. "Good place to work"

    4.0
    Current Employee - Quality Assurance Engineer in Chennai

    I have been working at Samsung Electronics America full-time

    Pros

    Good place to work for freshers

    Cons

    Nothing much. very good place to work

  4. "Overall good."

    4.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Bangalore

    I have been working at Samsung Electronics America

    Pros

    Good payer, perks, gifts, events, onsites, varied work oppurtunities.

    Cons

    Appraisals are not guaranteed to be fairest although it varies with ability/attitude of managers. Work pressure sometimes. Time strict. No work from home.

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  5. "MANAGER"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager in Salem, Tamil Nadu, Tamil Nadu
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time for more than 5 years

    Pros

    Best relationship to everyone and easy conversation.

    Cons

    Stress because I have to complete the monthly target.

    Continue reading

    Samsung Electronics America Response

    October 16, 2017Employer Branding

    Thank you so much for your awesome review! We love hearing how much you enjoyed getting to know our fantastic employees and we will utilize your advice as we look for ways to improve. Sincerely, The Employee Engagement Team

  6. "Director"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bangalore
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Samsung Electronics America full-time for more than 5 years

    Pros

    Good exposure to fast track working culture.

    Cons

    No time to spend on family.

    Samsung Electronics America Response

    July 26, 2017Employer Branding

    Thank you for your review. We have some of the most dedicated and hard-working individuals in the industry and we encourage them to take time off to relax and recharge. As you mentioned, we are a fast-paced tech company, and we recognize this can be a challenge. We take this topic seriously and strive to create a culture that encourages work-life balance. Sincerely, The Employee Engagement Team

  7. Helpful (2)

    "Change is change"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Sales Manager 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Samsung Electronics America full-time for more than 5 years

    Pros

    The money is good, there's always something to do, always exposed to new technology, employee discount is pretty good, healt benefits are good, normally Day to day is fun, travel to conferences can and is alot of fun.

    Cons

    They layoff from our department every 6-9 months I have been doing this for over 5 years. 40 hours work week with 45-50 hours of work per week. High stress for training people how to sell phones. Everything is an emergency left hand has no idea what right hand is doing. Not paid enough for what we do. (I know I said in pros the pay is good but there's no work life balance and I should be paid more for that) my department goes into blackout for PTO 4 months out of the year, yet we're told to take time off, how? Very high chance of burnout I knew mutiple people that quite not because they hate the job, they hate the extras. Getting called in on a day off to work, there's so many people at that top pulling us in a million ways. Whe. I started there were almost 2000 people at the FSM level bow there's 400+.

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  8. Helpful (5)

    "Bizarre Legacy Tech Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Samsung Electronics America full-time for more than a year

    Pros

    Good comp for a retail/CE company. Bad comp for a tech company.

    Cons

    Not good at clarifying how individual achievements ladder up to larger business goals. Review cycles are just “How much of X did you achieve?” With everyone just inflating that. The WORST homegrown workforce tools. Instead of using dedicated software for functions (eg Slack, or ADP, or even Google Docs) you end up using Samsung’s software (like Knox) which is 10x worse. This leads to people using 12 different versions of the same Excel file to keep track of project management, etc. Tons and tons of redundant, mediocre employees. People from RadioShack flow up into Samsung, whereas Samsung employees try to jump to Google, Apple, etc. What happens is some “lifers” end up at Samsung, who bring little discernible value. The whole parallel structure of dispatch (Korean managers sent from HQ) and US subsidiary leadership is extremely flawed. Two different sets of biz leaders with different needs and goals: Dispatch is all about cutting short term costs and increasing top line revenue, without actually investing in the tools, skills, or people that a long term change management plan would need.

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  9. "Great company, chaotic work culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Senior Manager in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Samsung Electronics America full-time

    Pros

    great benefits, opportunities to work on new projects/products, always changing

    Cons

    Reduction in force has left employees stretched to thin, always changing focus

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  10. "good & overwhelming"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Product Support in Ridgefield Park, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Samsung Electronics America full-time for more than 3 years

    Pros

    responsibility is assigned to you- you carry it out - show results - and your acknowledge - ... they will treat you well when you treat them well.

    Cons

    some inter-department staff work against each other .... i see division amongst the people trying to get recognized....they lose their eye on teamwork.

    Continue reading
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