Scotiabank Customer Service Representative Reviews | Glassdoor.co.in

Scotiabank Customer Service Representative Reviews

Updated 16 Nov 2019

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3.5
67%
Recommend to a Friend
86%
Approve of CEO
Scotiabank CEO Brian J. Porter
Brian J. Porter
74 Ratings
  1. "Great place to start a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in London, ON
    Recommends
    Positive Outlook

    I worked at Scotiabank full-time for more than a year

    Pros

    Fast paced busy branch. Learned a lot about finance, hours were great. Is very entry level position, growth was encouraged and embraced.

    Cons

    A lot of the focus was on Advisors sales. Not enough on service\advise.

    Continue reading
    Scotiabank2019-11-16
  2. "was okay"

    StarStarStarStarStar
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank part-time

    Pros

    - working with good team

    Cons

    - rude customers - job was boring

    Scotiabank2019-11-07
  3. "Stressful environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Trinidad, Sancti Spíritus
    Doesn't Recommend

    I have been working at Scotiabank full-time for more than 3 years

    Pros

    Opportunities for career advancement are great

    Cons

    Way to stressful,demanding,long hours,low income

    Scotiabank2019-11-07
  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Scotiabank part-time for less than a year

    Pros

    Great environment for development and growth

    Cons

    I don't have any cons.

    Scotiabank2019-10-21
  5. "Great People, Mediocre/Bad Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time for more than 5 years

    Pros

    Love the people I work with, often find the diamonds in the rough here. Some of the most passionate people I know, trying to actually help cx's & assist.

    Cons

    Every cost-saving measure puts more pressure on those in a front-facing industry. Everything is 1-3 days to get fixed because systems and tools are inadequate to what you are trying to do, and, as usual, everything flows downhill so anything the sr manager couldn't do went as low as possible while they tried to fix the problem from the top down.

    Continue reading
    Scotiabank2019-11-03
  6. "best learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Moose Jaw, SK

    I worked at Scotiabank part-time for more than a year

    Pros

    • Helping customer with day to day transactions (bill payments, as well as business deposits/withdrawals). • Ordering foreign currency and cheques. • Booking appointments and updating customer profile. • Doing night deposits and various general ledger entries. • Helping customer with online banking • Helping customer by providing knowledge of various products and services.

    Cons

    no cons, i loved it

    Scotiabank2019-10-09
  7. "Definitely you learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time

    Pros

    Development of a wide professional circle

    Cons

    Colleagues might be amazing or horrible and it all depends how lucky you are

    Scotiabank2019-10-19
  8. "Great experience for entry level bankers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nassau
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time for more than a year

    Pros

    good co-workers and high level of encouragement to move up

    Cons

    easy to get bogged down with work and can be repetitive

    Scotiabank2019-10-04
  9. "Great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Calgary, AB

    I worked at Scotiabank full-time for more than 3 years

    Pros

    great employment coverage ,great place to workp

    Cons

    lots of work training which is very help full

    Scotiabank2019-10-04
  10. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank part-time for more than 5 years

    Pros

    Good flexible time sched and benefits and perks

    Cons

    Slow movement on job leveling

    Scotiabank2019-10-17
Found 202 reviews