Scotiabank Customer Service Representative Reviews

Updated 18 Sep 2020

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3.8
74%
Recommend to a Friend
83%
Approve of CEO
Scotiabank President and CEO Brian J. Porter
Brian J. Porter
106 Ratings
  1. "overall good experience"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank part-time

    Pros

    great management in my branch

    Cons

    differences between branches in processes and procedures

  2. "Great Starting Place"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank part-time

    Pros

    Inclusive culture, build interpersonal skills, get front line experience, access to learning to help your career development

    Cons

    Some customers can be difficult but it helps you build problem solving skills


  3. "Good"

    4.0
    Former Employee - Customer Service Representative in Mississauga, ON

    I worked at Scotiabank part-time

    Pros

    Great work environment, standard work

    Cons

    nothing can think of at this time

  4. "Fun Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Burlington, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Scotiabank part-time for more than a year

    Pros

    They threw good events when it came to awards, etc

    Cons

    Some branch managers were not good

  5. "Glassdoor helped me to get the startup job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank part-time

    Pros

    Supporting Mentor I am working with

    Cons

    Not exactly a con but yes too far away

  6. "Good company"

    5.0
    Current Employee - Customer Service Representative (CSR) in Thunder Bay, ON

    I have been working at Scotiabank part-time for more than a year

    Pros

    Really enjoyed my time working there

    Cons

    Did not have a company lunch

  7. "Great Environment"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at Scotiabank part-time

    Pros

    Friendly coworkers, opportunity for growth

    Cons

    Not enough shifts for part time employees

  8. "CSR review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Vancouver, BC
    Recommends
    Positive Outlook

    I worked at Scotiabank full-time for more than a year

    Pros

    Good working environment, Management support

    Cons

    No cons everything is good

  9. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Service Representative in Toronto, ON

    I worked at Scotiabank full-time for more than a year

    Pros

    Corporate, benefits, consistent and fair environment

    Cons

    When it does get hectic it’s crazy

  10. "Service reviews"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Scotiabank part-time for more than 3 years

    Pros

    very helpful and useful organization with good prospects to move up.

    Cons

    Career growth depends on the manager you work with

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Found 292 reviews