Severn Trent Reviews | Glassdoor.co.in

Severn Trent Reviews

Updated 19 March 2019
153 reviews

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3.7
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Severn Trent Chief Executive Liv Garfield
Liv Garfield
84 Ratings

Employee Reviews

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Pros
  • "Lots of focus on wellbeing and ensuring a great work-life balance in most departments" (in 10 reviews)

  • "Great flexible working, with a laid back atmosphere" (in 14 reviews)

Cons
  • "Work life balance is an issue due to under resourced" (in 4 reviews)

  • "Senior managers are power mad and don't listen to their teams" (in 6 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Severn Trent part-time

    Pros

    Great colleagues, good facilities and good benefits. Safe place to work.

    Cons

    Have to pay for parking.


  2. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Severn Trent full-time

    Pros

    Supportive colleagues, good working conditions

    Cons

    Moving from Birmingham to Coventry

  3. "Severn Trent career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Severn Trent (More than a year)

    Pros

    opportunities to move around the company and progress career

    Cons

    some areas of the business are not as open to change and modernisation as others


  4. Helpful (1)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Severn Trent full-time

    Pros

    Genuinely nice and helpful people are found across the company.

    Cons

    Company without a vision, very ex-public sector mindset which inhibits getting things done. Bad salary, small bonus, not competitive enough to keep the good employees in the company. Promotion dependent on tenure and politics rather than competence.

    Advice to Management

    Be open to listen to what's wrong and be prepared to change things.


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coventry, England (UK)
    Current Employee - Anonymous Employee in Coventry, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Severn Trent full-time (More than a year)

    Pros

    Willing to take a chance on staff and develop them, there are lots of opportunities to progress in the organisation.

    Cons

    Overall direction the business is heading in isn't always 100% clear, objectives at times can also be muddled

    Advice to Management

    Keep open communication with staff


  6. "Great apprenticeship schemes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coventry, England (UK)
    Former Employee - Anonymous Employee in Coventry, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Severn Trent full-time (Less than a year)

    Pros

    STW is a great place to work and grow as an individual- from the offset emoloyees are made to feel welcome and from personal experience, integrate into the teams quickly.

    Cons

    I don’t really have a bad word to say- I would definitely recommend to anyone particularly if they are looking at apprenticeship schemes.


  7. Helpful (1)

    "Call centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I have been working at Severn Trent full-time

    Pros

    Some good managers. Yearly bonus. Discounts. Rewards. Community benefits.

    Cons

    Soo big you get lost. All decisions made by business leads and you aren’t necessarily listened to. Expected to work tirelessly and endlessly. Difficult to get time off. Constantly monitored by stats.

    Advice to Management

    If you’ve been there too long - leave! You’re impacting young people’s lives. Listen to the people on the ground, they’re human. Recruit within more. Push for development- people are willing to work!

  8. Helpful (1)

    "Hectic and pretty disorganised but fyn experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people
    Teams work for each other

    Cons

    Teams work in isolation, little regard for the bigger picture
    No consequences to missed deadlines

    Advice to Management

    There has to be consequence for deadlines being missed


  9. Helpful (1)

    "Customer service advisor billing agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Severn Trent full-time

    Pros

    Never work on a Sunday and get a bonus in July of about 600

    Cons

    Long hours different shifts every week so difficult to get a work life balance

    Advice to Management

    Everyone is leaving and unhappy


  10. Helpful (1)

    "Smoke and mirrors - no substance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Severn Trent full-time

    Pros

    The CEO
    The building in Coventry
    The Costa coffee
    The holidays

    Cons

    No senior mgt accountability
    No delivery
    We were promised 15 months ago that agile was the way forward and we were going to accelerate outcomes and deliver £120m worth of projects - only 15 months to go and still have over £100m to go with no substance behind agile - it is the emperors new clothes
    Constantly feel bullied to get on board with something that doesn’t work or exist - agile
    Truly abysmal / non-existent strategic leadership

    Advice to Management

    Have a long hard look at what hasn’t been delivered
    Figure out why it hasn’t been delivered - agile
    Look at the attrition and increase in serious service tech issues (no investment or understanding any longer in basic tech sustainability and issues being dressed up as someone’s else fault when it is the current crew who are steering the wrong course)
    Stress test all promises made by tech senior mgt - nothing really being done in background. Smoke and mirrors at their best
    Rhetoric wins over any tangible delivery
    Look at strategy promises. I heard that cloud was the answer but that was from people who don’t understand technology. Total nonsense.
    We are heading for years of total carnage through efficiencies off the back of rank poor strategic tech management. Sort it out now or we will all leave for other more appealing opportunities in local area - anywhere but here
    Get an external org to do an independent review of the issues on the 4th floor. It is more deep rooted than a few malcontents