Shoe Zone Employee Reviews about "minimum wage"

Updated 30 Dec 2020

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3.2
72%
Recommend to a Friend
83%
Approve of CEO
Shoe Zone CEO Anthony Smith
Anthony Smith
11 Ratings
Pros
  • "25% discount can be useful, especially around Christmas period(in 8 reviews)

  • "Staff discount on already very cheap shoes(in 6 reviews)

Cons
  • "Low pay (Minimum Wage) for sales staff(in 10 reviews)

  • "No company sick pay and some lone working in branch(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "minimum wage"

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  1. "Decent Part-time job"

    4.0
    Current Employee - Sales Assistant 

    I have been working at Shoe Zone part-time

    Pros

    Staff are reasonable and flexible around university studies

    Cons

    Minimum wage, but as to be expected.

  2. "Hard work"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Shoe Zone part-time for more than 5 years

    Pros

    Fast paced when busy day goes quickly

    Cons

    Minimum wage, small contract unless manager


  3. "Disorganised, cheap company with no care for staff"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Shoe Zone part-time for more than 3 years

    Pros

    Worked with a good team (depends on your store)

    Cons

    Minimum wage Extremely poor planning and implementation of promotions, merchandising etc Increasing budget cuts & store closures but heavy investment in new big box stores Issues with management took months to be resolved Pushing unrealistic email collection targets No sick pay Christmas bonus scheme removed Availability expectations for part time staff

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  4. "Haven't Had A Very Good Experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Sudbury, East of England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Shoe Zone part-time for less than a year

    Pros

    - Uniform is provided for free - Small contribution towards work trousers - Free (out of a selection) work shoes - Christmas bonus's - Hour breaks (only after 4 hours) - Over time is almost always available - You do get some nice customers - 25% off staff discount (but only available after 6 month probationary period)

    Cons

    - Minimum wage - Not so flattering outfit (you get used to the blue) - You don't get paid for coming in earlier/staying after - (In my case) supervisors believe that they are so much higher than they actually are and assign poorer jobs to the less experienced and younger staff - Younger staff tend to get blamed for things automatically (due to the lack of cameras) - Shoplifting is a frequent occurrence - Management is barely on the shop floor - The stockroom is very messy - hard to navigate and get the stock customers need - Occasional rude customers (but this is almost every job) - Due to lack of staff, I was forced to come in when I was ill because no one could cover me. - No sick pay - Was not allowed to take emergency time off due to a death of a family member

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  5. "If I could give it less than 1 star, I honestly would."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Supervisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Shoe Zone for more than a year

    Pros

    Some of the people that you meet are genuinely lovely people. If you work in a store with good management and staff it's a great part-time job, it's hard work but with a system in place it is quite laid back and enjoyable.

    Cons

    There is very strict budgeting and they get the most out of all of the few staff they employ which means that you're working short hours and expected to do an unreasonable amount of work most of the time, especially if you have lazy staff/management. Discrimination against disabilities, if you have an issue with members of staff no action is in place to cater to your needs. Very poor pay, minimum wage and minimal hours is unrealistic for anybody looking for a remotely sustainable income. There is very little room for promotion within the company. In my personal experience, I worked there for years and dedicated many hours to my store. My experience got worse over time due to poor management and discrimination of my disabilities. The work that I was expected to do was impossible for the time that was set and so I worked countless hours of unpaid overtime to get it done so that I wouldn't be punished. There is a lot of pressure to get things done, I skipped my breaks for days at a time to ensure that I would finish on time.

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  6. Helpful (2)

    "Sales Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shoe Zone part-time for more than a year

    Pros

    25% Staff Discount, Christmas Bonus, Christmas Party, uniform is provided, work shoes are now free (whereas before you had to pay for them using your discount) and now £8 is paid towards work trousers (depending on job title, example: I'm a part-time Sales Assistant so I get £8 once a year towards work trousers). At the store I USED TO work in (before it closed down), the store I CURRENTLY work in and another store I have twice COVERED FOR on a Sunday (so that's three separate, local stores) all the staff are absolutely amazing! So, so friendly and upbeat. We banter all the time and they feel like extended family. Who knew you could have such a laugh at work eh? The job itself is mostly very basic and easy, however the frequent moves, finding somewhere to put new lines and filling in empty gaps on shelves when there's not enough stock to do it with can be a bit challenging! :P Add the customers on top and you've got yourself a retail job. Even so, I can't imagine working anywhere else. I just love it.

    Cons

    Minimum wage. :/ Uniforms aren't very flattering! x'D

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  7. "Average, but casual"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Cardiff, Wales
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Shoe Zone part-time for more than a year

    Pros

    Not too much pressure for sales Nice work environment Easy and fast to learn Relationship with higher up staff is very friendly and useful

    Cons

    Low pay (Minimum Wage) for sales staff Hours cut a few times in 2 years of working there Differentiation between work styles in different stores

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  8. "Shoe zone"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Glasgow, Scotland
    Recommends
    Positive Outlook

    I have been working at Shoe Zone part-time for more than 3 years

    Pros

    Flexiable hours, friendly management staff, uniform provided

    Cons

    Minimum wage, don't get sick pay

  9. Helpful (1)

    "Awful on so many levels"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shop Floor Assistant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Shoe Zone part-time for less than a year

    Pros

    25% discount, that's literally the only pro and even then I don't use it on the abysmal shoes that barely even last a month. I use my discount on bags.

    Cons

    Nothing to do - constantly stuck on the shop floor, once done tagging shoes you have to tidy up. If there's anything to tidy. Then you have to just stand there IN CASE a customer comes in. Not allowed to sit down unless have a good reason. Awful management - manager picks and chooses who to punish, if she's more friendly with one person then she'll overlook anything wrong they do. However if she doesn't like someone they have to take the rap for everything. Diabolical management practice. Management also decides to talk over customers and supervisor is rude and vile to customers and colleagues also. Minimum wage - I physically can't live on minimum wage. Not enough hours - promised all the overtime (apparently there was always a lot) First 2 months I was given all the over time, then it stopped and I'm barely taking home 200 a month.... No air con - physically dripping with sweat on every shift, unsuitable working conditions especially in the summer!!!!! No security cameras etc. - shoes get stolen all the time because of this. People leave rubbish, food, shoes EVERYWHERE simply because it's ridiculously obvious there are no cameras and the management don't care - get you to clean and sort everything out.

  10. Helpful (2)

    "Awful pay and conditions. Avoid at all costs."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Doesn't Recommend
    Negative Outlook

    I worked at Shoe Zone part-time for more than 3 years

    Pros

    Great people to work with on shop floor level, however this is obviously differs on each store.

    Cons

    - Extreme amounts of manual lifting at times, especially when there was a delivery. - Went through two shop refits during my time with the company, the amount you are paid with the amount of physical work is ridiculous and not worth it. This involved an awful lot of heavy lifting and moving. - It's very demoralising to see the CEO bragging in the bi-monthly circular which charity event/fun run/cycle event etc he has been doing whilst the rest of the staff have been slaving away for him! - Extremely abyssmal pay and constant cutting of hours. I was on £3.48 when I was 16, £4.05 when I was 17 and around the time I left at 19/20 I was on £4.95 (only because the minimum wage increased!). Most work apart from Store Manager is on a part-time basis. Assistant Managers only earn ~£6 an hour and are expected to take on the responsibilities of the Store Manager if needed. Pay does not reflect the responsibilities you have. - Store Managers earn £12-15k which an extremely basic wage for most entry level jobs in other areas. - Area Managers regularly encourage Store Managers to keep on cutting hours. - Hard to pretend to have an interest in shoes which not only look awful, but are extremely poorly made. Shoes are regularly returned because they have broken after less than a week after purchase. - You are often left on your own. This happens especially at lunch time. It can be borderline impossible to try and keep the shop tidy, attending to customers who need help, serving on the till and also keeping an eye on people in the shop to ensure nothing is stolen as there is no CCTV or shop alarms as they are fake. - Store Managers do not really have any power to make any decisions, everything is referred to Head Office. - Profit is the only thing that matter from Area Manager level and above. Consideration for other people does not factor at all. Extremely poor attitude from Area Managers as well and not aware of the circumstances and environment you have to work in. Senior Management expect for the store to become your life and don't realise that for most employees it is simply a job and not a way of life. - Extremely poor career opportunities. - Employee benefits are laughable - 25% off shoes that cost £2.99 anyway. - No formal training was provided apart from using the till and stock replenishment. - Shop gets extremely hot and stuffy in the Spring/Summer months which customers have also complained about. We were told by the Area Manager we did not 'deserve' air conditioning because we are not a big enough store. We also were not allowed to have a fan on the till incase children trap their fingers in it. We could only have a small vertical fan which would fan our legs, which would be no use when it was our face that was sweating and needed fanning.

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