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Singapore Airlines Reviews

3.7

68% would recommend to a friend

(2006 total reviews)

CEO Goh Choon Phong

Goh Choon Phong

88% approve of CEO

Ratings by category

3.5

Diversity and Inclusion

3.5

Work/Life Balance

3.5

Compensation and Benefits

3.3

Culture and Values

3.1

Career Opportunities

3.1

Senior Management

Ratings distribution

5 stars

33%

4 stars

35%

3 stars

22%

2 stars

6%

1 star

4%

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Found 2,006 of over 2T reviews

Updated 5 Dec 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits and welfare for employees(in 129 reviews)
  • "Nice colleagues and nice bosses(in 113 reviews)
  • "6 years for more senior roles; good work life balance(in 99 reviews)
  • "Good salary and package deals(in 95 reviews)
  • "The dream job.. Free travelling.. Good pay.. Good employee wellfare.(in 84 reviews)
Cons
    1. 5.0
      27 Oct 2023
      Customer Service
      Current Employee
      Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good interview they completed process very quickly

      Cons

      Salary is very less compared another company

      1. 3.0
        15 May 2023
        Agency Account Manager
        Current Employee
        Recommend
        CEO Approval
        Business Outlook

        Pros

        1. Prestigious Brand: Singapore Airlines is globally renowned and considered one of the leading airlines in the world. Working for such a prestigious brand can enhance your professional reputation and open doors to future opportunities. 2. Travel Benefits: As an employee of Singapore Airlines, you may enjoy travel perks such as discounted or free air tickets for yourself and your family members. This allows you to explore different destinations and experience the airline's services firsthand. 3. Networking Opportunities: Working with Singapore Airlines means collaborating with various agencies and stakeholders within the travel industry. This can provide valuable networking opportunities, allowing you to build connections and expand your professional network. 4. Professional Development: Singapore Airlines is committed to developing its employees' skills and knowledge. You may have access to training programs and career advancement opportunities within the company, which can contribute to your professional growth. 5. Competitive Compensation: Working for a well-established airline like Singapore Airlines often comes with competitive compensation packages, including attractive salaries and benefits.

        Cons

        1. High Expectations and Pressure: Working in a prestigious organization like Singapore Airlines may come with high expectations and performance pressure. The airline industry can be demanding, and as an Agency Account Manager, you may face tight deadlines, sales targets, and the need to manage client relationships effectively. 2. Irregular Working Hours: The airline industry operates around the clock, and as an Agency Account Manager, you may need to work irregular hours, including weekends and public holidays. This can affect work-life balance and personal commitments. 3. Workload and Stress: Managing multiple client accounts and meeting the demands of different stakeholders can result in a heavy workload and increased stress levels. The need to handle various tasks simultaneously and prioritize effectively can be challenging. 4. Travel Requirements: While travel benefits can be a perk, it can also mean frequent travel for business purposes. This may result in spending significant time away from home, which can impact personal relationships and lifestyle. 5. Limited Decision-Making Autonomy: As an Agency Account Manager, you may have to work within the guidelines and policies set by Singapore Airlines. This means limited autonomy in decision-making, as certain decisions may need to be approved by higher management.

      2. Join the Singapore Airlines team
        See Our Latest Jobs
        1. 5.0
          22 Feb 2023
          Intern Data Engineer
          Former Employee
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good learning and great senior leadership

          Cons

          Location was far away and average age was much older than me

          1. 5.0
            13 Nov 2022
            Reservation and Ticketing Agent
            Former Employee, more than 3 years
            Gurgaon, Haryana
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Co-operative work environment and gave training from time to time .

            Cons

            No negative about the Singapore Airlines

            1. 5.0
              5 Nov 2022
              Aircraft Maintenance Technician
              Current Employee
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Feeling great at this company

              Cons

              No cons only good experience

              1. 5.0
                3 Apr 2022
                Key Account Manager (KAM)
                Current Employee, more than 5 years
                Gurgaon, Haryana
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Internal opportunities to work on adhoc projects are often given that gives tremendous exposure to transform and grown within your own expertise.

                Cons

                Flat performance structure , standard for all.

                1. 4.0
                  8 Jun 2022
                  IT Project Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good people, work environment. One can learn a fair bit.

                  Cons

                  Very unpredictable industry. Job security can be at risk based on the performance

                  1. 4.0
                    23 Apr 2022
                    Cabin Crew
                    Current Employee, more than 5 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    borders are open for crew to sight see and shopping

                    Cons

                    flights r picking up means more load=exhaustion

                    1. 5.0
                      30 Jan 2022
                      Regional Manager - Sales and Marketing
                      Current Employee
                      New Delhi
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      One of the best airlines in the world with excellent safety track record

                      Cons

                      At times too conservative in approach

                      1. 5.0
                        3 Feb 2022
                        Cabin Crew
                        Former Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Growth n good salary New learning

                        Cons

                        Cultural differences Food issues Expensive city Rental is high

                      Viewing 1 - 10 of 2,006 Reviews
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                      Singapore Airlines Reviews FAQs

                      Singapore Airlines has an overall rating of 3.7 out of 5, based on over 2,297 reviews left anonymously by employees. 68% of employees would recommend working at Singapore Airlines to a friend and 63% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Singapore Airlines employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Singapore Airlines. This rating has decreased by -4% over the last 12 months.

                      68% of Singapore Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Singapore Airlines 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

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                      Glassdoor has 2,297 Singapore Airlines reviews submitted anonymously by Singapore Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Singapore Airlines is right for you.