Singapore Airlines Reviews
68% would recommend to a friend
(2006 total reviews)
Goh Choon Phong
88% approve of CEO
Found 2,006 of over 2T reviews
Updated 5 Dec 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Management is poor and inefficient and the Human Resource Department is the worst of all." (in 82 reviews)
- 5.027 Oct 2023Customer ServiceCurrent EmployeeHyderābād
Pros
Pretty good interview they completed process very quickly
Cons
Salary is very less compared another company
- 3.015 May 2023Agency Account ManagerCurrent Employee
Pros
1. Prestigious Brand: Singapore Airlines is globally renowned and considered one of the leading airlines in the world. Working for such a prestigious brand can enhance your professional reputation and open doors to future opportunities. 2. Travel Benefits: As an employee of Singapore Airlines, you may enjoy travel perks such as discounted or free air tickets for yourself and your family members. This allows you to explore different destinations and experience the airline's services firsthand. 3. Networking Opportunities: Working with Singapore Airlines means collaborating with various agencies and stakeholders within the travel industry. This can provide valuable networking opportunities, allowing you to build connections and expand your professional network. 4. Professional Development: Singapore Airlines is committed to developing its employees' skills and knowledge. You may have access to training programs and career advancement opportunities within the company, which can contribute to your professional growth. 5. Competitive Compensation: Working for a well-established airline like Singapore Airlines often comes with competitive compensation packages, including attractive salaries and benefits.
Cons
1. High Expectations and Pressure: Working in a prestigious organization like Singapore Airlines may come with high expectations and performance pressure. The airline industry can be demanding, and as an Agency Account Manager, you may face tight deadlines, sales targets, and the need to manage client relationships effectively. 2. Irregular Working Hours: The airline industry operates around the clock, and as an Agency Account Manager, you may need to work irregular hours, including weekends and public holidays. This can affect work-life balance and personal commitments. 3. Workload and Stress: Managing multiple client accounts and meeting the demands of different stakeholders can result in a heavy workload and increased stress levels. The need to handle various tasks simultaneously and prioritize effectively can be challenging. 4. Travel Requirements: While travel benefits can be a perk, it can also mean frequent travel for business purposes. This may result in spending significant time away from home, which can impact personal relationships and lifestyle. 5. Limited Decision-Making Autonomy: As an Agency Account Manager, you may have to work within the guidelines and policies set by Singapore Airlines. This means limited autonomy in decision-making, as certain decisions may need to be approved by higher management.
- 5.022 Feb 2023Intern Data EngineerFormer Employee
Pros
Good learning and great senior leadership
Cons
Location was far away and average age was much older than me
- 5.013 Nov 2022Reservation and Ticketing AgentFormer Employee, more than 3 yearsGurgaon, Haryana
Pros
Co-operative work environment and gave training from time to time .
Cons
No negative about the Singapore Airlines
- 5.05 Nov 2022Aircraft Maintenance TechnicianCurrent Employee
Pros
Feeling great at this company
Cons
No cons only good experience
- 5.03 Apr 2022Key Account Manager (KAM)Current Employee, more than 5 yearsGurgaon, Haryana
Pros
Internal opportunities to work on adhoc projects are often given that gives tremendous exposure to transform and grown within your own expertise.
Cons
Flat performance structure , standard for all.
- 4.08 Jun 2022IT Project ManagerCurrent Employee
Pros
Good people, work environment. One can learn a fair bit.
Cons
Very unpredictable industry. Job security can be at risk based on the performance
- 4.023 Apr 2022Cabin CrewCurrent Employee, more than 5 years
Pros
borders are open for crew to sight see and shopping
Cons
flights r picking up means more load=exhaustion
- 5.030 Jan 2022Regional Manager - Sales and MarketingCurrent EmployeeNew Delhi
Pros
One of the best airlines in the world with excellent safety track record
Cons
At times too conservative in approach
- 5.03 Feb 2022Cabin CrewFormer Employee
Pros
Growth n good salary New learning
Cons
Cultural differences Food issues Expensive city Rental is high
Singapore Airlines Reviews FAQs
Singapore Airlines has an overall rating of 3.7 out of 5, based on over 2,297 reviews left anonymously by employees. 68% of employees would recommend working at Singapore Airlines to a friend and 63% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
68% of Singapore Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Singapore Airlines 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.
