Sitel Reviews

Updated 27 Feb 2021

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3.4
63%
Recommend to a Friend
74%
Approve of CEO
Sitel President and CEO Laurent Uberti
Laurent Uberti
1,320 Ratings
Pros
  • "Can work from home (because of COVID)(in 329 reviews)

  • "Positive work environment; A chance to grow; Permanent work from home opportunities(in 175 reviews)

Cons
  • "HR doesn't make sure that coaches have the burden of proof when firing an employee(in 108 reviews)

  • "A low salary that the only one cons(in 89 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good to work"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Sitel full-time

    Pros

    Good to work in this company

    Cons

    Nothing, everything is good in this company

  2. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time for more than a year

    Pros

    Amazing place to work in mumbai

    Cons

    Nothing that I can think of

    Continue reading

  3. "Best company for building your skills."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time

    Pros

    They have the Best environment.

    Cons

    You have to serve Probation period.

    Continue reading
  4. "Great workplace"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSP - Client Service Professional in Hyderābād
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Sitel full-time for more than a year

    Pros

    good workplace and cooperative, supportive TL's

    Cons

    salary and workload no proper management

    Continue reading
  5. "Sitel"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Speech Analytics in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time

    Pros

    Great place to work with

    Cons

    Packing less. Everything is fine

  6. "Good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gurgaon, Haryana
    Approves of CEO

    I worked at Sitel full-time for less than a year

    Pros

    Good management and work experience

    Cons

    Low salary scale as per other companies

  7. "Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Trainer in Hyderābād
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Sitel full-time

    Pros

    Friendly environment with lot of encouragement

    Cons

    Low salress , no proper management

    Continue reading
  8. "No Hike, Heavy vorkload"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Professional in Chennai
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Sitel full-time for more than a year

    Pros

    Friendly support staff but no hike at all

    Cons

    It's been 2 years now there was a very little hike. They look at their employees as if beggars. Moreover, heavy workload.

    Continue reading
  9. "Awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SME Trainee in Hyderābād
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Sitel full-time

    Pros

    It was good place to learn working with team.

    Cons

    There was nothing it gave everything we wanted

  10. "na"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst in New Delhi
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Sitel full-time for more than a year

    Pros

    Good for starting a career here

    Cons

    less opportunities, lack in work culture and environment

    Continue reading
Viewing 1 - 10 of 4,186 English Reviews

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