Sitel Reviews | Glassdoor.co.in

Sitel Reviews

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Found 2646 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
72%
Recommend to a Friend
83%
Approve of CEO
Sitel CEO Laurent Uberti
Laurent Uberti
673 Ratings
Pros
Cons
  • "Working in a call center can be challenging(in 52 reviews)

  • "Low salary for portuguese market(in 51 reviews)

More Pros and Cons
  1. "Production support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Analyst in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time for more than 5 years

    Pros

    Good work culture, fast paced environment, lots of games & fun committee programs, Home pick up & Drop cab for all shifts, good support from the management

    Cons

    Small Cafe, No Job security for support staffs in case of ramp down

    Sitel2019-02-25
  2. "Environment and Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 19 years

    Pros

    Sitel is a people oriented company. Its believes in their people and empowers them to take calculative risk and decision in their respective roles. Sitel's environment is very amicable where people are respected in profiles. The best thing about Sitel is its people, free of organisational politics, very straight forward and everybody believes that the organisation will only proper if its people are happy and prosper along...

    Show More

    Cons

    Nothing comes to mind right now

    Advice to Management

    Keep up the good work!

    Sitel2019-04-17
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources Generalist in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 3 years

    Pros

    Great exposure and learning , decent pay

    Cons

    Slightly hectic work schedule at times, but manageable

    Sitel2019-04-17
  4. "One of the best company with great leadership team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Operations Manager in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 19 years

    Pros

    People first culture, open door policy, experienced L&D team. Top leaders approach is very fair towards all employees at work.

    Cons

    none, everything is well organized

    Advice to Management

    I feel management is very fair and well organized.

    Sitel2019-04-17
  5. "The Place to work At"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than a year

    Pros

    Learning Opportunities Positive Environment Flexibility

    Cons

    R&R could be a bit better

    Sitel2019-04-18
  6. "Experience Sitel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Finance Controller in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 3 years

    Pros

    -Work life balance -Transparent decision making -Better work opportunities

    Cons

    None. Keep on working towards betterment of work culture.

    Sitel2019-04-17
  7. "Good place to work for Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 8 years

    Pros

    Growth, People first , Open communication,

    Cons

    Lack of market presence and recognition

    Advice to Management

    keep up the good work

    Sitel2019-04-17
  8. "It's a great experience to work under great leaders at Sitel!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - LDM in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 3 years

    Pros

    Continuous Learning Great Mentors Focus of future Innovation & more

    Cons

    Has to do better in terms of branding

    Advice to Management

    Keep going! Great leaders who inspire us to achieve more. Let's push for new business.

    Sitel2019-04-15
  9. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 5 years

    Pros

    Growth opportunities, Learnings. Leadership connect.

    Cons

    Compensation benefits as per market standards.

    Advice to Management

    NA

    Sitel2019-04-15
  10. "Best in BPO sector"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time for more than a year

    Pros

    Employee relationship is the best in class

    Cons

    Rotational shifts which affects work life balance

    Advice to Management

    None

    Sitel2019-04-15
Found 2646 reviews