Sitel Reviews | Glassdoor.co.in

Sitel Reviews

Updated 16 Oct 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
85%
Approve of CEO
Sitel CEO Laurent Uberti
Laurent Uberti
824 Ratings
Pros
Cons
  • "There is a lot of favoritism here, most coaches will deny it but it is obvious(in 96 reviews)

  • "The customers who call in can be awful at times depending on th campaign(in 76 reviews)

More Pros and Cons
  1. "Senior Manager US Tax"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager US Corporate Tax in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for more than 5 years

    Pros

    A challenging environment, good work-life balance

    Cons

    Lack of Training, limited resources

    Sitel2019-09-17

    Sitel Response

    September 19, 2019Social Media Specialist

    We are incredibly grateful that you took the time out to leave us this note. We will surely look up to your honest feedback and work on it.

    Continue reading
  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time

    Pros

    The upper management is very good and that drills down to the people

    Cons

    Some department heads need to review their own work style

    Sitel2019-10-14

    Sitel Response

    October 15, 2019Social Media Specialist

    We are so grateful for your kind words. Thanks for sharing your review with us and the team.

    Continue reading
  3. "A performance oriented people manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends
    Positive Outlook

    I worked at Sitel full-time for more than 5 years

    Pros

    Employee and people centric company

    Cons

    Only 02 processes in gurgaon

    Sitel2019-10-02

    Sitel Response

    October 10, 2019Social Media Specialist

    Thank you for sharing your Sitel experience. We appreciate you taking the time to leave a review as each comment is reviewed to further improve the associate experience. We'll share this feedback with the correct department.

    Continue reading
  4. "The best environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Sitel full-time

    Pros

    Good work experience and super cool trainers

    Cons

    There are no cons at all.

    Sitel2019-09-13
  5. "Great Experience Working for a Compliance Procee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Mumbai
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sitel full-time for more than 5 years

    Pros

    Work Environment, Management, Admin Facilities, Work Flow Management

    Cons

    Working for a Pilot Process

    Continue reading
    Sitel2019-09-13
  6. "good for freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sitel full-time for more than a year

    Pros

    representative very helpful in Workplace

    Cons

    Not good pay, no Incentives

    Continue reading
    Sitel2019-09-11

    Sitel Response

    September 13, 2019Social Media Specialist

    Thank you for taking time and provide us with your honest review.

    Continue reading
  7. "Good company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Andheri
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sitel full-time for more than a year

    Pros

    Best reason to work with the company is because you get a humble support from the HR's and salary on time and good environment apart from one process MONEYGRAM👈 this process is fab and not a rocket science process

    Cons

    MoneyGram process is the worst

    Continue reading
    Sitel2019-10-16
  8. "Salary is low"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sitel

    Pros

    I did not find anything good

    Cons

    Low salary Long working hours Inefficient Management

    Continue reading
    Sitel2019-10-14
  9. "A good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Processing Associate in Chennai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time for less than a year

    Pros

    Will be very liberal and happy

    Cons

    Nothing to tell that much

    Continue reading
    Sitel2019-08-28

    Sitel Response

    September 9, 2019Social Media Specialist

    We are so grateful for your kind words. Thanks for sharing your review with us as these reviews help us to deliver better to our employees.

    Continue reading
  10. "BRS echat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sitel full-time

    Pros

    1. Friendly work space

    Cons

    1. No proper growth

    Sitel2019-08-26
Found 3411 reviews