Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Smartsheet?

44% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (50) , Client Development Manager (49) , Customer Success Manager (39) , Senior Software Engineer (29) , Sales (27) , Solutions Consultant (26) , Enterprise Account Executive (20) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 133 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 120 reviews)); "Great benefits and time off allowance" ((in 107 reviews)); "Work life balance is great" ((in 82 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 70 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"Awful Management" ((in 35 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Disingenuous leaders, lots of politics, favoritism to employees who flatter leadership" ((in 4 reviews))

What are employees saying about Smartsheet redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet redundancy and their outlook for job security at Smartsheet in 2026.

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Smartsheet

Smartsheet Reviews

3.3

44% would recommend to a friend

(1,288 total reviews)

Rajeev Singh

29% approve of CEO

31% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity and inclusion

3.4

Compensation and benefits

3.1

Culture and values

3.0

Career opportunities

2.6

Senior management

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

28 Apr 2026

GCC doomed to fail because of incompetency

Software development engineer (sde)

Recommend

CEO approval

Business outlook

Pros

Salary, tech stack, US team

Cons

I have some concerns about the current setup in Smartsheet India. From my perspective, there appears to be a significant level of favoritism and internal politics influencing decisions across multiple levels of the organization. Additionally, some of the recent hiring decisions raise questions about role fit and overall quality, especially in cases where experienced resources seem to have been replaced with less experienced talent. This, combined with challenges in the HR and recruiting processes, is impacting team effectiveness and overall morale. I believe that unless these areas—particularly transparent decision-making, hiring standards, and organizational alignment—are addressed, they could pose risks to long-term success.

Smartsheet Response

Thanks for your review. We take your concerns regarding favoritism, internal politics, and hiring standards very seriously. As we continue our global expansion to better serve the market, our goal is to maintain a high-performance culture rooted in support, structure, and respect across all regions. We remain committed to upholding high standards for our technical talent and expect all team members to maintain a strong technical foundation regardless of their location. We will share your feedback with the appropriate teams.

4.0

25 Dec 2023

Subnit

Foreman

Recommend

CEO approval

Business outlook

Pros

Do not work here here

Cons

Owner id soo rude and uneducated

5.0

9 Feb 2023

its was a best experience

Employment specialist

Recommend

CEO approval

Business outlook

Pros

the reason why i joined it was good atmosphere at work and skillfull work

Cons

the salary was not much good

Viewing 1 - 3 of 1,288 Reviews

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