Smile Brands Reviews
Updated May 26, 2022
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Found 1,324 of over 1,346 reviews
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Recommend to a Friend
Approve of CEO
Steven C. Bilt
942 Ratings
Pros
"I am truly lucky to work with all the amazing people at Smile Brands" (in 158 reviews)
"True to the mission: Smiles for Everyone" (in 67 reviews)
Cons
"Only thing is there is no 401k match" (in 40 reviews)
"Still using paper charts is challenging when we have so many different offices" (in 34 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★Featured Review
Pros
Multiple locations which help make it easier to find a clinic that works for you. Good pay structure and benefits, collaborative setting between doctors that can help answer questions and encourages a younger dentist to expand their skills. Good team environment with the coworkers I have had experience with. Specialists available for discussion and consults which is a big plus. In general, I have been very happy here.
Cons
Specialists at this time are only at about half the offices, but they have been steadily increasing where they are available.
Thank you for taking time to leave a review, Doctor! We appreciate your 4+ years of service with Smile Brands.
- Current Employee★★★★★
Pros
Very supportive environment from the CEO on down. Your voice is heard at Smile Brands.
Cons
None really, just typical day to day business challenges
Continue reading - Former Employee★★★★★
Pros
Enjoying great company to work for
Cons
Pay is not as good as should be
Smile Brands Response
Human Resources Business Partner
Thank you for taking time to leave a review. We appreciate the time you spent at Smile Brands!
- Former Employee★★★★★
Pros
Your experience with the company will depend on the office you work at.
Cons
It is a very large company and don't always focus on the offices that are being neglected.
Smile Brands Response
Human Resources
Thank you for leaving us a review, we appreciate your feedback. You highlighted one of the many benefits of joining the Smile Brands team, experience, which can vary depending on the office, as each team can have unique skill sets. We always want to ensure that our offices and team members are receiving the support they need and encourage team members to reach out to their managers, market leaders, and even the support office to request support. If you would like to share more about your experience working with Smile Brands please feel free to contact us at WeCare@Smilebrands.com.
- Current Employee, more than 8 years★★★★★
Pros
Pay is great and staff are respectful.
Cons
Too much pressure, very stressful being regional manager.
Smile Brands Response
Human Resources Business Partner
Thank you for taking time to leave a review. We do not operate in England, however if the location is an error please feel free to contact us with additional information at WeCare@smilebrands.com.
- Former Employee★★★★★
Pros
Love that it is fully remote and Irvine location was great next to Spectrum.
Cons
Always had traffic when going to the office.
Smile Brands Response
Human Resources
We appreciate you taking the time to leave us a review with your feedback. We are glad to hear that the flexibility to work remotely was a positive experience for you. Thanks again for sharing your experience and for the time that you spent with Smile Brands.
- Former Employee, more than 1 year★★★★★
Pros
Great company culture and upper management
Cons
Benefits could improve high deductible
Smile Brands Response
Human Resources
We appreciate your review! You highlighted two great aspects of joining Smile Brands, the company culture, and leadership; we are thrilled that you enjoyed it as well during your time with Smile Brands. While our Benefits team works diligently to ensure that Smile Brands maintains a competitive and comprehensive benefits package, I will be sure to pass along your feedback. Thank you again for your review.
- Current Employee, more than 10 years★★★★★
Pros
Interactive company , team building and
Cons
Medical Benefits has changed in the past 5 years plus .
Smile Brands Response
Human Resources
Thank you for taking the time to share your feedback. We appreciate your review and your hard work with the company.
- Current Employee, more than 8 years★★★★★
Pros
Motivated Team Environment, Realistic goals, Bonus potential and ability to work remote!
Cons
Being at home lacks the team spirit at times, you have to really make sure you stay motivated.
Smile Brands Response
Human Resources
Thank you for leaving us a review, we appreciate your feedback and your 8 years of service with Smile Brands! We are happy to hear that you are enjoying the flexibility to work remotely and still feel the motivation from your team. Another great way to stay connected is to join the Team Smile Brands Facebook Group!
- Current Employee, less than 1 year★★★★★
Pros
Ummm.... The only pro was the girls I worked with
Cons
To many to list, they do not care about the employees. It's all about how much money you can make or how much dentistry you can sell or push on patients. You are over worked and under paid! I highly advise you to look elsewhere
Smile Brands Response
Human Resources
We appreciate you taking the time to share your concerns and feedback with us. We are glad to hear that you enjoy the team you work with; however, some of the other statements are inaccurate and concerning. Please contact us at Wecare@smilebrands.com so that we can better understand your concerns.
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Smile Brands Reviews FAQs
Smile Brands has an overall rating of 4.2 out of 5, based on over 1,346 reviews left anonymously by employees. 83% of employees would recommend working at Smile Brands to a friend and 81% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
83% of Smile Brands employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smile Brands 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.2 for career opportunities.
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Smile Brands Response
Human Resources Business Partner