SocialChorus Reviews | Glassdoor.co.in

SocialChorus Reviews

Updated May 29, 2019

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Found 68 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
88%
Approve of CEO
SocialChorus CEO Gary Nakamura
Gary Nakamura
11 Ratings
Pros
  • "Rewarded for hard work and able to be yourself(in 9 reviews)

  • "A lot of good people outside of upper management(in 5 reviews)

Cons
  • "It's a company that's growing and there are some growing pains(in 5 reviews)

  • "The management team has matured a great deal- both in terms of shifts in philosophy as well as through changes to its roster(in 3 reviews)

More Pros and Cons
  1. "Pros and cons"

    StarStarStarStarStar
    Current Employee - Sales Development Representative 

    I have been working at SocialChorus full-time

    Pros

    Good company, room for growth

    Cons

    To many changes in management Competitive landscape

    SocialChorus2019-05-29
  2. Helpful (2)

    "Thoughtful and ambitious company and team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SocialChorus full-time for more than a year

    Pros

    More thoughtful than a lot of start-ups. Very intentional with moves the business makes and how we approach problems/processes

    Cons

    Seem to struggle with recruiting enough people to fill head count. May need to be more aggressive with candidate pipeline.

    Advice to Management

    Continue to trust your employees, far and away they've earned it

    SocialChorus2019-01-25

    SocialChorus Response

    March 16, 2019Co-Founder

    Thank you for your feedback. Yes, we do need to be thoughtful about how we lead the industry. And, you are right, we must continue to empower and trust our employees as they are the backbone of our company's continued success! We do have many open positions to fuel our rapid growth ...

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  3. "Incredible leadership, culture and product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SocialChorus full-time for more than a year

    Pros

    It all starts with the product. SC has the best engineers developing a solution light years ahead of the competition. The leadership is passionate, exceptionally smart and committed. The culture is collaborative and supportive at every level. Do you best work everyday and you will be rewarded professionally and personally.

    Cons

    SC is a typical late stage start up. Lots of growth and with that comes change. Mistakes will happen and be ready to learn from them and even lead the change. Leave your ego and negativity at home and you will be successful.

    Advice to Management

    Keep up the great culture and momentum. Try to identify growing pains ahead of time to minimize impact.

    SocialChorus2018-11-14

    SocialChorus Response

    March 16, 2019Co-Founder

    Thank you for the feedback and for helping us to live our value of We Lead. You are right, it does all start with product and we DO have the best engineers developing a solution that is transforming an industry and making a meaningful impact on employees. As the market leader, ...

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  4. Helpful (6)

    "Motto is "Every Worker Matters," but in reality, you don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at SocialChorus full-time

    Pros

    Beautiful view of the bridge, snacks are plentiful, lunch on Wednesday, massages on Thursday, commuter benefits

    Cons

    As some of the other reviews mentioned, HR is terrible. They have no idea what they are doing. Only upside of HR is that they are friendly, but that is to make up their lack of skills and abilities. Socialchorus is a communication platform, but there is clearly a communication issue within the company. If the company cannot communicate with other departments, imagine how their platform is. It's interesting that their...

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    Advice to Management

    Invest in your employees and they will invest in the company. Make sure everyone is on the same page. If management all have different viewpoints, it's hard to see how the company will be successful.

    SocialChorus2018-12-14

    SocialChorus Response

    January 4, 2019Co-Founder

    Thank you so much for your feedback. We completely agree that an investment in employees is critical. We strive to provide an incredible employee experience for every member of the SocialChorus team and are hopeful that our value of ‘we succeed together’ is present from day one. ...

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  5. Helpful (4)

    "Deceptive Management, Stock Devaluation, Payroll Issues, Leans left Politically"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Programmer 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SocialChorus full-time

    Pros

    Programmers can work remotely. Some freedom to influence technical direction with caveats. Engaged development staff. Industry leader according to management.

    Cons

    If you don't mind working on a communications platform for Fortune 500 companies, with weekly meetings which includes excessive hype, spinning vice into virtue, & weekly liberal political sermons (offices in San Francisco & Portland), then Social Chorus may be the place for you. A Stock devaluation occurred while I was there; meaning the company was de-valued by investors on their latest round. Yet somehow...

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    Advice to Management

    When somebody sees the world in a certain way & wants to impose that onto somebody else, that person rarely is willing to take any advise to the contrary. With that in mind, my advise is to take a look in the mirror & be mindful of confirmation bias.

    SocialChorus2018-11-06

    SocialChorus Response

    January 4, 2019Co-Founder

    Thank you for your feedback. I agree, it is incredibly important to be transparent and mindful of confirmation bias. We are proud to be a global team with diversity across gender, ethnicity, religion, political preference, sexual preference and ideas. We are innovators and we do not ...

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  6. Helpful (5)

    "A Great Startup with real focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SocialChorus full-time

    Pros

    Moving fast, with an amazing product

    Cons

    If you understand how a small growing company works, then you're good. Change is everyday. It's whatever works to get to where we need to go. If you're not the kind of person who can manage change, then it's not for you.

    SocialChorus2018-10-04

    SocialChorus Response

    March 16, 2019Co-Founder

    Thank you for your feedback! Indeed we DO have an amazing product. Leading the industry does require a lot of innovation at a rapid pace, and we're thrilled to have you and to be growing our team!

  7. Helpful (9)

    "Watch your back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SocialChorus full-time for less than a year

    Pros

    Tons of remote work opportunities Little micromanagement Interesting industry

    Cons

    HR will withhold feedback, thus robbing you of improvement opportunities, until it's too late People smile to your face as they stab you in the back, then get promoted Zero collaboration, everyone does what they think the product should be No desire to actually push clients Leadership team loves to play favorites CEO loves to tell the home office that they're B players and that he only pays for snacks because he...

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    Advice to Management

    Don't insult your employees. Provide feedback when it's due, don't build 'kill files' on your employees. Don't lie to your customers. And, for God's sake, don't promote backstabbers.

    SocialChorus2018-09-25

    SocialChorus Response

    January 4, 2019Co-Founder

    Thank you so much for your feedback. We agree that consistent feedback is critical to supporting our employees in their career at SocialChorus and beyond. We have implemented a formal review and feedback process so every employee knows their strengths and where they can improve. In ...

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  8. Helpful (6)

    "Warning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at SocialChorus full-time for more than 3 years

    Pros

    Great industry Really good at marketing compared to our competition Small teams work well together Location is great Pay is good Work/Life balance is good Snacks

    Cons

    I am really getting sick of our constantly telling customers things that are not true Our management team is out of touch with reality We will sell whatever we have to in order to win business but most of our customers then realize they bought something that is different than what they thought Our product has so many bugs and problems it makes the sales people look bad for selling something we cannot deliver Watch...

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    Advice to Management

    Please stop selling things we cannot deliver to customers

    SocialChorus2018-09-27

    SocialChorus Response

    January 4, 2019Co-Founder

    Thank you for your feedback. I am glad you enjoy the fast-growing industry and have observed that our teams work well together. As you know, one of our core values is ‘we lead’. As we lead the industry, we are continually innovating and delivering new functionality at a very rapid ...

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  9. Helpful (3)

    "I left...and then came back!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SocialChorus full-time for more than a year

    Pros

    Signed up with SocialChorus 2 years ago to start my corporate sales career. Since then, it's been a whirlwind ride. I feel like I've gotten 10 years of experience in the last 2. - I originally joined this company for the people, and the people continue to rock. They fit the sweet spot of 1) Smart 2) Ambitious and 3) Fun. - This is literally the best place to start a sales career. As an SDR, you'll get to sell to...

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    Cons

    It's a tough sale. We're the most expensive in a crowded market, and worth every penny, but it'll take you a while to ramp. You're going to need to be world-class at relationship building, process, business case building, and demoing. Not for the faint of heart or mediocre...but if you're really good, you can crush it.

    Advice to Management

    Keep chugging. Let's deliver on these new product features and take the market. It's ours to lose. Sales team has plenty of capacity, give the effective salespeople enough accounts to crush a big quota.

    SocialChorus2018-04-19
  10. Helpful (2)

    "New CEO & CMO are inspirational!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SocialChorus full-time for less than a year

    Pros

    Newer CEO and CMO and super operational and Enterprise focused 62% female workforce Rewarded for hard work and able to be yourself Great compensation SF office location Doubled revenue last year, doubling this year Not a crowded space

    Cons

    Can't think if any yet, I am 6 months in.

    Advice to Management

    Stay focused and driving forth! I am beyond excited to be a part of this team.

    SocialChorus2018-03-08

    SocialChorus Response

    March 16, 2019Co-Founder

    We're thrilled to have you as well as we are leading an exciting industry! As a woman founder, I am committed to a diverse workforce and gender equality. Thank you for commenting on our female workforce.

Found 68 reviews