Sodexo USA Employee Reviews about "upper management"

Updated Jan 3, 2021

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Found 71 of over 2,016 reviews

3.6
67%
Recommend to a Friend
78%
Approve of CEO
Sodexo USA CEO Denis Machuel (no image)
Denis Machuel
71 Ratings
Pros
  • "Good benefits, consistent values from upper management(in 86 reviews)

  • "Great benefits and can find you work anywhere just about(in 71 reviews)

  • Cons
  • "Bottom line driven and upper management is very removed from day to day issues(in 59 reviews)

  • "Low pay, we were constantly understaffed(in 57 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

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    1. 3.0
      Former Employee

      A stable job

      Jan 3, 2021 - Food Service Worker 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, consistent values from upper management

      Cons

      Unexceptional pay, middle management leaves something to be desired

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    2. 3.0
      Current Employee

      Catering Coordinator Higher Ed

      Dec 6, 2020 - Customer Service Representative in Saint Louis, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Health benefits, 401k, Mental Health benefits, training

      Cons

      Bottom line driven and upper management is very removed from day to day issues

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    3. 3.0
      Former Employee, more than 1 year

      Sodexo at NAU

      Jun 29, 2020 - Catering Shift Leader in Flagstaff, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Convenient for college students and textbook compensation is helpful. Free employee meals are also nice.

      Cons

      Only free meals at buffets, no discounts offered at other llocations. High turnover and upper management is very neglectful of lower employees, they don't bother to get to know new employees.

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    4. 1.0
      Former Employee, more than 1 year

      Stay away from this employer

      Jun 2, 2020 - Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sodexo offered a competitive salary Work load was not heavy

      Cons

      Upper management shows favoritism to certain individuals You have to pay for parking

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    5. 5.0
      Current Employee, more than 3 years

      Started from the bottom and worked my way up.

      Sep 24, 2019 - Chief Cook in Camp Pendleton, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of promotional opportunities.

      Cons

      Hard to communicate to upper management and workingfor a union, really doesnt accomplish nothing.

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      Sodexo USA Response

      Employment Brand Manager

      Thank you so much for taking the time to share your feedback! We're so excited to hear that you found advancement opportunities at Sodexo. We really pride ourselves on giving our employees the opportunity to grow and we hope that you continue to enjoy your work with us for years to come. We also appreciate your feedback about management, we're always looking to improve by providing additional training to our teams. - Briana, Sodexo Community Manager

    6. 5.0
      Current Employee, more than 3 years

      Hard Work Is Rewarded and Recognized

      Sep 17, 2019 - Clinical Nutrition Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Competitive Salary, Accessible Upper Management, Mentoring Opportunities

      Cons

      No Tuition Reimbursement available to employees

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    7. 3.0
      Former Employee, more than 1 year

      There were little systems in place for this to be such a worldwide company and pay rate isn’t great.

      Aug 29, 2019 - Facilities Manager in Hartsville, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Room for advancement Great work experience

      Cons

      Little pay for amount of work Frequent upper management turnover Too much corporate micromanaging which in result leads to less client attention

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    8. 4.0
      Former Employee, more than 1 year

      Good Company

      Jul 19, 2019 - District Manager in Sulphur, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Support received from upper management

      Cons

      Toxic client that led to unfortunate experience

      1 person found this review helpful
    9. 1.0
      Current Employee, more than 1 year

      I do not recommend

      Jul 21, 2019 - Supervisor in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have a job that offers health insurance, dental insurance and 401K.

      Cons

      Staff is overworked, upper management is just there to collect a paycheck. No real issues are ever addressed & shady things go on in the front office. Nepotism is rapid in this Unit! Professionalism is severely lacking.

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      1 person found this review helpful
    10. 3.0
      Current Employee, less than 1 year

      Work life balance

      Jul 4, 2019 - Executive Chef in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay, work life balance, 2 days off a week.

      Cons

      Upper management in the regional sector is slow to get new equipment installed. Very customer focused to the point they don't care about anything else. Labor budgets can be unreasonable to meet. Food cost is through the roof. Working at a hospital first are very rude. Seiu union...

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