Soho House & Co Reviews | Glassdoor.co.in

Soho House & Co Reviews

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Found 180 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
89%
Approve of CEO
Soho House & Co CEO Nick Jones
Nick Jones
49 Ratings
Pros
  • "Good pay and lots of opportunity(in 10 reviews)

  • "Great people to work with, excellent progression opportunities and on the job training(in 5 reviews)

Cons
  • "Long hours, lack of support staff(in 30 reviews)

  • "Work/life balance for people working in operation could be better(in 10 reviews)

More Pros and Cons
  1. "Overall not awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Soho House & Co full-time for more than 2 years

    Pros

    Almost immediate free insurance benefits. Weekly paychecks.

    Cons

    Not really doing anything to drum up business in a competitive neighborhood so tips have been steadily declining. Management’s solution is to raise prices but that’s driving business to our (newer, more popular) competitors. If you want to make money, apply elsewhere.

    Soho House & Co2019-05-20
  2. "Overall very good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Soho House & Co full-time

    Pros

    Great culture and atmosphere

    Cons

    Senior management and work life balance can improve

    Soho House & Co2019-05-08
  3. "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Office Support in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Soho House & Co full-time for more than 2 years

    Pros

    Free meals on your shift. You can witness cool experiences and meet creative people. Pay and benefits are good. Never a dull day at work. Opportunity for career growth and relocation depending on your position.

    Cons

    Customers can be difficult to deal with as it's a high profile place. High employee turnover due to missteps in management and allocation of resources. A lot of last minute events and communication is always an issue. Scheduling is an issue with long hour shifts or closing and then opening shifts with little time in between can burn some employees out.

    Advice to Management

    More communication between departments and upper management. Take care of your employees when it comes to scheduling. Think more about what employees need to do their job efficiently instead of cutting costs, corners and allocating budgets to unnecessary projects.

    Soho House & Co2019-05-22
  4. "Current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Soho House & Co full-time for more than 4 years

    Pros

    Health insurance PTO Fed at 11am 4pm 11pm for free

    Cons

    Long days, under appreciated. Bad staff who are complacent and management with no accountability for them. Especially support staff.

    Advice to Management

    Raise pay for less turnover

    Soho House & Co2019-04-30
  5. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Finance in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Soho House & Co full-time for more than 2 years

    Pros

    - Membership (Kind of, see below) - Okayish discounts - Possible to get promoted/move through the ranks quickly as it is quite fast paced/moving

    Cons

    - Knowing the right people will get you far, not always in a good way - Rules differ according to how important you are deemed to be - Old out of date systems - Relatively long hours - 9 to 6 - You don't get membership in the full extent, as you are discouraged from going frequently and when you do go, even if you spend a lot of money without a discount, you are made feel like they are doing you a big favour....

    Show More

    Advice to Management

    There's still a bit of an old boys club element to Soho House.

    Soho House & Co2019-05-09
  6. "Nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Malibu, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Soho House & Co full-time for more than 2 years

    Pros

    Malibu beach location and exclusive clientele

    Cons

    Long hours, lack of support staff

    Advice to Management

    Focus more on daily operations and less on schmoozing members.

    Soho House & Co2019-05-06
  7. "Struggled to make ends meet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server/Waiter in West Hollywood, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Soho House & Co full-time for more than 2 years

    Pros

    Good health benefits. Beautiful view of the city.

    Cons

    Pooled tips, worked 8 hour days as a server, and didn't make very much money.

    Soho House & Co2019-05-04
  8. "No room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist in West Hollywood, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Soho House & Co part-time for more than 2 years

    Pros

    meet and connect with awesome members

    Cons

    no room to grow within company, rarely hiring within the company/choose to hire friends over people who are qualified

    Advice to Management

    Hire based on qualifications rather than friends of friends

    Soho House & Co2019-05-03
  9. Helpful (1)

    "Big company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Barback in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Soho House & Co full-time for more than 2 years

    Pros

    The pay is good Lots of trainings provided

    Cons

    Long hours Bad management Hard to be promoted if you’re not English

    Soho House & Co2019-04-10
  10. "Worst management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Soho House & Co full-time

    Pros

    Good pay - when you get it.

    Cons

    No sense of management. very poorly led. No real sense of team, or wanting to retain staff. Everyone is made to hate one another, whilst being all nice to your face.

    Soho House & Co2019-05-14
Found 180 reviews