Southern Water Reviews | Glassdoor.co.in

Southern Water Reviews

Updated 19 March 2019
69 reviews

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2.5
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Ian McAulay
8 Ratings

Employee Reviews

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Pros
Cons
  • "Poor management, they are detached from reality and disrespectful of their staff" (in 6 reviews)

  • "Some of the senior management team are ineffective and do not support their staff enough" (in 5 reviews)

More Pros and Cons

  1. "An improving company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brighton, England (UK)
    Current Employee - Anonymous Employee in Brighton, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern Water full-time (More than 3 years)

    Pros

    Lots of opportunity to be part of a team which is making a genuine difference for its customers as the company improves its performance - putting in new systems and processes.

    Cons

    There is a lot of change both in the company and the water sector.

    Advice to Management

    Keep listening


  2. "Slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Southern Water full-time (More than 8 years)

    Pros

    Job for life if you want it
    Most people genuinely care about delivering whats best for customers and environment
    Large company so opportunities to move around and learn new things

    Cons

    Slow moving due to size of company
    Poor communication of change and ambition within the company
    Complicated functional structure limits promotion and pay opportunities

  3. "Getting better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Southern Water full-time

    Pros

    Flexible working environment, good work / life balance

    Cons

    Poor management, unfairness between employees


  4. "OPS"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Southern Water full-time

    Pros

    Outside in fresh air, nice people

    Cons

    Kick down policy for employees, poor wages

    Advice to Management

    Take time to listen to staff


  5. "Good working community. Unstable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Worthing, South East England, England (UK)
    Current Employee - N/A in Worthing, South East England, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Southern Water full-time (More than 10 years)

    Pros

    If you are someone that has talent, Southern Water is an excellent place to work as there are many opportunities for career progression.

    Good working community. Generally friendly atmosphere.

    Cons

    Perhaps more of an aspect of a water company rather than just Southern Water but because the way utility companies are regulated, companies are forced to focus on cost efficiency. This causes a lack of focus on employee engagement and you are valued less as an individual. This causes multiple restructures and, with the next 5 year plan on the horizon, this will only become more regular as the efficiency targets are even more aggressive.

    Advice to Management

    Most employees are on edge because of restructures. Take a look back 5 years ago and don't just ask the question "how has employee engagement changed". Ask "how safe do I feel in my job". Improving this could unlock the door to attracting more talent.

    Also having directors bonused on cutting employee costs causes a lack of a sense of stability in the job and clear segregation between senior management and the rest of the business. With cost efficiency going up and the service demands of the South also going up, it's clear that you should focus on systems and process before people are addressed.


  6. "Keeping things Flowing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Worthing, South East England, England (UK)
    Current Employee - Anonymous Employee in Worthing, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southern Water full-time (More than a year)

    Pros

    Southern Water is a very friendly company to work in with some exceptionally talented people who are passionate about their roles and the value water plays in the lives of everybody.
    They offer good learning opportunities, good socials and have a very modern approach to Work-Life Balance.

    Cons

    It is a typical utilities company and things can take a while to change but there is a real desire to change things for the better now and green shoots are starting to appear but we now need to grow them to develop.

    Advice to Management

    Need to unite more as a leadership team and instil accountability for actions and departments.


  7. Helpful (1)

    "Temporary employee but a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wholesale Case Advisor in Worthing, South East England, England (UK)
    Former Employee - Wholesale Case Advisor in Worthing, South East England, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southern Water full-time (Less than a year)

    Pros

    Very caring team who were committed to delivering great results.
    The company is going through a lot of change but for the right reasons.

    Cons

    More training and development, even for temporary members of the team.

    Advice to Management

    Provide structured training

  8. Helpful (5)

    "AVOID AVOID AVOID!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Durrington, England (UK)
    Former Employee - Team Leader in Durrington, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southern Water full-time (More than a year)

    Pros

    Decent salary for the area, free car park.

    Cons

    This is the most soul destroying place I have ever worked. Constant restructures, 3 in a 12 month period now. Staff in tears all the time. Massive long term sickness due to company. Staff pulled in so many directions, with no training.
    Good people leave because they know they can do better, bad people stay.
    Everyone wants to leave , everyone is job hunting.
    Middle and Senior management are useless and there's no planning. Southern lurch from one bad decision to another and management have not got a clue about anything.
    Yes the salary might be a few K higher than other employers in the area, but it is NOT WORTH IT. DO NOT WORK HERE.

    Advice to Management

    Make a decision for the long term, not for the now, or actually, just make a decision.


  9. Helpful (2)

    "Avoid. Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Operator
    Former Employee - Process Operator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Southern Water full-time (More than 3 years)

    Pros

    You get paid and go home.

    Cons

    The company is only interested in profit for the share holders, not the staff or customers. Too many cut backs. Too many restructures to accommodate socially and financially. Staff are under paid for their skills and commitments. No incentive to work or achieve more. Bonus is a joke. 1 rule for 1, 1 rule for another. No discipline or structure. HR don't know what they are doing and can't even follow their own policies correctly. Equipment and plant either out of date or not fit for purpose.

    Advice to Management

    A bad manager can take good staff and destroy it, causing the best staff to flee and the remainder to lose all motivation.


  10. Helpful (5)

    "A sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst
    Former Employee - Business Analyst
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Southern Water full-time (More than 8 years)

    Pros

    Southern had some great people to work with, had being the key word
    Local (to me)

    Cons

    The management structure was over populated which often led to conflicting interests and too much 'office politics'

    Recent staff consultations have promised to improve the organisational structure but in fact have had the opposite effect. Talented & knowledgable employees have left with remaining staff unable to pick up the slack. This has created a toxic culture within the business and it seems that there is no light at the end of the tunnel for Southern employees as further staff restructures are in the pipe line.

    Advice to Management

    Remember your employees are people and the heart of your business. If you continue to treat them in the way they you have over the last year you wont have any employees left that actually care or want to come to work every day. You will be left with those waiting to retire or those who think its too much difficult to go and find another job.