Southwest Airlines Reviews | Glassdoor.co.in

Southwest Airlines Reviews

Updated 21 Oct 2019

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4.3
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
91%
Approve of CEO
Southwest Airlines CEO Gary C. Kelly
Gary C. Kelly
1,258 Ratings
Pros
  • "Great company culture with great benefits(in 208 reviews)

  • "Flight Benefits & other travel benefits -- it's such an awesome perk to be able to jump on a plane anytime I need without too much hassle(in 164 reviews)

Cons
More Pros and Cons
  1. "Because college says so 😁"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Receptionist in Hyderābād
    Recommends
    Approves of CEO

    I have been working at Southwest Airlines

    Pros

    Such a great job for a comedian and a server.. Our thoughts match Yo ✌

    Cons

    I won't be able to have home food and will stay away from my culture 😲😵😢

    Advice to Management

    Watch INDIAN MOVIE- HAPPY NEW YEAR YOU'LL DIE LAUGHING 😂

    Southwest Airlines2016-10-21
  2. Helpful (1)

    "LUV Southwest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Intern in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southwest Airlines full-time for less than a year

    Pros

    Some of the best benefits in the industry.

    Cons

    Focused too much on the bottom line lately

    Advice to Management

    Focus more on customer experience and less on profits and costs.

    Southwest Airlines2019-10-18
  3. "Great!"

    StarStarStarStarStar
    Former Employee - Customer Service 

    I worked at Southwest Airlines full-time

    Pros

    Work environment, pay, benefits, people

    Cons

    Schedule, and airline industry work can be stressful.

    Southwest Airlines2019-10-21
  4. "My outlook on Southwest Airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant 
    Recommends
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Most high-paid flight attendants, Very flexible, Co-workers are very nice and pleasant, 401k plan and benefits are amazing!

    Cons

    Work on holidays, away from family. Not too many cons, I love SOUTHWEST!

    Southwest Airlines2019-10-16
  5. "Golden Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Fun Loving Attitude type of atmosphere!

    Cons

    Not enough fruits and vegetables on the SWA concourse!

    Advice to Management

    Begin a healthy choice movement with fruits and vegetables!

    Southwest Airlines2019-10-16
  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Flexibility, Union, Growth,Benefits,Co workers not much cons

    Cons

    Mando, Starting pay, Management,Long hours

    Southwest Airlines2019-10-14
  7. "Na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Benefits fly perks family atmosphere exceptional advancement opportunities

    Cons

    Slow working software and entry pay

    Southwest Airlines2019-10-14
  8. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    Current Employee - Customer Support 

    I have been working at Southwest Airlines full-time for more than a year

    Pros

    Amazing benefits and the company really cares about you.

    Cons

    The pay is definitely on the lower end. I wished they would increase the pay so we can actually live without having to work 2-3 jobs.

    Southwest Airlines2019-10-10
  9. Helpful (1)

    "Very good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Family oriented Money Very fun environment

    Cons

    New hires get mandatory overtime Feels like you’re on thin ice at times

    Southwest Airlines2019-10-09
  10. "Southwest"

    StarStarStarStarStar
    Current Employee - CSA - Customer Service Associate 

    I have been working at Southwest Airlines full-time

    Pros

    Flight Benefits for five words

    Cons

    Low Pay, Long time (11 years) to top out.

    Southwest Airlines2019-10-12
Found 1791 reviews