Southwest Airlines Reviews

Updated 6 Aug 2020

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4.4
86%
Recommend to a Friend
93%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,360 Ratings
Pros
  • "Great benefits with 401k match and annual Profit Sharing(in 226 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 173 reviews)

Cons
  • "Also you will be the first to get mandatory overtime(in 95 reviews)

  • "There is no cons for who works hard(in 61 reviews)

More Pros and Cons
  1. "Because college says so 😁"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Receptionist in Hyderābād
    Recommends
    Approves of CEO

    I have been working at Southwest Airlines

    Pros

    Such a great job for a comedian and a server.. Our thoughts match Yo ✌

    Cons

    I won't be able to have home food and will stay away from my culture 😲😵😢

    Continue reading
  2. Helpful (1)

    "LUV"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Stable airline with a strong balance sheet. Great flight, health and retirement benefits. Encouraged to grow with company.

    Cons

    Nothing. I just wished others would appreciate this company more and put in more effort to their work.

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  3. "Great company, even better benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Supervisor 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    At a corporate level, they truly do whatever they can to care for their employees. Executive Leadership gives Employees lots of reason to come to work every day.

    Cons

    Depending on which department you work in, there can be a lot of tension between "performance" vs "what's realistic." Only employees with their boots on the ground can provide real-time feedback on what's working and what's not. There tends to be a lot of value placed on simulated "perfect scenario" type plans.

  4. "BEST AIRLINE TO FLY FOR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pilot in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    money will make you stay

    Cons

    not always the best looking FAs

  5. "The best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Captain in Indianapolis, IN

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Take great care. Financially sound

    Cons

    There are not any cons

  6. Helpful (1)

    "Dream Job!"

    5.0
    Former Employee - Flight Attendant in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    great place to work, great people

    Cons

    being a flight attendant can be hard on the body

  7. "BEST COMPANY TO WORK FOR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    work schedule flexibility and high pay

    Cons

    not sure at the moment

  8. Helpful (1)

    "Fantastic company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in Bwi Airport, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    Great benefits, the company culture is extremely positive, employees are taken well care of.

    Cons

    Opportunities for advancement are plentiful, but most will require relocation.

  9. Helpful (1)

    "Excellent Company"

    5.0
    Current Employee - Southwest Airlines Flight Attendant in Oakland, CA

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    union, positive atmosphere, SWA culture

    Cons

    industry sexism, ageism, racism, sexualharassment

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  10. "great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 10 years

    Pros

    great benefits and awesome leaders that put employees first

    Cons

    accountability isn't consistent and sometimes change is slow to implement

    Continue reading
Found 1950 reviews