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Southwest Airlines

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Southwest Airlines

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Southwest Airlines Reviews

Updated 26 May 2023

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Found 3,852 of over 4T reviews
4.1
75% Recommend to a Friend
Southwest Airlines CEO Robert E. Jordan
72% Approve of CEO

Found 3,837 of over 4T reviews

4.1
75%
Recommend to a Friend
72%
Approve of CEO
Southwest Airlines CEO Robert E. Jordan
Robert E. Jordan
433 Ratings
Pros
  • "Free flights great benefits work with planes(in 329 reviews)

  • "The flight benefits are amazing(in 246 reviews)

  • Cons
  • "Work life balance can be challenging at times(in 53 reviews)

  • "Mandatory overtime for ground employees(in 122 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      The Best Company I've Ever Worked For!

      29 Jul 2022 - Learning Developer in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Southwest Airlines practices the element of inclusion more than any other company I've worked with. Everyone has a voice, and the element of respect is unconditionally present at all times. NO WORDS will ever describe how indebted I feel to be apart of this company. It's a priceless feeling!

      Cons

      Honestly, there are no cons currently.

      5 people found this review helpful

      Southwest Airlines Response

      We’re so glad to have you as part of the Southwest Family! Inclusion has always been at the Heart of who we are at Southwest, and we're committed to evolving our hiring, training, and development processes to drive progress and change. By engaging, understanding, and drawing on a variety of perspectives we can continue to celebrate our People and further enrich our Culture. We’re proud you're part of that enrichment!

    2. 5.0
      Current Employee, more than 1 year

      Nice Company to work with

      17 May 2023 - Software Engineer in Noida
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Enjoyed working with this company, best companies

      Cons

      No pros to specify now

      Be the first to find this review helpful
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    4. 5.0
      Former Employee, more than 10 years

      Name Sandeep giri,My dream my job

      26 Jan 2023 -  in Lucknow
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My dreem was found airport jobs and security job and,my study line skeeld and Body works best

      Cons

      No chalanage any jobs to airport job

      Continue reading
      Be the first to find this review helpful
    5. 5.0
      Current Employee

      Good

      4 Apr 2022 - Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good company for work

      Cons

      It is very friendly environment

      Be the first to find this review helpful
    6. 5.0
      Current Employee

      Very good

      29 Sept 2021 - Software Engineer in Calcutta
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice, very good place working environment

      Cons

      No problem with it there

      Be the first to find this review helpful
    7. 3.0
      Current Employee

      Good to go

      25 Jul 2021 - Senior in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance and good learning as well

      Cons

      Not share at this poit of time

      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Because college says so 😁

      21 Oct 2016 - Receptionist in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Such a great job for a comedian and a server.. Our thoughts match Yo ✌

      Cons

      I won't be able to have home food and will stay away from my culture 😲😵😢

      Continue reading
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    9. 4.0
      Current Employee, more than 1 year

      Overall amazing, but complacent and stuck in the past

      22 May 2023 - Associate Software Engineer in Minneapolis, MN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Southwest is hailed as one of the best companies to work for and rightly so: - 9.3% 401k match - fantastic work/life balance (rarely ever over 35 hrs/week) - flight benefits - amazing general culture - pay is relatively competitive for DFW - interesting problems - toxic teams are very few and far between - volunteering is suggested and can be done during work hours - lots of company events - ...

      Cons

      The downsides of this company are due to the remnants of older workers: - complacent workers - lack of drive and passion since the majority of engineers are older folk - many are institutionalized and stuck in their ways: hard requirements for time-in-seat that prevents fast career growth, lack of desire to change for the better, plenty of "that's how we've always done it" attitude - many teams that work with much older technologies (VB6, Java 7, Struts) - teams are project-focused rather than product, so apps are left collecting dust until something breaks or until it's up for the "chopping block"

      Continue reading
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    10. 2.0
      Former Employee, less than 1 year

      Read this before you go over there

      20 May 2023 - Aircraft Maintenance Technician 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      401k matching, 9% you contribute.

      Cons

      401K you contribute up to 9%, compared to Delta its 3% the rest the company pays. so you just lost 9% pay check from 30$ an hr. Health benefits are not the best but decent, but it will cost you least 100-200$ a month depending on plan, thats another money you shell out. Compared to UPS free health or United's plan which covers at 100% on most items. vs 80/20 plan here. 3rd week of vacation starts on 5th year of service vs all other majors its the third year. You cannot roll over a week of vacation, vs other majors up to 3 years. Company is a low cost carrier so with most things expect to shell out money on most of the tooling other majors carry in house. Also note that management often skimps on overtime, and a lacking HR department. So expect the workload of 2 or 3 mechanics to 1 ratio. In other words most of the time you're on your own. No pain no gain and no sympathyzers for the injured. You will work on tight deadlines and supervisers who come from swear shops like AAR or those sweatshop outlets.

      Continue reading
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    11. 5.0
      Current Employee, more than 5 years

      Great long term career

      4 May 2023 - Operations Supervisor in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management is great depending which station you’re at. Benefits and compensation are good. Flexible schedule sometimes, but you have to earn it by seniority and putting in years to get weekends off. You can move up fast if you work hard and are a great team player.

      Cons

      Flexibility. First 6 months of probation were the worst 6 months… if you are 4 mins late you receive an occurrence and a point. If you get 3 occurrences/3 points you are terminated ( during 6 month probation) however after you will have a little more flexibility but points and occurences can add up/ can’t go over 9 points etc.. depends on your labor relations. I am non contract employee however we still have expectations that recently changed because people no longer want to come to work or show up late. They ruined it for the hard workers.

      Continue reading
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    Viewing 1 - 10 of 3,837 Reviews
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    Southwest Airlines Reviews FAQs

    Southwest Airlines has an overall rating of 4.1 out of 5, based on over 4,340 reviews left anonymously by employees. 75% of employees would recommend working at Southwest Airlines to a friend and 69% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Southwest Airlines employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Southwest Airlines. This rating has decreased by -3% over the last 12 months.

    75% of Southwest Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Southwest Airlines 3.6 out of 5 for work life balance, 4.0 for culture and values and 4.1 for career opportunities.

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