Southwest Airlines Reviews | Glassdoor.co.in

Southwest Airlines Reviews

Updated 14 December 2017
1,302 reviews

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4.2
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Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
910 Ratings

1,302 Employee Reviews

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Pros
Cons
  • Low starting pay however you make it back with the mandatory overtime and you are away from your family a lot (in 66 reviews)

  • Work-life balance can be a problem (in 21 reviews)

More Pros and Cons

  1. "Because college says so 😁"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Hyderabad
    Current Employee - Receptionist in Hyderabad
    Recommends
    Approves of CEO

    Pros

    Such a great job for a comedian and a server..
    Our thoughts match Yo ✌

    Cons

    I won't be able to have home food and will stay away from my culture 😲😵😢

    Advice to Management

    Watch INDIAN MOVIE- HAPPY NEW YEAR
    YOU'LL DIE LAUGHING 😂


  2. "I LUV MY JOB AT SOUTHWEST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Aircraft Mechanic in Dallas, TX (US)
    Current Employee - Senior Aircraft Mechanic in Dallas, TX (US)
    Recommends
    Positive Outlook

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Great Place to working good benefits! Lots of good people with get'er done attitudes.

    Cons

    Formed by lawyers and controlled by lawyers we have this Aircraft Maintenance Trade Union called AMFA that is more worried about growing its ( Ranks of Members/ Cash base) than getting us a contract. They pretty much abandoned us during the hurricane to protest in Oakland. Meanwhile, Southwest took planes out of revenue service to evacuate employees to safety.

    Advice to Management

    Keep on keeping on!


  3. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    professional and well organized. great culture

    Cons

    lot of benefits and lot of opprotunities

    Advice to Management

    very professional


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "LUV 2 Work 4 WN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor in Dallas, TX (US)
    Current Employee - Instructor in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 8 years)

    Pros

    Internal promotions gives hope that the company wants to see you grow versus hiring someone from "off the street."

    Cons

    Sometimes workgroups can be rather cliquish, especially if you are trying to advance.

    Advice to Management

    Focus more on work ethic for positions rather than DITFs


  6. "Southwest Airlines Captain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in Las Vegas, NV (US)
    Current Employee - Captain in Las Vegas, NV (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    3 on 4 off schedule, great schedule trading flexibility, pure AM and PM lines, 8 domestic crew bases to choose from, profit sharing, great 401k.

    Cons

    B-737s only. You can make more money flying the big jets at other carriers, but you won't have as much fun!

    Advice to Management

    Keep us profitable!


  7. "A Company with Heart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Current Employee - Anonymous Employee in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than a year)

    Pros

    Culture, Kindness, Compassion, Community, Follow the Golden Rule... these are the priorities of this company

    Cons

    Not all leaders are as cost conscious as others

    Advice to Management

    Don't fall into the "this is the way we've always don't it" trap. Be open to the ideas of newer employees. We can preserve the culture while updating our approaches.


  8. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time

    Pros

    Great health benefits
    Fly for free
    Great company match on 401k

    Cons

    Shift work
    Weather determines the amount of hours you work in a day.


  9. "Loved working for SWA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Manager in Houston, TX (US)
    Former Employee - Home Manager in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 8 years)

    Pros

    Great atmosphere, fun, friendly and professional

    Cons

    Newly hired = worst schedule for employee


  10. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight in Chicago, IL (US)
    Current Employee - Flight in Chicago, IL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time (More than 10 years)

    Pros

    Southwest Airlines offers a lot of flexibility in careers and shifts. We are able to be creative. The insurance is good. We are compensated adequately.

    Cons

    The downside of being a flight is that some of the overnights are 10 hours or less which is barely enough time to sleep, shower, eat and prepare for the day.

    Advice to Management

    Flight Attendant’s need more than 10 hours of rest. That is barely enough time to sleep, shower, eat and prepare for the day. We are the front line employees and first responders.


  11. Helpful (1)

    "A Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Bwi Airport, MD (US)
    Former Employee - Flight Attendant in Bwi Airport, MD (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than 3 years)

    Pros

    The people are the best reason to work for this company. Their employees are among the most friendly and outgoing people I've met. Despite being terminated I would still say this is one of the best places to work.

    Cons

    Sometimes the upper level management don't truly emphasize with their employees.

    Advice to Management

    An emphatic ear goes a long way.

    Southwest Airlines Response

    5 Dec 2017 – Specialist

    Thank you for sharing your experience and your feedback. It is wonderful to hear that you enjoyed your time with us. We will take your feedback to Heart.


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