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What are your colleagues talking about?
- 1.012 Sept 2023Behavioral Health Case ManagerFormer Employee, more than 1 yearAustin, TX
allowed to work from home during covid
high caseload, unreasonable metrics, micromanagingSuperior HealthPlan Response2w
Thank you for your feedback and for your time at Superior. This is not the experience we want our employees to have. If there's anything specific you'd like to share, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 2.031 Jul 2023Care ManagerFormer EmployeeSan Antonio, TX
The pay was decent at the time.
Transparency of staff job requirements could have been better.Superior HealthPlan Response2mo
Thank you for your review. This is not the experience we want our employees to have, but we appreciate your honest feedback and will look for ways to improve in the future. Thank you.
- 5.019 Jun 2023Manager, OB/NICU Care ManagementCurrent Employee
Work from home Opportunities for growth Fortune 500 company Great benefits
Company can be too big sometimes Frequent changesSuperior HealthPlan Response2mo
Thank you for your review and being part of the Superior family! If you ever have any ideas for how to make our company better, you can always reach out to HR at SHP-HUMANRESOURCES@superiorhealthplan.com. Thanks!
- 5.030 May 2023Customer Service RepresentativeFormer EmployeeTucson, AZ
They do listen to their employees
Don’t really have any consSuperior HealthPlan Response4mo
Thank you for your review! We're glad to hear you enjoyed your time at Superior and we appreciate your service.
- 4.02 May 2023RN Care ManagerCurrent Employee, less than 1 yearSan Antonio, TX
Good company , pay is good, benefits are good, 4 weeks of PTO, paid caregiver /maternity leave
Insurance is expensive, not trained to perform everything that was expectedSuperior HealthPlan Response4mo
Thank you for your review! We're glad you are part of what makes Superior an awesome place to work. Regarding your constructive feedback, if you would like to share your suggestions for ways we can improve in these areas, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 5.020 Apr 2023RN Care ManagerCurrent Employee, more than 8 yearsAustin, TX
Great benefits! Annual bonus and salary increases!
I truly cannot think of a con.Superior HealthPlan Response4mo
Thank you for your review and for your many years of service! We're glad you are part of what makes Superior an awesome place to work. We strive to provide a positive company culture and are happy to hear this has been your experience.
- 5.029 Apr 2023Project ManagerFormer EmployeeFairport, NY
Good place to work period
I can’t think of anySuperior HealthPlan Response4mo
Thank you for your review and service! We strive to provide a positive company culture and are happy to hear this was your experience.
- 5.027 Mar 2023Care ManagerCurrent Employee, more than 1 yearWest, TX
Great company with great benefits
The onboarding process may take a little bitSuperior HealthPlan Response6mo
We appreciate your review and service and are SO GLAD to hear that you have had a positive experience working at Superior. We look forward to continuing to ask for employee feedback and learning how we can make the onboarding process easier to make Superior an even better place to work.
- 5.017 Aug 2022Behavioral Health Utilization ManagerCurrent Employee, more than 5 yearsAustin, TX
Diversity, flexiblity, pay and benefits package, specific performance evaluations. What I really value is the problem-solving way mistakes are handled. Mistakes are identified and discussed in a manner that does not seek to place blame but to assist in learning and development. I also appreciate all of the opportunities to develop your career and move throughout the company.
Constant changing of processes and lack of interdepartmental communication. The constant change is a given in this field but the lack of communication is problematic. There's got to be a better way to communicate - one hand sometimes does not know what the other is doing and sometimes directives conflict. The good thing is, when this is discovered, people are flexible and growth-minded to problem solve issues.Superior HealthPlan Response2y
Thank you for your review and your many years of service at Superior! We strive to be a great place to work and are glad to hear this has been your experience. If you would like to share your suggestions for ways we can improve, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 4.021 Nov 2022Behavioral Health Case ManagerCurrent Employee, more than 3 yearsHouston, TX
I work with children so the population can be challenging. I'm hourly so I get overtime. I'm full time remote but there are some work hubs around the city if people want a change of scenery. All employees just got a cost of living raise that is 5%.
Alot of changes with a state contract. The cons are just the population I work with. It's nice to get a pay increase but it shouldn't have taken this long.Superior HealthPlan Response9mo
Thank you for your service and for taking the time to leave a review. If you would like to share your suggestions for ways we can improve, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.