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Superior HealthPlan RN Case Manager Reviews
Updated 11 Oct 2022
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Found 12 of over 259 reviews
80% Recommend to a Friend
87% Approve of CEO
Found 12 of over 259 reviews
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Mark Sanders
4 Ratings
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- 3.011 Oct 2022REGISTERED NURSE CASE MANAGER IICurrent Employee
Pros
Work from home Accommodating of family life
Cons
Quantity over quality Favoritism 401K and health benefits could be better The change is very haphazard and there is not enough effective training to assist with change
Superior HealthPlan Response11moAt Superior, we work hard to ensure our employees have flexibility in their working location to achieve work life balance and are glad to hear this is your experience. If you would like to share your suggestions for ways we can improve, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 3.015 Apr 2022RN Case ManagerFormer Contractor
Pros
Friendly staff and good pay. Loved the actual work with families.
Cons
Heavy work loads and poor work/ life balance. Minimal training and job not as expected- way more. Management was minimally helpful.
- 5.024 May 2022RN Case ManagerCurrent Employee, more than 3 yearsSan Antonio, TX
Pros
Leadership, family, mental health, support
Cons
Ever changing work process, help desk
Superior HealthPlan Response2yThank you for your many years of service and for your review! We strive to provide a positive company culture and are happy to hear this has been your experience. We appreciate your feedback about employee recognition. If you would like to share any other feedback, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 1.015 Apr 2022RN Case ManagerFormer Employee, more than 1 year
Pros
Working from home was a bonus.
Cons
I'm not doing this, no way.
- 3.09 Feb 2022RN Case ManagerCurrent Employee, less than 1 year
Pros
Work from home is supported
Cons
Lots of change going on
Superior HealthPlan Response2yThank you for your current service and feedback! We agree that workplace flexibility has been really helpful for employees. As a new employee, we want to hear about your experience and would love to hear from you. If you'd like, please send an email to our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com. Thank you!
- 2.028 Oct 2021Registered Nurse Case ManagerFormer Employee
Pros
Salary is fine equally to another health corporation.
Cons
This MCO care more about their financial gains than the welfare of the Medicaid recipients. They cover their deficiencies with documentation on policies to denial services to the members.
- 3.014 Apr 2021RN Case ManagerCurrent EmployeeDallas, TX
Pros
Great benefits, yearly increases, and bonus
Cons
We are Overworked and have to work weekends at times
Superior HealthPlan Response3yThank you for your service and your feedback. We strive to provide the right tools and resources for all employees, and maintaining a work-life balance is just as important. If you would like to provide some more details, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 5.08 Feb 2021RN Case ManagerCurrent EmployeeSan Antonio, TX
Pros
Excellent benefit package for employees
Cons
Inconsistent training within the team
Superior HealthPlan Response3yThank you for your service and feedback! We strive to provide excellent benefits for our employees and are happy to hear that you agree. If you have any suggestions related to training that you'd like to share with us, please email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.
- 4.024 Dec 2015RN Field Case ManagerCurrent Employee, more than 1 yearSan Antonio, TX
Pros
For the first time in my nursing career, by stepping away from the hospital setting I have reached a balance between by personal life and professional carer. I have a flexible schedule as long as I get my work done. I work from home 2 days per week. Also, I have great co-workers and a great manager. The salary is competitive in the mid 60K. Depending on the companies profit we get a bonus by April as long as I can prove that I have reached the goals previously discussed with my manager. You get 2 weeks off per year plus the holidays. I give a four star because in over all is a great company to work for,
Cons
The work processes are constantly changing and evolving, In one month they train you to perform a task in one way, the next month they change it and the following month they ask you to stop. Like in any other place the documentation is outrageous therefore I work an average of a 50 hrs per week. Case Managers salaried employee so we don't qualify for overtime.
5 - 3.012 Oct 2019RN Field Case ManagerFormer Employee, less than 1 yearLubbock, TX
Pros
Work from home Educating members Good pay Great benefits Annual bonuses
Cons
Constant change without analyzing how it would affect workflows for staff Virtual Micromanaging Zero department specific training-so you know how to do your job and the expectation 5-9 hour drives round trip 3-4x a week 3-4 hours of documentation Emails that BCC (blind copy) all upper leadership and demand you “reply all”.. ridiculous
2Superior HealthPlan Response4yThank you for leaving an honest review of your experience with Superior. We are proud to offer competitive pay and great benefits to employees and are happy you agree. We are disappointed to hear that you feel that way about the training, work schedule and management. If you would be interested in providing us with more information related to some of your concerns, please email HR at SHP-HUMANRESOURCES@superiorhealthplan.com.
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