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What are your colleagues talking about?
- 1.09 Aug 2023Behavioral Health Service CoordinatorFormer Contractor, less than 1 yearAustin, TX
Very flexible work environment in remote setting.
Little to no communication about the status of transitioning to a full time position within the company. I was told a week before my contract would be up that I should expect to have paperwork sent my way to transition to a full-time role and at 5 pm on the last day I had a 1:1 chat with my manager scheduled that was canceled with no explanation. This has happened before so I didn't think anything of it. This was followed up by a call from my recruiter from my staffing agency saying I would not have my contract extended due to "poor performance." Now, mind you, had I known about my "poor performance" or concerns about my performance I would understand not being extended, but the fact that throughout my meetings there was no discussion of my "poor performance" (was actually praised by senior staff members and co-workers for my insight on resources and navigation of their system) I would understand. But it was the opposite. I called my manager, who has always been open to communication in the evening and got sent to voicemail. Sent her an e-mail the next morning requesting at least a "thanks for working with us" and didn't hear back. I am just floored by wishy-washy communication and how I went from being stoked to being brought on to being dropped like a bad apple.
- 1.09 Sept 2023Service CoordinatorCurrent Employee, more than 1 yearSan Antonio, TX
decent pay for social work and good benefits, diverse team of staff
be prepared to take on an unsustainable workload ex 100-300 caseloads at a time due to staffing shortages and a failed healthcare system. antiquated work processes and training that sets you up to fail. high turnover2Superior HealthPlan Response2w
Thank you for your feedback and for current service at Superior HealthPlan. If there's anything specific you'd like to share that may address your concerns, we encourage you to email our HR team at SHP-HUMANRESOURCES@superiorhealthplan.com.